Frequently Asked Questions

Solutions to common issues related to ConfigurationsVoucher Entry Both.

BUSY FAQ subcategory answers and support

Support

Step-by-step Answers

The software says my expense entry is registered but ITC is not allowed. Why is this happening and how can I claim ITC for registered expenses?

If the expense entry is registered but ITC is not allowed,you have to check make sure some points: 
1. Check Account master of Expenses and mention ITC Eligibility.
2. If you enter journal voucher then check your GST Nature field in voucher and specify Registered B2B Expenses.during the save voucher Registered Expense window will be prompt and you need to enter all details there with ITC Eligibility.
3.If you enter Expense in Purchase voucher then Specify ITC Eligibility in the field of ITC Eligibility.

I have paid GST to the government and I need help with entering it into the BUSY. Can you guide me on how to do it?

Here are the steps you need to follow to enter a GST payment entry to the government in composition firm using BUSY: 
Step 1: Go to the Display menu.
Step 2: Click on the GST report.
Step 3: Click on the GST Summary option and open the GST Summary month-wise.
Step 4: Press F4, and a window for post voucher will appear. Select the "Regular GST payment" option to enter the GST payment to the government voucher in BUSY.
I hope this helps!

Some of my items are taxable at % but the system is applying %. Why is this happening and how can I resolve it?

If the system is applying different taxes to your invoices, follow these steps.
Step 1. Check your Purchase/Sale Type. If you are using a fixed tax rate and it is applying the wrong rate (e.g., if you have selected Local-18% but your item belongs to 12% tax category), it may calculate the incorrect tax.
Step 2. In this case, consider using Item-Wise or Multirate Purchase/Sale Type.
Step 3. Additionally, check the Item Tax Category. To do this, press Alt+M on the Item Master and verify the tax category.

The billing voucher I created is showing the wrong amounts after adding items. Why is this happening and how can I correct it?

If the billing voucher amount doesnot match after adding items, consider checking the following aspects:
1.Ensure that the tax rate defined in the item master is correctly updated.
2.Cross verify the tax amount calculated in the voucher, as it is determined by the sales type selected in the invoice. If multiple tax rates items exist in voucher, then apply multi rate or item wise or tax inclusive sales type.
3.Cross verify the item prices and quantity specify for each item.
4.Confirm any additional charges applied in the voucher.

I am unable to find the option to enter details for commission income in BUSY. Where can I enter commission income transactions?

You can record the commission income through sales as an Item and in balance sheet will reflect in the income head.
Pls follow the below steps :
Step 1: Create commission income account under group indirect income from account under Masters.
Step 2: Create an item by commission income name from item under Masters then tag the commission income account in the specify purchase account option.
Step 3: Then pass the sales voucher with the commission item and it will show in the income head in the balancesheet.

How to fill party and consignee details when generating an invoice?How to apply tax percentages in the generated bills and invoices?

To fill party details in BUSY :
Step 1: Go to Administration menu
Step 2: Click on Masters option
Step 3: Then click Add button
Step 4: Then create party master with neccessary details and the configuration
Here are the steps for creating an invoice:
Step 1: Go to transaction Menu
Step 2: click on voucher option
Step 3: Then click on ADD button
Step 4: Create invoice and select party or consignee then mention neccessary details like item, quantity, price and aplly tax in percentage by using F4 key and save the configuration

My supplier did not charge GST on imports. How do I still claim input credit on customs IGST?

You can record the import of goods transactions in BUSY and claim input by following these steps:
Step 1: Go to the Transaction menu and click on Purchase.
Step 2: Click on Add and enter all the required details such as Date, Vch no, etc.
Step 3: Purchase Type should be of Import and the IGST bill sundry contains the account of IGST input and IGST paid account under the current assets.
Step 4: Next, you need to pass payment voucher to record the payment of IGST paid.

Do we need to log out and log in again after increasing the limit for bill entries?

In the same login period we can do daily multiple bills at a time . To create a voucher please follow below steps: 
Step 1: Go to Transaction menu and select Sales voucher type from submenu.
Step 2: Click on Add Option.
Step 3: Now fill voucher header details like , date , voucher number, MC Name , Sale type.
Step 4: After this Click on the Item entry select Item from the list . And Enter tax details in bill sundry.
Step 5 : Save the voucher

How do I correct an invoice if I entered incorrect item details or quantities initially?

To correct an invoice if you entered incorrect item details or quantities initially in BUSY, you can follow these steps:
1. Open the invoice that needs correction.
2. Edit the item details by selecting the item and making the necessary changes to the description, quantity, rate, or any other relevant fields.
3. Save the changes to update the invoice with the correct item details and quantities.
By following these steps, you can correct an invoice in BUSY if you entered incorrect item details or quantities initially.

What is the last location that needs to be entered in an export invoice?

If you are generating export invoices then you need to update the Port code and port details like address and pin in shipping window and transport window by follow these steps:
Step 1: Go to Transaction and click on the required voucher type.
Step 2: Choose Add and create the invoice with export sales/purchase type.
Step 3: Enter the port code in export shipping details, specify the port address in the billing and shipping window, and update the station with the PIN code in the transport window.
Step 4: Save the voucher.
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