Frequently Asked
Questions
Find Solutions to Common Issues Related to configurations - voucher entry both
I accidentally pressed enter while entering the name of the transport. Now I am unable to enter its GSTN number. What can I do?
You can edit the transport details by put cursor on party name and press enter key and then add the GSTN number.
The software is automatically picking up the billing address as the shipping address. How can I change the shipping address to a different location?
You can manually change the shipping address; it defaults to the billing address, but you can modify it while entering a voucher.
The shipping address autofills from GST details but sometimes causes issues in E-Way bill generation. Should I manually enter the shipping address instead?
You can manually change the shipping address; it defaults to the billing address, but you can modify it while entering a voucher.
I need to generate a BC invoice on the same document number as a previous BB invoice in BUSY. Is this possible?
Yes, B2C invoice can have the same number as a previous B2B invoice in BUSY for that set voucher numbering as manual.
There seems to be an issue with the laser and meters in BUSY. What is causing this and how can I fix it?New
In BUSY there is no option for laser and meters . Simply you can crete Units to measure the Inventory .
What makes up the debit balance shown is it just taxes or does it include other amounts?
It depend on the type of entry you are posting that whick account will be on Debit side or credit side.
What purchase type should I select if I do not want to take GST on a bill?
If you do not want to take GST on a bill in BUSY , you should select the 'Exempt' purchase type.
Does BUSY allow to use the same serial number for a different product which is already assigned?
In BUSY, you can not assign the same serial number to a product which is already assigned to a different product.
Is it mandatory to enter party name and address for the billing shipping process to be completed?
Yes, it is mandatory to enter party name and address for the billing shipping process to be completed in BUSY software.
How do I handle situations where the customer payment dates don't match my invoice dates in BUSY?
Payment date can be different from the invoice date, you just need to adjust the bill references in the payment voucher.