Frequently Asked
Questions
Find Solutions to Common Issues Related to configurations - voucher entry both
Can I apply discounts or forwarding charges in the bill? If yes, where should I mention them?
Yes, discounts and forwarding charges can be applied in the bill in BUSY. You can add them through bill sundry option.
Is there a way to bulk update or recalculate GST for multiple vouchers at once in BUSY?
Yes, You can also run recalculate item tax amount feature from house keeping after taking the latest backup of the company.
Can we access other account group ledgers except debtors and creditor group ledgers in sales transactions?
you can access Cash in hand and Bank account group ledger in sales transaction along with debtor and creditor group ledger
Why is the cash balance going negative?
If you have did excess payment and purchase vouchers entries in that case your cash amount will be shown in negative
How to link inventory to sales transactions?
When you create a sales invoice in BUSY, it automatically links to the inventory because you also enter the item details.
If I manually change a stock valuation amount, how will it affect other calculations?
If you manually the change the stock value then it will affect the closing stock in the profit and loss account.
How can I remove voucher without affecting the sequence of voucher numbering in data?
To remove voucher without affecting the sequence of voucher numbering in data, you can cancel the voucher number by pressing ALT+X.
Can you please guide me through the process to run a multi level bill for items with different prices and taxes?
If you want pass voucher with multiple item with different tax rate you can take sale type or purchase type Multi-Rate.
Can I process a sales return in BUSY for an e-invoice that was generated but not sent to the customer?
Yes, you can process a sales return in BUSY for an e-invoice that was generated but not sent to the customer.
I made a mistake and entered the wrong shipping address for a customer in BUSY. How do I correct it?
If you mentioned wrong shipping address in voucher, then you can open that voucher and correct the address then save changes.