Frequently Asked Questions

sales discount voucher but it is not reflecting correctly in the invoice total. please folllow below steps : 
 Step 1 : Check the Your Invoice , discount is appied or not . 
 Step 2: Check the if item wise discount is applied on each item of the invoice 
 Step 3: Check the Discount bill sundry configuration
 Step 4 : Go to standard invoice configuration 
 Step 5: select the Discount amgt column from body settings and save 
 Step 6 : Check the invoice print preview

If you're not seeing the discount amount in the total invoice value , please folllow below steps : 
 Step 1 : Check the Your Invoice , discount is appied or not . 
 Step 2: Check the if item wise discount is applied on each item of the invoice 
 Step 3: Check the Discount bill sundry configuration
 Step 4 : Go to standard invoice configuration 
 Step 5: select the Discount amgt column from body settings and save 
 Step 6 : Check the invoice print preview

If you want to change the tax rate or hsn code in the purchase voucher then follow the below steps.
 Step 1: Click on Transactions
 Step 2: Then Purchase
 Step 3: Then Modify
 Step 4: Select the voucher for which you want to change the tax rate and hsn code
 Step 5: open the required item master from alt + m shortcut key then change the tax rate and hsn code.
 Step 6: Then remove from F9 required items and enter it again in the voucher and save it.

If you want to adjust one sales invoices against another sales invoice as a credit note
 then please follow the given steps
 Step 1: Go to transaction menu then sales return cr note then add.
 Step 2: Then select series then enter date then vch no then sale type then party.
 Step 3: Then original sale details window will open where you need to enter 
 original vch no sale amt will auto populate if vhc no is correct.
 Step 4: Then proceed to enter voucher and save.

To check that sub user have the rights to add the voucher in BUSY need to follow these steps
 Step 1:Login company with super user credentials and Go to administration menu.
 Step 2:From administration menu select users option.
 Step 3:Then select modify from it after that modify user window will open.
 Step 4:In modify user window navigate to right hand side you will find option of menu rights.
 Step 5:From menu rights option make sure that add sale voucher option is tick.
 Step 6:Lastly click on save button.

If there is a difference in MRP between the current bill and the previous bill, check the possible reasons:
1. Verify that the MRP is correctly entered in the voucher, or you can check the item master as the default MRP is picked from the item master.
2. If you are using the date wise item pricing feature in BUSY and the MRP has been updated in the item master, then the MRP will be picked in the voucher according to the date wise item pricing updated in the item master.

If you want to check whether a voucher or transaction has been 
properly adjusted or settled, please follow the given steps
Step 1: Then please go to display menu then amount bll 
 receivable or bills payable.
Step 2: Then all account then bill wise then enter types of enteries 
 to be considered must set to all including cleared then
 look for option show bills adjustments details and enable
 it and enable the desired option then ok.
Step 3: Now you have details of whether the transaction is settled
 or not.

To rectify incorrect GST amount calculations in sale invoices, follow these steps to identify invalid tax rates in the voucher report:
 Step 1: Go to the Display menu and click on GST Report.
 Step 2: Select GST Audit Report and choose Invalid Rate in Vouchers.
 Step 3: Click on Sale option to be check and then choose combined data which include both local and central transactions.
 Step 4: Specify the date range and generate the report. The report will display tax mismatch entries along with reasons for the mismatches.

Yes, you can edit the due date of a bill after it has been raised in BUSY by follow these steps:
Step 1: Go to transaction section then select required voucher type.
Step 2: Now, Click on modify tab then mention voucher series, date and voucher number to access the invoice in modify mode.
Step 3: Next, Click on reference tab which appear in bottom of voucher screen then select bill reference option.
Step 4: Bill by bill adjustment window will appear, you can edit the due date and then save the voucher.

In BUSY, you have the flexibility to generate various transactions, including sales, purchases, sales return, purchase return, debit/credit notes without items, journals, receipts, payments, contra entries, delivery challans, productions, and more.
To post transaction in BUSY, follow the below steps:
Step 1: Go to Transaction section then click on Required voucher type.
Step 2: After selecting the necessary voucher type, click on the Add option and proceed to create the voucher.
BUSY provides a range of accounting and inventory reports. To view the desired report, you can access it from the Display section.