Frequently Asked Questions

To change entries in different companies separately in BUSY, you need to modify vouchers in each company seperately. To know how to modify voucher follow these steps:
Step 1: Open your company then go to Transactions menu.
Step 2: Select the voucher type which you want to modify such as Sales, Purchase, etc then click on Modify.
Step 3: Enter the voucher series and voucher no. and after opening it make the changes then save.
You can also open that voucher from the list of vouchers or from the relevant account ledger.

If you want to print Purchase voucher from BUSY, you can follow these steps:
Step 1: Go to the Transaction menu and add a purchase voucher with all the necessary details, such as date, invoice number, party, item, tax, etc.
Step 2: After saving the invoice, a print window will pop up. You can select Yes on this window and print the invoice. 
Step 3: If want to print previous saved voucher then open it, you can either click on the Print button or press ALT+P to print the invoice.

If you want to see taxable and tax amount both in sales register report please follow these steps:
Step 1: Go to display menu
Step 2: Then click on account books
Step 3: Then click on accounts registers (standard) then click on sales register
Step 4: Afterwards select the sale type and party as all,one or group as required
Step 5: Then select the date range and other required fields and make sure to select show bifurcation of amounts option as Y to enable it and click on ok to generate the report

To ensure that the invoice you have generated in BUSY are meets the GST compliance requirements, you need to check these steps:
Step 1: The voucher no should not be exceed 16 characters and not to be start with zero.
Step 2: If B2B transaction the make sure in party master a valid GSTIN entered.
Step 3: Check the Sale Type is correct according to the region either local or interstate.
Step 4: The HSN code and Tax Category in item master is correct as per the nature of product and services.

RCM Through Sales Voucher : We have to select the RCM sale / Purc Type During Voucer Entry.
RCM Through Purchase Voucher : We have to select the RCM sale / Purc Type and Select Reverse Charge Type - Either Compulsory or Service Import for other country.After that Pass the RCM Consolidated voucher from F4 Shortcut Key from Below Steps :
Step 1: Transactions
Step 2: GST Misc Utilities
Step 3: Check/ Post Consolidated RCM Payable
Step 4: Select it and post it through F4 Shortcut Key.
Step 5: Can check in GST Report

While doing purchase entry (under Transaction Menu), only one TDS will be applicable i.e. TDS on purchase under 194Q or TDS on expense will be applicable (BUSY Software Limitation)
In BUSY we have a limitation that TDS can be deducted on Items listed while creating a purchase voucher. It can calculate TDS on Item’s total amount. If a user still wants to deduct TDS on Bill Sundry expenses also he needs to post the Bill Sundry Expenses as a separate voucher entry under Transaction->Journal and deduct TDS over there.

If the expense entry is registered but ITC is not allowed,you have to check make sure some points: 
 1. Check Account master of Expenses and mention ITC Eligibility. 
 2. If you enter journal voucher then check your GST Nature field in voucher and specify Registered B2B Expenses.during the save voucher Registered Expense window will be prompt and you need to enter all details there with ITC Eligibility. 
 3.If you enter Expense in Purchase voucher then Specify ITC Eligibility in the field of ITC Eligibility.

Here are the steps you need to follow to enter a GST payment entry to the government in composition firm using BUSY: 
 Step 1: Go to the Display menu. 
 Step 2: Click on the GST report. 
 Step 3: Click on the GST Summary option and open the GST Summary month-wise. 
 Step 4: Press F4, and a window for post voucher will appear. Select the "Regular GST payment" option to enter the GST payment to the government voucher in BUSY. 
 I hope this helps!

If the system is applying different taxes to your invoices, follow these steps.
 Step 1. Check your Purchase/Sale Type. If you are using a fixed tax rate and it is applying the wrong rate (e.g., if you have selected Local-18% but your item belongs to 12% tax category), it may calculate the incorrect tax.
 Step 2. In this case, consider using Item-Wise or Multirate Purchase/Sale Type.
 Step 3. Additionally, check the Item Tax Category. To do this, press Alt+M on the Item Master and verify the tax category.

If the billing voucher amount doesnot match after adding items, consider checking the following aspects:
 1.Ensure that the tax rate defined in the item master is correctly updated.
 2.Cross verify the tax amount calculated in the voucher, as it is determined by the sales type selected in the invoice. If multiple tax rates items exist in voucher, then apply multi rate or item wise or tax inclusive sales type.
 3.Cross verify the item prices and quantity specify for each item.
 4.Confirm any additional charges applied in the voucher.