Frequently Asked Questions

Sales Account to post (Cr.) option appears due to pre configuration in Bill Sundry. Please find the below steps to set one account in Bill Sundry, please follow the below steps:
Step 1: Go to Administration 
Step 2:  Go to Masters
Step 3: Modify Bill sundry master where you are facing issue
Step 4: In the Adjust Sales Account section, select 'No' and specify the account.
Step 4: Tag your account here and save the bill sundry
By tagging the sales account to post (Cr.), the window prompting to select it will no longer appear upon saving the sales invoice, and the accounting will be automatically processed.

If you want to correct the wrong entry and amount entered in voucher in BUSY, you can follow these steps:
 Step 1: Open BUSY and select the company you want to work with. Then, go to the Transactions tab and choose the type of voucher that you want to add or edit, such as sale, purchase, etc.
 Step 2: After selecting voucher type click on Modify and select the voucher no. that you want to change. You can make any changes that you want and then click on Save again.
 Step 3: You can also open that voucher from the list of vouchers.

If you are unable to change the voucher date of a transaction that you have created, it could be due to one or more of the following reasons:
 1. You do not have the necessary permission to modify the voucher. You may need to contact your administrator or supervisor to grant you the access.
 2. The data is frozen, which means that no changes can be made in that period. You may need to unfreeze the data before you can change the voucher date.
 3. The date you want to enter belongs to another financial year, which is not allowed by the software.

For quantity difference related entry, you can raise sales return/purchase return entry for decreasing quality. 
 For increasing quality there is no such provision for debit and credit note.
 You need to raise sale or purchase voucher for the same.
 To know the process of add sale/purchase return voucher in BUSY, You can follow given steps:
 Step 1: Go in transaction section.
 Step 2: Then select desired voucher type.
 Step 3: Click on add new and specify the details.
 Step 4: Proceed for saving.
 Step 5: A window will appear to mention original invoice number.
 Step 6: Define original invoice number and save.

If you want to fix the sales price for a specific item in BUSY please follow these steps:
Step 1: Go to administration menu then click on configuration submenu 
Step 2: Afterwards select features and options tab and click on inventory
Step 3: Click on item pricing mode in vouchers option and select pricing mode for sale as default and click on ok button and save the changes
Step 4: After that go to administration menu and click on masters submenu and select item and open the item from modify or list
Step 5: Then specify the sales price in its respective field and save the master

Spesific region wise accounting can maintain by using HO-BO feature. If we are using enterprise edition we can use this option.
In this we can maintain different location wise data for every series and then after doing transaction we can check reports as per location wise.
Follow Below Steps:
Step 1: Go to Administration menu 
Step 2: And then Configuration tab 
Step 3: And select Voucher series configurtion option 
Step 4: Now you can Add voucher series
Step 5: Provide name of voucher series (name as branch name) 
Step 6: Now create voucher series group  (name as branch name) and then select all series of branch.

When showing error at time of error in tax invoice , you can follow the below steps to correct the errorsinvoice :
Step 1: Open the particular voucher in modify 
Step 2: Check the sale type should be correct as per tansaction type which is inter or intra state transaction 
Step 3: If sale in within then same state choose local sale type and for outside then state mention central sale tyoe
Step 4: Then if the voucher have items of different tax rate select sale type as itemwise or multirate 
By following these steps you can troubleshoot for error when post tax invoice.

To make the SGST CGST option appear automatic when making a sales bill in L/GST-Multi Rate in BUSY, you need to follow these steps :
Step 1: Go to administration and then click on configuration.
Step 2: Select tag bill sundry voucher wise. and now select voucher type as sale and select sale type as L/GST-multi rate and select voucher series.
Step 3: Now in bill sundry tag CGST and SGST with value if needed and save.
Step 4: Now in transactions add voucher it will automatic pick bill sundry or you also can press F4 key to automatic apply CGST and SGST in bill sundry.

Even if your items having same hsn code or same tax category is used in different type of transactions,for this no need to tag either it is cgst,sgst or igst.As while voucher entry like sale or purchase,if party belongs to same state or sale purchase type is local tax,then it will apply tax as cgst and sgst.On the other hand,if during voucher entry,party belongs to other state,then it apply tax as igst or central tax on item.And in invoices show total tax amounts but it bifurcates tax amounts on the basis of either local transaction or central transactions like cgst,sgst and igst

If you are applying tax at item level by using item wise or tax inclusive sales type then you need to press enter key on amount of each item grid to apply tax. You can follow the below step:
Step 1: Go to transaction section then click on sales voucher.
Step 2: Click on add then specify the voucher number, series, voucher date, select tax inclusive or item wise sales type , party name and material center in header part of invoice.
Step 3: Now, Specify the item with its quantity and prices then Press enter key on amount to apply tax and save it.