Frequently Asked Questions

To create the purchase voucher for services in BUSY, follow the below steps:
Step 1: Go to administration section then click on master menu and click on item tab.
Step 2: Now, select add tab then specify the item name, group, n.a in unit field, tax category, HSN code and select specify here in specify sales account field and tag then service account in it.
Step 3: After mention all the details in item master, you can save it.
Step 4: Next, Go to administration section then click on purchase invoice and select add tab.
Step 5: Now, update the invoice number, date, party name, select item details and amount then apply charges at item level and save the invoice.

The GST rate applied on the invoices in BUSY depends on the sale type that you choose while entering the voucher. For example, if you select I/GST-12% as the sale type, the invoice will have 12% GST for inter-state transactions. Similarly, if you select L/GST-18% as the sale type, the invoice will have 18% GST for intra-state transactions and so on. You can choose from different sale types according to your business needs and GST rules. 
Furthermore if you choose Item-wise, Multirate & Tax inclusive as the sale type, the GST rate will be taken from the item masters. This means that you can have different GST rates for different items in the same invoice.

for feeding Including freight Charges see the below step 
 Step 1 : go to Administration click on item then click on add 
 Step 2: Add item Name as freight Charges, select group and unit NA 
 Step 3: Select tax category and HSN no 
 Step 4: Click on Specify Sale Account Specify Here and tag with freight Charge Ledger click on Save 
 Step 5: Now go to Transaction click on Sales then add 
 Step 6: in Add Sale Voucher Windows select date and sale type is L/GST-TaxIncl 
 Step 7: Select party name and item name should be freight charges and amount 
 Step 8: Save the Bill

To generate a job work charges invoice which will pay by your customer in BUSY, you can follow these steps:
Step 1: First you need to create an item of job work from Master menu under Administration.
Step 2: You have to metion Job Work account in the field of Specify Sales Acc and other necessary fields such as Unit, Tax Category, HSN / SAC Code.
Step 3: Next, Go to Transaction menu and select Sales.
Step 4: Click on Add and enter all the necessary details such as Date, Vch No, Party, and select the Job Work item with other details and save.
BUSY has a help document and video tutorial which explains how to maintain job work.

In BUSY, we have to add tax rate in Item master with HSN Code, GST details in party master and charge GST during Voucher entry. Accordingly will reflect in GST Reports and generate ereturn also.
Pls Follow the Below Steps:
Step 1: Administration
Step 2: Masters
Step 3: Account 
Step 4: Add it and mention the Required GST Details like Country, State ,GST Number, PAN Number and Type of Dealer. GST Validate option is given.
Step 5: Item
Step 6: Add it with GST details like Correct Tax rate , HSN Code. HSN Validation option is given.
Step 7: Transaction
Step 8: Purchase 
Step 9: Add
Step 10: Select the Sale/Puc Type for charging the tax and mention in party and item details.

If you don't see an option to enter expenses directly in the purchase invoice apart from inventory items, you need to follow the below steps: 
 Step 1: Check your invoice. You should apply the expenses in the Bill Sundry. 
 Step 2: For this you have to create bill sundry for expenses by pressing F3 on bill sundry option , give the name of expenses as you required, 
 Step 3: then select the relevant information and select the option for cost of goods as NO and save the bill sundry master , 
 Step 4: after this you can able to enter expenses in the purchase invoice apart from the inventory items.

If the sale price is picked differently for the same item in different vouchers with the same date, you need to check the pricing mode options in the inventory tab. The sale price is automatically picked in the sales bill based on the pricing mode set in the inventory tab, such as pick from item master, item master, last sale price, multiple price list or as per the price structure. You can check this by following the steps below:
Step 1: Go to administration and click on configuration.
Step 2: Select Features and Options and choose the Inventory tab. Here, in the bottom right hand corner, click on Pricing Mode to review and adjust it accordingly.

To modify or edit the invoices , credit notes or quotations in BUSY follow these steps: 
 Step 1: Go to transaction and then click on Sales or Credit notes or Quotation as per requirement. 
 Step 2: Click on the Modify option and enter the voucher series, date, and voucher number of the invoice you want to modify 
 Step 3: After access the invoice in modify mode, can edit and mention the correct value and save the voucher. 
 Note: If you are eligible for E-invoicing, it is not recommended to modify the invoice. Instead, you should cancel the invoice with E invoice and then recreate the invoice with another document number.

To resolve incorrect billing amount issues in BUSY, you can follow these steps:
 1. Check the item details and quantities entered in the invoice to ensure accuracy.
 2. Verify the tax rates applied to each item and make any necessary adjustments.
 3. Review any discounts or promotions applied to the invoice and ensure they are correctly calculated.
 4. Double-check the shipping charges, if applicable, to ensure they are included in the total amount.
 5. If the issue persists, check for any manual adjustments or overrides that may have been made to the invoice amount.
 6. If needed, consult the BUSY documentation or contact their customer support for further assistance in resolving the issue.

To create a GST invoice in BUSY, you need to follow these steps:
Step 1: Open your company and go to Transaction menu.
Step 2: Select Sales and click on Add.
Step 3: Enter all the necessary details such as Date, Vch Number, Sale Type, Party, Item, etc and save the transaction.
Furthermore, in BUSY you can generate various GST Returns such as GSTR1, GSTR3B, GSTR ITC-04, etc. To generate them follow these steps:
Step 1: Go to Display menu and click on GST Reports.
Step 2: Select GST Returns and choose the return type which you want to generate such as GSTR1 eReturn, GSTR3B eReturn, etc.
Step 3: Select the Format and enter the Period then can generate the return.