Frequently Asked Questions

If the tax of one item is not calculating during voucher entry in BUSY then follow the below steps:
Step 1: Go to transaction section then click on required voucher type like sales, purchase etc.
Step 2: Click on add then specify the voucher series, date, number, sales type, party name and material center in heading.
Step 3: Now, select the item then press alt+m at item master to open the master in modify mode.
Step 4: Next, Check the tax category and correct tax category and save the master.
Step 5: Afterward, specify the item with quantity and price then apply tax and save the voucher.

To add a stock transfer in the sale voucher in BUSY, follow these steps:
Step 1: Open your company and go to the transaction tab.
Step 2: Select the sale voucher and click on the add option.
Step 3: Select the voucher series, voucher date, and select the sale type as stock transfer. If this sale type is not already created in the company, you can create a sale type master by using the shortcut key F3 and selecting the type of transaction as stock transfer.
Step 4: After selecting the sale type, enter the party and item details in the voucher, then save the invoice.

If you want to know the difference between the item wise and tax inclusive sale type please follow these steps:
Step 1: If the tax is included in your price you need to select sale type as tax inclusive local or central as required
Step 2: If the tax is excluded from your price you can select sale type as item wise local or central as required
Step 3: In both cases you need to press enter in the amount column of each and every item afterwards tax will be automatically applied
Step 4: Make sure tax category is specified in item master in both cases.

To properly record specific transaction types in BUSY, you can follow these steps:
1. Open BUSY and go to the "Transactions" section.
2. Select the appropriate transaction type from the available options (e.g., sales, purchases, expenses).
3. Fill in the required details such as date, amount, and description.
4. Specify the accounts involved in the transaction (e.g., cash, bank, customer, vendor).
5. Save the transaction to complete the recording process.
Please note that the specific steps may vary depending on the version and configuration of BUSY you are using. It is recommended to consult the BUSY user manual or seek assistance from their support team for detailed instructions.

There are several possible reasons why you may not be able to enter data in BUSY. These include:
1. Your BUSY license is in Demo mode, which only allows data entry for 30 days.
2. Your BLS has expired, which disables the Audit Trail feature. This feature is required for data entry if you are registered as a company.
3. You do not have the necessary permissions to enter transactions.
4. There is a software error or malfunction.
If you need any assistance you can reach out to us on our 24X7 helpline number: 8282828282 or 011 40964096. You can also email us your query at support@busy.in.

To exclude a particular voucher from the GST returns in BUSY by following these steps:
 Step 1: First you need to create a new Sale / Purc Type by going to Administration menu and click on Masters.
 Step 2: Select Sale Type or Purc Type and click on Add.
 Step 3: Enter the necessary details such name, region, etc and set Y on Skip in GST Reports.
 Step 4: Use that sale type when generate the voucher.
 The voucher will exclude from the GST returns.
 Before making any changes, make sure to take a backup of your data as a precaution.

To generate a tax invoice for an SEZ unit, For this, you need to enable the setting for sales type in that you have to select SEZ sales type, which defaults in BUSY; if not, you have to create SEZ unit sales type for this you need to follow below step:
Go to the Administration menu.
Select Masters and then Sale Type.
Click on Add to create a new sales type.
Give a name to the sales type.
Choose the region as Central.
Select the SEZ unit as the sales type.
By enabling above option and using SEZ unit type You can generate tax invoice for SEZ unit.

If you want to replicate voucher in BUSY for party,you can follow these steps
 Step 1 Go to transactions
 Step 2 Select voucher type which you wants to replicate and then select modify
 Step 3 Enter voucher number and proceed to open voucher
 Step 4 When voucher is opened,use function key f12 and then select replicate voucher
 Step 5 Select type single voucher for different accounts or single voucher for different dates
 Step 6 Now select account for which voucher to be generated and replicate 
 Step 7 Now you can check same voucher will be replicated for account you selected

If a voucher is taking too much time to save and getting corrupted in BUSY, you need to check these steps:
Step 1: If huge items data in voucher then it will take some time to save that record.
Step 2: In case of multi user license and if taking time on the client system then you need to check the networking speed and if found issue correct it with IT person.
Step 3: If showing any error before corrupted the BUSY, then you need to check after run Reindex Database from the Housekeeping menu.
Note: Take backup of your data before running this process.

If your invoice shows 9% tax instead of 12%, follow these steps to fix it:
Step 1:Open the Transaction menu in BUSY.
Step 2:Choose Sales and go to the Modify option.
Step 3:Provide invoice details, including the invoice number.
Step 4:Access the invoice format with the issue.
Step 5:Locate the item row with the incorrect GST tax rate (9% instead of 12%).
Step 6:Use Alt + M to modify the product.
Step 7:Change the tax category from 9% to 12% and save.
Step 8:Return to the invoice.
Step 9:Remove the product F9 key with the wrong tax rate.
Step 10:Re-enter the product, and the corrected 12% tax rate will be applied.