Frequently Asked
Questions
Find Solutions to Common Issues Related to configurations - voucher entry both
When exporting a voucher PDF from BUSY, I'm getting a warning message about not modifying the voucher. Should I continue?
No, it is recommended not to modify the voucher as an E-way Bill or E-invoice has been generated.
If I miss entering bills for a previous month or date, will it affect the current entry sequence in BUSY?
No, missing bills for a previous month or date will not affect the current entry sequence in BUSY.
I made a billing mistake and charged a customer the wrong rate earlier. How can I Modify the current invoice.
You can modify voucher by transaction - select voucher type - and modify - and resave the voucher.
I am unable to find the right place to enter certain transactions in BUSY. Where should I enter them?
In BUSY, You can enter any transaction from the Transaction menu for the required voucher type and series.
How does BUSY determine which product rates to apply if I don't specify a rate for a new order?
The item's rate in the orders will pick on the basis of which pricing mode you have selected.
Is it possible to change the amount of a product after entering the amount including GST while adding voucher?
Yes, you can change product amount through enter amount in amount column while adding any voucher in BUSY.
How can I ensure that the production voucher only shows the quantity and not the price for the items?
IIn production voucher pick item avreage price,if item avreage price is zero than show only quantity not price.
I need assistance troubleshooting an issue with the Sales Return feature in BUSY. It does not seem to be working properly.
Please provide more details regarding sales return query so that we can assist you in better way.
Can I delete vouchers from BUSY mobile app that i have created in BUSY and upload in BUSY mobile app?
No you cannot delete the vouchers from BUSY mobile app as there is no provision of it.
Can you tell me which account name to enter in the sales account in Bill Sundry to post credit option?
You can define the relevant account which you want to credit in sales invoice as per accounting.