Frequently Asked
Questions

Find Solutions to Common Issues Related to configurations - voucher entry both

FAQs

I am unable to add or update product details for billing. How do I resolve this issue?

 Reason for not able to add or update the sales voucher
User permission: If you are logged in with the sub user id and you do not have rights to add and modify voucher in that case you will not be able to add and modify vouchers.
Steps to follow to resolve the problem of not able to add and update the sales voucher.
Step 1: Login company with the super user id and then go to administration menu.
Step 2: Then select option users from it and click on modify option to modify user configuration.
Step 3: Then navigate to the menu rights option and give rights to modify voucher to the sub user.

How do I record purchase entries under GST in BUSY

 In BUSY, we have to add tax rate in Item master with HSN Code, GST details in party master and charge GST during Voucher entry. Accordingly will reflect in GST Reports and generate ereturn also.
Pls Follow the Below Steps:
Step 1: Administration
Step 2: Masters
Step 3: Account
Step 4: Add it and mention the Required GST Details like Country, State ,GST Number, PAN Number and Type of Dealer. GST Validate option is given.
Step 5: Item
Step 6: Add it with GST details like Correct Tax rate , HSN Code. HSN Validation option is given.
Step 7: Transaction
Step 8: Select the required Voucher type and charge GST by selecting Sale/Puc Type.
Step 9: Under Display Menu, Can check GST Reports with multiple filteration type.

I want the freight charges to be booked as an expense instead of getting added to the item cost. How can I achieve this in BUSY?

 If you want the freight charges to be booked as an expense instead of getting added to the item cost, you need to follow the below steps: 
Step 1: Check your invoice. You should apply the freight charges to the Bill Sundry.
Step 2: For this you have to create bill sundry for freight charges press F3 on bill sundry option , give the name of freight charges as you required,
Step 3: then select the relevant information and select the option for cost of goods as NO and save the bill sundry master ,
Step 4: after this you can able to enter freight charges in the invoice apart from the item cost.

I am trying to record an import of goods transaction but it is showing in BB instead of imports. How can I fix this?

 For record import of purchase entry in BUSY you have to follow some steps : 
Step1: Create purchase type master with the name of import purchase taxable or exempt select import normal in type of transaction of purchase type master.
Step 2:Create bill sundry and tag account ledger under current asset group with the name igst paid against import.
Step 3: Create bill sundry of custom duty, and other charges and igst import and in which tag ac ledger igst paid against import and igst input ledger.
Step 4: Create a dummy party master and enable multicurrency option in it and then pass journal entry with real party and then can create purchase voucher with dummy party.

Why am I getting an error message that GST is not charged when trying to save a voucher? What should I do?

 If you are getting an error message that GST is not charged while trying to save a voucher in BUSY, you need to follow these steps :
Step 1 : If you selected sale or purchase type multi rate or single tax rate in that case when you save voucher put cursor in first row in bill sundry then apply shortcut key F4 and tax will automatically applied in voucher and click on save button.
Step 2 : If you selected sale or purchase type item wise tax in that case you have to press enter key after item amount column on each item tax will automatically apply as per item master tax rate and click on save button.

Can I generate invoice with billing address as my branch office but shipping address as client's main office in BUSY?

 If you want to generate with billing address as your branch office but shipping
address as clients main office then please follow the given steps
Step 1: Go to administration then configuration then voucher series
confguration then sale then main series then voucher configuration.
Step 2: Here you need to enable option of separate billing shipping details then
save.
Step 3: Then Go to transaction then sale then add then while saving you will
get a popup while saving i.e bill to ship to details here you need to
enter the address of main office of client then proceed to save.
Step 4: Now, both address billing address as well as shipping address will be
printed on the voucher.

Can a quotation voucher be converted into a sales or purchase order directly in BUSY ?

 Quotation voucher to be converted into a sales or purchase order directly in BUSY follow the below steps: 

Step1:
Create Quotation: Enable Sales/purchase Quotation from Inventory menu . Configure quotation options properly .
Step 2 :
Create Sales /Purchase Order/ Invoice : BUSY software allows us to convert from pick-up sales/Purchase Quotation with the help of function key F11. This includes all item details information, bill sundry information of the invoice .
Step 3:
Review and Verify the Invoice : Need to adjust Quotation reference in the order/ invoice from the auto populate window . Double-check the information on the order/ invoice to ensure accuracy and completeness. Verify that all relevant details are included and correctly calculated.

How can i do billing of rent paid on GST % in BUSY?

 If you wants to do enter an invoice on rent paid with GST 18%,you can follow given steps: 
Step 1:Go to the Administration menu,
Step 2:Click on Masters,
Step 3:Click on Account,here you can create an account as Rent Paid,and select group Expense(Indirect/Admn.),save this master.
Step 4:Click on item,here you can also add and item as Rent Paid,mention Tax category as GST 18%,then there is an option in the bottom, sepcify purchase Account,Tag here Rent Paid Account and save this master.
Step 5:Now go to the transaction menu,
Step 6:Click Purchase,then click add,Please enter the voucher here,select the rent paid item,then enter all the information along with the voucher and save.

My barcode is not scanning properly. How do I get it fixed?

 To fix the issue of your barcode not scanning properly, you can try the following steps:
1. Ensure that the barcode is printed clearly and is not damaged or smudged.
2. Check if the barcode scanner is functioning correctly and is properly connected to the system.
3. Make sure that the barcode scanner is compatible with the barcode format you are using.
4. Adjust the scanner settings to optimize the scanning process, such as the scanning speed and sensitivity.
5. Clean the barcode scanner lens to remove any dirt or debris that may be affecting the scanning accuracy.
6. If the issue persists, you may need to consult the manufacturer or technical support for further assistance.

How is tax applied in BUSY additive or inclusive of item cost?

 In BUSY, you can either charge tax on inclusive basis or additive basis as per need.
1.To charge tax at inclusive basis, follow these steps:
Step 1: Go to transaction section then select the required voucher option.
Step 2: Now, Click on add then mention the series, date and voucher number. Specify tax inclusive sales or purchase type.
Step 3: Mention all the required details then save the invoice.
2.To charge tax at additive basis, follow these steps:
Step 1: Go to transaction section then select the required voucher option.
Step 2: Now, Click on add then mention the series, date and voucher number. Specify multi rate or item wise sales or purchase type.
Step 3: Mention all the required details then save the invoice.

BUSY is a simple, yet powerful GST / VAT compliant Business Accounting Software that has everything you need to grow your business.

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