Frequently Asked Questions

For quantity difference related entry, you can raise sales return/purchase return entry for decreasing quality. 
 For increasing quality there is no such provision for debit and credit note.
 You need to raise sale or purchase voucher for the same.
 To know the process of add sale/purchase return voucher in BUSY, You can follow given steps:
 Step 1: Go in transaction section.
 Step 2: Then select desired voucher type.
 Step 3: Click on add new and specify the details.
 Step 4: Proceed for saving.
 Step 5: A window will appear to mention original invoice number.
 Step 6: Define original invoice number and save.

If you want to fix the sales price for a specific item in BUSY please follow these steps:
Step 1: Go to administration menu then click on configuration submenu 
Step 2: Afterwards select features and options tab and click on inventory
Step 3: Click on item pricing mode in vouchers option and select pricing mode for sale as default and click on ok button and save the changes
Step 4: After that go to administration menu and click on masters submenu and select item and open the item from modify or list
Step 5: Then specify the sales price in its respective field and save the master

Spesific region wise accounting can maintain by using HO-BO feature. If we are using enterprise edition we can use this option.
In this we can maintain different location wise data for every series and then after doing transaction we can check reports as per location wise.
Follow Below Steps:
Step 1: Go to Administration menu 
Step 2: And then Configuration tab 
Step 3: And select Voucher series configurtion option 
Step 4: Now you can Add voucher series
Step 5: Provide name of voucher series (name as branch name) 
Step 6: Now create voucher series group  (name as branch name) and then select all series of branch.

If you wants to correct or modify invoice in BUSY,follow these steps and again send it
 Step 1: Go Transaction and select the voucher type that want to modify 
 Step 2: Click on Modify option and then voucher will be appeared 
 Step 3: Now check required details,like voucher number,sale type,billing party and other item entries with correct amount including gst amount also and then save the changes 
 Note:-there is a shortcut key to modify Master during voucher entry that is 'ALT+M' and also take backup before making any changes and modify only if invoice is not uplaoded on government portal

To find the tax exemption related fields while generating invoice for SEZ customer, For this, you need to enable the setting for sales type in that you have to select SEZ sales type, which defaults to BUSY; if not, you have to create SEZ unit sales type. For this, you need to follow the below steps:
Go to the Administration menu.
Select Masters and then Sale Type.
Click on Add to create a new sales type.
Give a name to the sales type.
Choose the region as Central.
Select the SEZ unit as the sales type.
After the above setting, you will find tax exemption related fields for SEZ customer.

Sales Account to post (Cr.) option appears due to pre configuration in Bill Sundry. Please find the below steps to set one account in Bill Sundry, please follow the below steps:
Step 1: Go to Administration 
Step 2:  Go to Masters
Step 3: Modify Bill sundry master where you are facing issue
Step 4: In the Adjust Sales Account section, select 'No' and specify the account.
Step 4: Tag your account here and save the bill sundry
By tagging the sales account to post (Cr.), the window prompting to select it will no longer appear upon saving the sales invoice, and the accounting will be automatically processed.

If the tax of one item is not calculating during voucher entry in BUSY then follow the below steps:
Step 1: Go to transaction section then click on required voucher type like sales, purchase etc.
Step 2: Click on add then specify the voucher series, date, number, sales type, party name and material center in heading.
Step 3: Now, select the item then press alt+m at item master to open the master in modify mode.
Step 4: Next, Check the tax category and correct tax category and save the master.
Step 5: Afterward, specify the item with quantity and price then apply tax and save the voucher.

To add a stock transfer in the sale voucher in BUSY, follow these steps:
Step 1: Open your company and go to the transaction tab.
Step 2: Select the sale voucher and click on the add option.
Step 3: Select the voucher series, voucher date, and select the sale type as stock transfer. If this sale type is not already created in the company, you can create a sale type master by using the shortcut key F3 and selecting the type of transaction as stock transfer.
Step 4: After selecting the sale type, enter the party and item details in the voucher, then save the invoice.

If you want to know the difference between the item wise and tax inclusive sale type please follow these steps:
Step 1: If the tax is included in your price you need to select sale type as tax inclusive local or central as required
Step 2: If the tax is excluded from your price you can select sale type as item wise local or central as required
Step 3: In both cases you need to press enter in the amount column of each and every item afterwards tax will be automatically applied
Step 4: Make sure tax category is specified in item master in both cases.

To properly record specific transaction types in BUSY, you can follow these steps:
1. Open BUSY and go to the "Transactions" section.
2. Select the appropriate transaction type from the available options (e.g., sales, purchases, expenses).
3. Fill in the required details such as date, amount, and description.
4. Specify the accounts involved in the transaction (e.g., cash, bank, customer, vendor).
5. Save the transaction to complete the recording process.
Please note that the specific steps may vary depending on the version and configuration of BUSY you are using. It is recommended to consult the BUSY user manual or seek assistance from their support team for detailed instructions.