Frequently Asked
Questions

Find Solutions to Common Issues Related to configurations - voucher entry both

FAQs

How do I enter the basic amount for an item in voucher?

To enter the basic amount for an item in voucher in BUSY, follow these steps:
Step 1: Go to the transactions menu then select the voucher type such as sale or purchase and click on add.
Step 2: Enter the required details such as the date, voucher number, and specify the sale or purchase type.
Step 3: After that select party and enter item details in voucher and enter basic amount.
Step 4: Now you can add any discounts or charges if applicable in the voucher. Afterward, click on Apply Tax or press F4 in the bill sundry to add the tax amount in the voucher, then save the voucher.

My software is not allowing me to make a sale entry in BUSY. How can I resolve this issue?

If you not able to do the sales voucher in the BUSY then follow the below steps.
Step 1: make sure that you have user rights to add the sales voucher.
Step 2: If you have not allow to add the back date entry then you will not be able to add the back date sales voucher.
Step 3: Check if you freezed your data then will not able to do the sales entry, You can check from Administration then Utilities for data freezing.
Step 4: If you are maintaining the branches and might be have no rights to add the sales voucher for that branch.

I want to check the category associated with a particular goods receipt. How can I find this information?

To check the category associated with a particular goods receipt, you can follow these steps:
Step 1: This option you will get it from administration and then configuration menu.
Step 2 : Open inventory menu from features & option .
Step 3 : Enable the Goods Receipt means Purchase challan .
Step 4 : Go to transaction menu and view the Mat. recvd from party option .
Step 5 : Add purchase challan
Step 6 : select transaction type as purchase Challan . View all details .
Step 7 : Add relavant information in challan and save the challan .

How can we generate automatic alias for the items in BUSY?

If you want to generate automatic alias for the items in BUSY please follow these steps:
Step 1: Go to add-on menu in BUSY
Step 2: Then click on item bar-code printing
Step 3: Then click on auto generate item code/alias option
Step 4: You can generate the alias for all item or group of items as required
Step 5: Then select the prefix and suffix and starting number as required
Step 6: If you want to overwrite existing item alias if alias already mentioned in some of items select overwrite as Yes otherwise select is as no and click on generate alias button and click on yes button and proceed

How do I record loan accounts and the associated interests?

If you want to record a loan account and its interest, follow these steps:
Step 1: First, create the loan account. To do this go to Administration, then Masters, and then Accounts.
Step 2: Click on Add and enter the name of your account. Assign it to the group under Loans.
Step 3: Proceed to the transaction menu and make the necessary entries.
Step 4: For interest calculation, go to the Display menu and click on Interest Calculation.
Step 5: Select the interest calculation basis enter the interest rate and calculate the interest.
Step 6: press F4 for automatic voucher entry of interest, or you can enter the voucher manually.

How can I test creating sample bills within BUSY?

To test creating sample bills within BUSY, you can follow these steps:
Step 1 : Click on transactions
Step 2: Select voucher type
Step 3 : Go to the "Billing" or "Invoicing" section.
Step 4 : Click on "Create New Bill" or "Add New Invoice".
Step 5 : Enter the necessary details such as customer information, item details, and amounts.
Step 6 : Save the bill without finalizing it.
Step 7: Verify that all the information is correct and matches your requirements.
Step 8 : Once you are satisfied, you can finalize the bill and generate it.
Step 9 : Check if the bill is generated successfully and if all the details are accurate.

I am having issues with incorrect taxes being calculated in BUSY invoices. What should I check?

You should check below steps to resolve the issues with incorrect taxes being calculated in BUSY:
Step 1: Go in relevant voucher.
Step 2: Check that you have mention sale/purchase type correctly, as local or central.
Step 3: Then press ALT + M in item master and check tax category.
Step 4: Ensure the correct tagging of Bill sundry.
Step 5: Apply tax through F4 in bill sundry.
Step 6: After backup data, Go in House-Keeping section.
Step 7: Then click on recalculate item tax amount.
Step 8: Ensure you are applying tax through F4 in bill sundry.
For further share your concern on support@busy.in

The place of supply is not showing as local in BUSY even though my business is within the same state. What should I do to fix this?

If supply is not showing local even if your company belongs to same state,first you have to check your company state and gstin is correctly mentioned in company information and on the other hand,while add any transaction,if you apply central tax istead of local tax in sale type for party belonging to same stat,then it will show central tax,so also while add transaction or invoice,also check billing party is either of same state or another state,according to that you have to select sale type as local or central and then tax will be applied accordngly and transaction will be shown accordingly too in gst reports

I am not able to add a particular expense amount to the taxable value. Can you guide me on how to do this?

If you want to add the expense amount in the taxable value. Then either create and apply the expense bill sundry in the voucher before the GST bill sundry or can create expense as an item master.
Pls follow the below steps :
Step 1: Click on Administration
Step 2: Then Masters
Step 3: Then Item
Step 4: Then Add by the expense name
Step 5: In the left side, mention the expense account under specify purchase account so it will show in the expense head in balance sheet. Enable the dont maintain stock balance option so that stock will not get maintain.

Why is the tax not being applied properly even when the tax rate is mentioned properly in tax category of each item?

If the tax rate not being applied properly even when the tax rate is mentioned properly in tax category of each item there could be a several reasons of it:
Step 1: If you are using date wise tax rate feature in that case you may face this issue
Step 2: If you have specified tax rate on the basis of price you may face this issue
Step 3: If you have selected wrong sale or purchase type in voucher
Step 4: In case of tax at voucher level make sure to apply tax in bill sundry grid
Step 5: Ensure that the invoice is generated with accuracy