Frequently Asked
Questions
Find Solutions to Common Issues Related to configurations - voucher entry both
How do I create a new order and place it in the system?
To create a new order in BUSY, you need to follow these steps:
Step 1: Open your company then go to Transactions menu.
Step 2: Select Sales Order or Purchase Order as required then click on Add.
Step 3: Enter all the necessary details such as Date, Vch No., Party, Items, etc then save.
If order feature is not enabled then follow these steps to enable it:
Step 1: Open your company then go to Administration menu.
Step 2: Select Configuration and click on Features / Options.
Step 3: Click on Inventory tab and here tick on Enable Order Processing then save.
Could you walk me through saving an invoice and clicking no to exit?
If you want toSaving or modify existing transactions in BUSY, you can follow these steps:
Step 1: Open BUSY and select the company you want to work with. Then, go to the Transactions tab and choose the type of voucher that you want to add or edit, such as sale, purchase, etc.
Step 2: After selecting voucher type click on Modify and select the voucher no. that you want to change. You can make any changes that you want and then click on Save again.
Step 3: You can also open that voucher from the list of vouchers.
How can we record the sales of e commerce platforms in BUSY?
To record the sales of e commerce platforms in BUSY, you need to first create a new sale type by usint these steps:
Step 1: Go to administration menu then select masters and click on sale type.
Step 2: Click on add then enter the name and select taxation type, region as per the requirements.
Step 3: Set Y on sales through e commerce portal option and select the e commerce account in the e commerce portal name field.
Step 4: After creating it add sale voucher from the transactions menu and select that sale type and pass entry.
I'm seeing double units/quantities even though I only entered the data once. How can I fix this?
To fix the issue of double units/quantities appearing even though you only entered the data once firstly need to take a latest backup of the data and then you can check the item master and ensure that the conversion rate is set correctly. Make sure that the units are specified accurately in the item master. If needed, update the item master to reflect the correct units. If still faces the problem the check with remove item by pressing F9 key after selection of item and reinsert item in the transcation and save the voucher again.
How do I configure multi-rate tax in BUSY for different tax rates on items in my billing?
For different tax rate items, You can use select the below sale purc type fo Local, Central,Export,Import, Stock transfer and SEZ. as per your requirement.
Sale Purc Type
Itemwise Tax Rate: It is used to charge the tax at Item level.
TaxInclusive Tax Rate: It is used to charge tax at Item Level and tax value is already included in item price.
Multi Tax Rate: It is used to charge tax at voucher level, where items belongs to different tax rate.
Make sure that the tax category should be mention in the item master.
There are extra spaces showing up in my bills in BUSY. How do I remove them?
To remove any additional spaces in your bill, you can manually open the voucher and remove them.
Note : Take latest backup of the company
Further, you can also check the reprot of junk characters :
Step 1: Go to Housekeeping Menu
Step 2: Click on Check junk character
Step 3: Then click on second option of the window i.e you can proceed as I have latest backup option and click on OK button
Step 4: Then click on Voucher option and here you will get list of all junk character voucher then remove it and save the changes
My previously added transporter details are still showing up even after deletion. How can I completely remove old unwanted transporters?
To completely remove old unwanted transporters from BUSY, you can follow these steps:
1. Open the invoice
2. Click on the Transporter Details section.
3. press F4 to select transporter then press F8 to Delete the existing transporter master.
4. Save the changes.
5. Close the invoice or voucher.
6. Reopen the invoice or voucher to ensure that the transporter details are no longer appearing.
By following these steps, you should be able to completely remove old unwanted transporters from your invoices or vouchers in BUSY.
I am trying to get a discount applied but it is not showing in the invoice. What should I do?
The discount amount from reflecting in the invoice value though I want to retain it on the invoice for customers,please folllow below steps :
Step 1 : Check the Your Invoice , discount is appied or not .
Step 2: Check the if item wise discount is applied on each item of the invoice
Step 3: Check the Discount bill sundry configuration
Step 4 : Go to standard invoice configuration
Step 5: select the Discount amgt column from body settings and save
Step 6 : Check the invoice print preview
Some old unwanted data like tampo records is still showing in dropdown lists. How can I delete them permanently?
To completely remove old unwanted transporters from BUSY, you can follow these steps:
1. Open the invoice
2. Click on the Transporter Details section.
3. press F4 to select transporter then press F8 to Delete the existing transporter master.
4. Save the changes.
5. Close the invoice or voucher.
6. Reopen the invoice or voucher to ensure that the transporter details are no longer appearing.
By following these steps, you should be able to completely remove old unwanted transporters from your invoices or vouchers in BUSY.
The tax amount being calculated by BUSY is incorrect. How can I troubleshoot or validate the tax calculation logic?
If tax amount is not calculating correctly you can follow the below steps:
Step 1: Check the type in transaction voucher should match then tax percentage mention in item
Step 2: If multiple tax rate items are mention in voucher mention transaction type accordingly as itemwise or multirate
Step 3: When selected multirate apply tax on bill sundry and if mention itemwise check after mention item amount tax wondow will appear
Step 4: Then compare the tax calulation as per percentage and taxable amount mentioned
By following these steps you can troubleshoot for tax amount calculation wrong