Frequently Asked
Questions
Find Solutions to Common Issues Related to configurations - voucher entry both
My rcm entries are not reflecting in GSTR report how to resolved this?
If your RCM entries are not reflecting in GSTR report please follow these steps to resolved it:
If you have did the RCM entry from journal or payment voucher check the below steps:
Step 1: Make sure you have do the correct entry
Step 2: Ensure that GST nature should be selected as RCM expense and in expense account rcm nature should be selected as compulsory
Step 3: Afterwards go to the transactions menu and click on GST miscellaneous utilities
Step 4: Then click on check/post consolidated RCM payable monthly or daily as required
Step 5: Then press F4 after opening the report and press save button to save the consolidate voucher
If you have did the RCM entry through purchase voucher check the below steps:
Step 1: Make sure you have selected correct purchase type for RCM
Step 2: Make sure reverse charge should be selected as Compulsory
Step 3: Afterwards go to the transactions menu and click on GST miscellaneous utilities
Step 4: Then click on check/post consolidated RCM payable monthly or daily as required
Step 5: Then press F4 after opening the report and press save button to save the consolidate voucher
Why is GST getting calculated on GST amount in BUSY invoices?
When using BUSY, if the GST is calculated on the GST amount, it means that one of the taxes is applied on the bill's sundry, picking a percentage amount of your first tax applied on the first row of the bill's sundry. To remove this, you need to set the amount of bill sundry to be fed as a percentage of the taxable amount, rather than on other bill-sundry. This way, GST will be calculated only on the taxable amount.
To modify the bill sundry, follow the steps given below:
Step 1: Go to the Administration menu.
Step 2: Click on the Master option.
Step 3: Click on the Bill Sundary option, then modify and search for the relevant bill sundry name that is causing the issue. You can correct it from there. Alternatively, you can use a shortcut key to open the tax bill sundry master in modification mode within the voucher. To do this, keep your cursor on bill sundry and press ALT+M. The bill sundry master will open in modification mode, and you can make the necessary changes from there.
How can i show my insurance entry in purchase voucher?
If you want to show your insurance entry in purchase voucher please follow these steps:
Step 1: Go to administration menu then click on masters submenu
Step 2: After that click on accounts and then click on add
Step 3: Then create a insurance account and select its group as indirect expense
Step 4: Afterwards save the account master
Step 5: Then click on item that is available in the same submenu and then click on add button
Step 6: Afterwards specify the name of item as insurance expense or any other as required then select the group name as general or create new group as required
Step 7: Then specify the unit name as NA and then go to the specify purchase account field available at the bottom left
Step 8: Then select it as specify here and tag the insurance expense account that you have created before
Step 9: Then save the master and then go to transactions menu and click on purchase voucher and add the voucher and make sure to select item name as insurance expense that you have created and do the entry accordingly
My sales amounts are inflated in the software compared to actuals because tax amounts are included. How to fix this?
If sale amount is inflated then you need to modify your sale voucher and then check your bill sundry for tax and check tax ledger in tax bill sundry master and tag after disable option adjust in sale amount as No then save master and then sale sale type and check option for tax account if showing and tag account for tax if it is not tagged. After made changes you need to save all voucher or you can run utility of Regenerate dual voucher and to generate you can follow some steps:
Step 1: take backup of your concern company.
Step 2: Now open your company and click on House Keeping.
Step 3: Now click on Regenerate Dual Voucher then it will show you the prompt for Take backup there you can Tick for option you can proceed as I have the latest backup.
Step 4: Now apply filter in which you have made changes otherwise tick on None option.
Step 5: Now Filter on date and selected voucher Sale and click on OK Option. After completion of process you can check your data.
How can I fix the issue of incorrect amounts in invoices and reports generated by BUSY?
You can correct the incorrect amounts in invoices by modifying the invoice and steps to modify the invoice or voucher are given below and must take backup of your company before any changes
Step 1: Open your compnay, then, go to the Transactions menu.
Step 2: Select the voucher type such as Sales, Credit note, Debit note,etc
Step 3: Click on Modify and enter the voucher no. and open the voucher.
Step 4: Do the necessary changes in item amount or tax amount and in bill sundry then save again.
And if amounts are shown incorrect in reports check by entering the trasaction in report and match the amount transaction wise and if it is mismatch then follow the give steps
Step 1 After backup,open your company and go to house keeping option
Step 2 Select update master balances and make sure same company should be closed in another systems or if opened in backend
Step 3 When update master balances process in completed,go to the same report in which there were mismatch in report and check the updated amounts
How do I setup recurring invoices in BUSY?Why am I seeing the error "file not exported because template file does not exist in path" when trying to generate the GSTR- e-return file?
