Frequently Asked
Questions

Find Solutions to Common Issues Related to configurations - voucher entry both

FAQs

How can I create an export bill for a product?

To create an export bill for a product in BUSY Accounting software follow below steps:
Step1: Go to transaction menu and then click on sale voucher
Step2: Then select add and specify date, invoice number and select sale type as export taxable if you are applied tax on it
Step3: And then specify required details as per your requriement and apply tax if requried
Step4: Afterward, while save the invoice specify shipping bill number, bill date and port code on the export shipping bill details window and press OK to save the invoice

How do I print my bill from BUSY

If you want to print invoices & bills from BUSY, you can follow these steps:
Step 1: Go to the Transaction menu and add a sale voucher with all the necessary details, such as date, invoice number, party, item, tax, etc.
Step 2: After saving the invoice, a print window will pop up. You can select Yes on this window and print the invoice.
Step 3: If want to print previous saved bill then open the bill, you can either click on the Print button or press ALT+P to print the invoice.

I'm having trouble changing the tax rate in my sales vouchers. How can I update the tax rate for multiple vouchers at once?

In sale voucher tax calculates on the basis of Sale Type and tax category which you have selected in the Item master. So if you made any changes in sale type and tax category then you can update taxes in vouchers in bulk by using these steps:
Step 1: Go to Housekeeping menu and click on Regenerate Dual Vouchers.
Step 2: Click on sale type and item as required and then select voucher type.
Step 3: Enter the date range and run the process.
Note: Take backup of your data before running this process.

The discount I entered in BUSY is affecting the sales amount incorrectly. What should I do to fix this?

If you're seeing discount entered in BUSY is affecting the sales amount incorrectly , please folllow below steps : 
Step 1 : Check the Your Invoice , discount is appied or not .
Step 2: Check the if item wise discount is applied on each item of the invoice
Step 3: Check the Discount bill sundry configuration
Step 4 : Go to standard invoice configuration
Step 5: select the Discount amgt column from body settings and save
Step 6 : Check the invoice print preview

My party name does not contain location details. Do I need to enter location every time in invoice?

If the party does not show location details, follow these steps.
Step 1. Add the address in the Party/Account master. To do this, go to Administration, click on Masters, and select Account Master.
Step 2. Click on Modify, enter the party master, and add the address, station, and pincode.
Step 3. If you have entered the address in the party master, it will be auto-populated in the shipping details. You can change it manually if needed.
Step 4. In the transport window, you can manually add the station and pincode.

I am having issues with invoice acceptance in the BUSY system. How can I troubleshoot or resolve this?

To troubleshoot or resolve issues with invoice acceptance in the BUSY system, you can try the following steps:
Step 1. Check if the invoice is properly entered with all the required details.
Step 2. Verify if the invoice is in the correct format and meets the system requirements.
Step 3. Ensure that there are no errors or discrepancies in the invoice data.
Step 4. Restart the BUSY software and try accepting the invoice again.
Step 5. Update the software to the latest version, as newer versions may have bug fixes.

I have given discounts to my customers but the discount amount seems to be getting incorrectly calculated in the sales amount. What should I check to resolve this issue?

If you're not seeing the discount amount in the total invoice value , please folllow below steps : 
Step 1 : Check the Your Invoice , discount is appied or not .
Step 2: Check the if item wise discount is applied on each item of the invoice
Step 3: Check the Discount bill sundry configuration
Step 4 : Go to standard invoice configuration
Step 5: select the Discount amgt column from body settings and save
Step 6 : Check the invoice print preview

I am trying to reconcile my bank statement in BUSY but the beginning and ending balances don't match my records. How can I troubleshoot and resolve this?

To Check tax amount calculate accurately in BUSY , you can follow the steps below:
Step 1. Select correct transaction type for applying tax
Step 2. Then select item and open in modify by alt+m
Step 3. Mention correct tax rate according to item
Step 4. Check tax category of all items mentioned in the voucher
Step 5: Apply tax and or if using itemwise check after every item the amount of tax.
By following these steps , you will be able to enter the GST amount accurately in BUSY .

I am unable to get accurate GST amounts on my purchase entries in BUSY. It's calculating incorrect tax amounts. How do I resolve this?

To Check tax amount calculate accurately in BUSY , you can follow the steps below:
Step 1. Select correct transaction type for applying tax
Step 2. Then select item and open in modify by alt+m
Step 3. Mention correct tax rate according to item
Step 4. Check tax category of all items mentioned in the voucher
Step 5: Apply tax and or if using itemwise check after every item the amount of tax.
By following these steps , you will be able to enter the GST amount accurately in BUSY .

I am unable to calculate tax amounts properly in BUSY. The tax amounts are showing incorrectly. How can I fix this?

To Check tax amount calculate accurately in BUSY , you can follow the steps below:
Step 1. Select correct transaction type for applying tax
Step 2. Then select item and open in modify by alt+m
Step 3. Mention correct tax rate according to item
Step 4. Check tax category of all items mentioned in the voucher
Step 5: Apply tax and or if using itemwise check after every item the amount of tax.
By following these steps , you will be able to enter the GST amount accurately in BUSY .