Frequently Asked Questions

Solutions to common issues related to ConfigurationsVoucher Entry Both.

BUSY FAQ subcategory answers and support

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Step-by-step Answers

What are best practices for purchase voucher entry to avoid GST issues in BUSY?

In BUSY, we have to add tax rate in Item master with HSN Code, GST details in party master and charge GST during Voucher entry. Accordingly will reflect in GST Reports and generate ereturn also.
Pls Follow the Below Steps:
Step 1: Administration
Step 2: Masters
Step 3: Account
Step 4: Add it and mention the Required GST Details like Country, State ,GST Number, PAN Number and Type of Dealer. GST Validate option is given.
Step 5: Item
Step 6: Add it with GST details like Correct Tax rate , HSN Code. HSN Validation option is given.
Step 7: Transaction
Step 8: Purchase
Step 9: Add
Step 10: Select the Sale/Puc Type for charging the tax and mention in party and item details.

How can i record transaction with unregistered party within state or outside the state?

If you have purchase from un registered party within or outside the state, you need to follow the below point:
1.Create an unregistered party
Step 1: Go to administration then click on master menu
Step 2: Select the account option then create the the master with type of dealer as un registered.
2.Create purchase voucher with an unregistered party within or outside state.
Step 1: Go to transaction section then select the purchase voucher option.
Step 2: Now, Click on add then mention the series, date and voucher number. Specify local purchase type in case of transaction within state and central purchase type in case of transaction outside the state.
Step 3: Mention all the required details then save the invoice.

Why can't I edit or delete vouchers in BUSY?

If you are not able to edit and delete the vouchers, Then pls follow the below steps.
Step 1: Make sure you have open the company from the super user as have no rights to the sub user.
Step 2: If you are using the approval feature and dont have rights to edit and delete the voucher.
Step 3: If you have created the challan and adjusted in the sales voucher, then not able to delete or edit the voucher.
Pls follow the below steps for User Rights :
Step 1: Click on Administration
Step 2: Then Users
Step 3: Select the user and On Expand Menu Option can give rights to the user

How to charge discount before tax in purchase voucher?

For include tax on discounted amount in purchase voucher follow these steps:
Step 1: Go to administration tab then click on configuration
Step 2: Now select voucher series configuration option and then select purchase voucher in it.
Step 3: Double click on voucher and select main series of it then click on voucher configuration option.
Step 4: In the left top side there will be an option item wise discount, enable it and save configuration tab
Step 5: For using discount go to transaction menu then click on purchase voucher.
Step 6: Select add and choose purchase type as tax inclusive or item wise.
Step 7: Now after putting item name and its quantity it will ask for putting discount value.

I am trying to create a sales invoice in BUSY but am unable to add details for multiple items. How can I create a sales invoice with multiple items?

If you are unable to add multiple items in sale voucher , check the follwing options:
Make sure you have created item master for multiple item. to create item follow the below steps
Step 1: Go to administration then masters and select item
Step 2: Click on add and mention item details and save
Step 3: Go to transaction then sales and add voucher with selecting multiple item created
If option showing only to mention one item in voucher , follow the below steps:
Step 1: Go to administration then configuration
Step 2: Then select option maxamum entries in voucher
Step 3: Check if one is mentioned in item entries you can change it to maximum 999

The system is automatically selecting GST invoice instead of a regular invoice. How do I create a basic invoice for services without GST?

To create a service invoice without GST then follow these steps.
Step 1. Go to Administration menu then click on Masters and then click on SaleType.
Step 2. Now click on Add button and define the saletype name.
Step 3. Then select sales account in next option to post the accounting in sales ledger.
Step 4. Now click on Non- GST option in the taxation type box and click on save button to create the service saletype without GST.
Step 5. Now create a service invoice from Sale option under the transaction menu. Then, pick the sale type you set up earlier, and make sure it creates an invoice without GST.

How can i resolve the issue if the tax of particular item not being charged during voucher entry?

If the tax of particular item is not charged at voucher entry in BUSY then you must check the tax category with tax rate mentioned in item master by follow these steps:
Step 1: Go to transaction section then select the required voucher type like sales, purchase etc.
Step 2: Click on add then specify the voucher number, date, party name, material center in header part of invoice.
Step 3: Now, select the item master then press alt+m on required master to access in modify mode then check the defined tax category and correct it if required.
Step 4: After ward, update all the item details along with quantity and price then apply tax and save it.

Can you walk me through step-by-step how to properly enter a sample transport number in BUSY?

Yes, you need to enable transport details option for adding transport number in BUSY by using these steps:
Step 1: Go to Administration menu and click on Configuration.
Step 2: Select Voucher Series Configuration and choose voucher type such as Sales, Sales Return, etc.
Step 3: Select your series and click on Voucher Configuration.
Step 4: Here, you have to enable option called input transportdetails and save.
Step 5: Go to Transaction menu
Step 6: Add or modify a voucher in whch you want to enter transport number
Step 7: While you saving, a transporter details window will appear
Step 8: On transporter window you can enter your Transport number in vichle Number field without any special character.

How can i show the expired items sales return in separate stock account in BUSY?

To show the expired items sales return in separate stock account, you need to create a separate material center and tag stock account in it. you can follow the below steps:
Step 1: Go to administration section the click on master menu.
Step 2: Select material center option and click on add and create material center master
Step 3: Disable the option of reflect the stock in balance sheet then tag the separate stock account in it then save the master.
Step 4: Now, Go to transaction section then click on sales return voucher and select add tab.
Step 5: Create the sales return voucher for expired items with newly created material center and save the invoice.

Hw can i apply tax of an item during voucher entry in BUSY?

To apply tax of item during voucher entry, You can follow the below steps:
Step 1: Go to transaction section then click on required voucher like sales, purchase etc.
Step 2: Click on add tab and mention the voucher number, date, party name, sales or purchase type, item details along with price and quantity etc.
Step 3: After specify all details, Press F4 shortcut key to apply tax at bill sundry in case of multi rate or specific tax rate sales or purchase type or apply tax at item level by press enter key on amount at item level in case of tax inclusive and item wise sales or purchase type.
Step 4: Next, save the invoice.
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