For setup recurring invoices please follow the given steps
Step 1: Go to administration then bulk updation then voucher replication.
Step 2: Then you need to select single vch. in different dates. then voucher type
you need to select.
Step 3: For set template click on new template tab then select voucher type again
Then select one voucher which is recurring in nature. then save and give a
name to the template.
Step 4: Then select template which you created and select the recurring
frequency and start and and end date. and press the tab replicate.
Further , If you are having error file not exported because template file does not
exist in path then please follow the given step to troubleshoot issue
Step 1: Check you have set the right folder where you have the template.
Step 2: Make sure you are using the latest version of template and rename it
to 1.9 in place of 2.0.
Step 3: Try replacing the template again. after download new template from
portal.
Explain the significance of a stock journal voucher entry in BUSY for inventory adjustments?
BUSY is a popular accounting and inventory management software used by businesses. In BUSY, a stock journal voucher entry holds significant importance for inventory adjustments. Here are the solution steps to explain its significance:
Step 1: Navigating to Stock Journal Voucher Entry:Locate the "Stock Journal Voucher Entry" option in the menu or navigation bar of the BUSY software. Click on it to open the stock journal voucher entry window.
Step 2: Selecting Adjustment Type:In the stock journal voucher entry window, select the appropriate adjustment type that corresponds to the nature of the inventory adjustment. Common types include:
A:Stock Transfer: For transferring inventory between different locations or warehouses.
B:Stock Consumption(Stock Journal): For recording the usage or consumption of inventory items.
C:Stock Damage(Stock Journal): For recording damaged or spoiled inventory items.
D:Stock Write-off(Unassemble): For writing off obsolete or unsellable inventory.
E:Stock Adjustment(Stock Journal): For general adjustments like correction of quantities or values.
Step 3: Impact on Inventory Reports:Check how the adjustments affect various inventory reports such as stock summaries, stock ledger, and inventory valuation reports. This will help you understand the changes in inventory levels and values.
How can I ensure service charges are included separately in invoices?
To ensure for service charge is included in the voucher. You can either create services as an item or can apply as a bill sundry.
Pls follow the steps for services charge as an item :
Step 1: Click on Administration
Step 2: Then Masters
Step 3: Then Item
Step 4: Then Add by the name of service charge and select the tax category
Step 5: Go to the option specify purchase account then select the service charge account.
Step 6: When you add the voucher then mention it in the item master.
Pls follow the below steps for service charge as bill sundry :
Step 1: Click on Administration
Step 2: Then Masters
Step 3: Then Bill Sundry
Step 4: Then Add by the service charge and select the bill sundry type as addictive and nature as others
Step 5: Then In left bottom, Accounting in purchase then enable the affect accounting and the adjust in the purchase amount then tag the service charge account in the option account head to post and save it.
I have duplicate invoice numbers, how can I resolve this?
If the duplicate invoice exist in BUSY, then either you can manually delete the invoice or can modify the Voucher number .
To delete the one of duplicate invoice follow these steps:
Step 1: Take the latest backup of your data
Step 2: Now open your invoice in modify mode and press f8 to delete the invoice .
To modify the Invoice number follow these steps:
Step 1: Take the latest backup of your data.
Step 2: Now, Go to administration then click on configuration and select Voucher series configuration
Step 3: Click on Sales tab then select the required series for same and then click on Voucher numbering that appear at right side of the screen.
Step 4: Now configure for Voucher numbering on manual mode from automatic and save the configuration.
Step 5: Now modify the invoice number, re configure the voucher numbering on automatic mode from voucher series configuration.
Note - When configuring voucher numbering as automatic, a window will appear for renumbering vouchers. You need to select No for the same.
I need to change the tax code applied to a transaction but I can't find an edit option. How can I update the tax code?
If you wants to modify item category for items already used in voucher,follow these steps
Step 1 Open your company and go to transactions
Step 2 Select voucher type in which you want to do modifications
Step 3 Then open list of voucher and select to open the voucher
Step 4 Now in voucher select item and use shortcut key ALT+M to modify item
Step 5 Now change tax category for item and also can use new tax category with effect from option
Step 6 Now to see latest affect in voucher,apply same item again and then apply tax
Step 6 Also you can check if any tax is applied in bill sundry,if it is applied properly or check sale or purchase type
Step 7 Now using same shortcut key alt+m,you can modify other items also in voucher and save the changes
Note:If you make any changes in item information,it may affect your existing data,so take backup before any changes and also if vouchers are already uploaded on government portal,it is recommeded not modify voucher
