Frequently Asked Questions

Solutions to common issues related to ConfigurationsVoucher Entry Both.

BUSY FAQ subcategory answers and support

Support

Step-by-step Answers

How do I handle discounts, taxes, and shipping charges in BUSY?

To handle tax calculation on vouchers in BUSY, you can follow these steps:
Step 1: When generate the voucher select the proper sale purchase type as per the requirements.
Step 2: Enter the correct Tax Category in the item masters.
In BUSY, there are two options for discount calculation on invoices.
Step 1: First is item-wise discount, which will apply on the item level.
Step 2: Second discount can be apply in bill sundry, this discount will calculate on the overall bill value.
You can also add the shipping charges on the Bill Sundry in the vouchers.

. How to create sales invoices, view reports in BUSY?

If you want to add a sales invoice in BUSY, you can follow these steps:
Step 1: Open BUSY and select the company you want to work with. Then, go to the Transactions tab and select Sales.
Step 2: After selecting voucher click on Add and fill all the required details such as Date, Voucher no., Items, Amount, etc and save the transaction.
You can find various reports under the Display menu in BUSY, such as financial report, accounting report, inventory report, and more. You can select the report option that suits your needs.

What is the process to duplicate bills using F?

To duplicate bills using F12 in BUSY follow these steps:
Step 1: Go to transactions tab
Step 2: Then click on invoice such as sale and purchase
Step 3: Then Open the voucher you want to create duplicate voucher
Step 4: Press the F12 key on your keyboard.
Step 5. Then a prompt will appear Select the option for Duplicate Voucher from the menu that appears.
Step 6: A duplicate of the voucher will be created with the same details.
Step 7: Make the necessary changes to the duplicated voucher.
Step 8: Save the duplicated voucher.

How do I enter purchase details in BUSY

If you want to add purchase voucher in BUSY by using below steps:
Step 1: Open BUSY and select the company you want to work with. Then, go to the Transactions tab on the top menu bar.
Step 2: Under the Transactions tab, you will find a voucher named Purchase. Click on it to open the voucher entry window.
Step 3: Enter all the necessary details of the purchase transaction, such as the Party Name, Invoice No., Item Name, Quantity, Rate, etc.
Step 4: Click on Save to record the voucher and close the window.

How to apply taxes on BUSY sales vouchers?

In Sale Voucher, Select the Sale Purc Type fo Local, Central,Export, Import, Stock transfer and SEZ. as per your requirement.
Sale Purc Type
Single Tax Rate: It is used to charge tax at voucher level, where all items belongs to single tax Rate.
Itemwise Tax Rate: It is used to charge tax at Item level.
TaxInclusive Tax Rate: It is used to charge tax at Item Level and tax value is already included in item price.
Multi Tax Rate: It is used to charge tax at voucher level, where items belongs to different tax rate.

I'm having trouble changing the tax rate in my sales vouchers. How can I update the tax rate for multiple vouchers at once?

In sale voucher tax calculates on the basis of Sale Type and tax category which you have selected in the Item master. So if you made any changes in sale type and tax category then you can update taxes in vouchers in bulk by using these steps:
Step 1: Go to Housekeeping menu and click on Regenerate Dual Vouchers.
Step 2: Click on sale type and item as required and then select voucher type.
Step 3: Enter the date range and run the process.
Note: Take backup of your data before running this process.

The discount I entered in BUSY is affecting the sales amount incorrectly. What should I do to fix this?

If you're seeing discount entered in BUSY is affecting the sales amount incorrectly , please folllow below steps : 
Step 1 : Check the Your Invoice , discount is appied or not .
Step 2: Check the if item wise discount is applied on each item of the invoice
Step 3: Check the Discount bill sundry configuration
Step 4 : Go to standard invoice configuration
Step 5: select the Discount amgt column from body settings and save
Step 6 : Check the invoice print preview

My party name does not contain location details. Do I need to enter location every time in invoice?

If the party does not show location details, follow these steps.
Step 1. Add the address in the Party/Account master. To do this, go to Administration, click on Masters, and select Account Master.
Step 2. Click on Modify, enter the party master, and add the address, station, and pincode.
Step 3. If you have entered the address in the party master, it will be auto-populated in the shipping details. You can change it manually if needed.
Step 4. In the transport window, you can manually add the station and pincode.

I am having issues with invoice acceptance in the BUSY system. How can I troubleshoot or resolve this?

To troubleshoot or resolve issues with invoice acceptance in the BUSY system, you can try the following steps:
Step 1. Check if the invoice is properly entered with all the required details.
Step 2. Verify if the invoice is in the correct format and meets the system requirements.
Step 3. Ensure that there are no errors or discrepancies in the invoice data.
Step 4. Restart the BUSY software and try accepting the invoice again.
Step 5. Update the software to the latest version, as newer versions may have bug fixes.

How to make correction in tax as cgst and sgst to igst if wrongly charged in voucher?

To make correction in tax as cgst and sgst to igst if wrongly charged in voucher, you need to modify that voucher by using these steps:
Step 1: Go to transactions menu then select the voucher type such as sales, purchase, etc and click on modify.
Step 2: Enter the voucher series and number then open it. If not know the voucher number then can open from the list.
Step 3: After opening it check the sale or purchase type you have selected if wrong correct this then apply tax and save again.
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