Frequently Asked Questions

Solutions to common issues related to ConfigurationsVoucher Entry Both.

BUSY FAQ subcategory answers and support

Support

Step-by-step Answers

Can I update separate stock valuation during voucher entry?

Yes, you can update separate stock valuation during voucher entry in BUSY by follow these steps:
Step 1: Go to administration section then click on configuration
Step 2: Choose features/options then click on inventory tab.
Step 3: Tick on separate stock valuation date in dual voucher then save the configuration.
Step 4: Now, Go to transaction then click on required voucher type like sales, purchase etc
Step 5: Click on add then after specify voucher data, stokc valuation date window will appear. Mention the date for stock valuation and create the invoice.

How do I create inclusive pricing invoice in BUSY

If you want to add invoices with tax inclusive in BUSY, you can follow these steps:
Step 1: Open BUSY and select the company you want to work with. Then, go to the Transactions menu.
Step 2: Select the voucher type such as Sales, Purchase,etc and click on Add.
Step 3: Enter the Date, Voucher no. and choose the Sale / Purc Type as I/GST-TaxIncl. or L/GST-TaxIncl. depending on the region.
Step 4: Now, fill the all required details such as Party, Item, Qty, Amount, etc and save the voucher.

The transcript talks about BB and BC invoices. How can I generate BC invoices in BUSY? What do I need to do differently compared to BB invoices?

B2B sells to businesses that resell the products while B2C sells directly to the end consumer. 
In Simple terms of BUSY we can say that If you are transacting with a party that has a GSTIN, it is considered a B2B transaction. If the party does not have a GSTIN, or if you are making a cash sale, it is considered a B2C transaction. So, for generating a B2C invoice in BUSY, you should select parties without a GSTIN number or choose a Cash account.

If I consume items in production that have specific batch numbers, how do I show those same batches when the finished goods are returned?

If the finished goods has been returned after sales, you can post the sales return with batch details to show the same batch in stock report by following these steps:
Step 1: Go to transaction section then click on sales return voucher type
Step 2: Click on add option then mention the required details of invoice.
Step 3: Once you have entered the item name and quantity, a batch details window will appear. Specify the batch number associated with the sales that were originally made and save the invoice.

The gst value shown in my sales vouchers is incorrect. How do I modify the gst value to show the right GST details?

To rectify the gst values in the sales vouher so that it will show correct gst details in reports need to assure the below steps:
Step 1: The bill sundries of CGST, SGST or IGST should created with Bill sundry nature CGST, SGST and IGST.
Step 2: Ensure that the account tagged in head to post is created with tax type as CGST SGST and IGST. under duties and taxes group.
Step 3: The amount of bill sundry to be fed as percentage of taxable value.

I am getting confused between creating a new invoice and editing an existing one. What is the right way to do this?

If you wish to create a new voucher in BUSY software, you need to follow these steps: go to 'Transaction', then click on 'Sale', and select the 'Add' option. 
However, if you want to make changes to an existing voucher that you have already entered, you must follow these steps: go to 'Transaction', then click on 'Sale', select 'Modify', and define the voucher number in which you want to make changes. Once you have done that, you can make the necessary modifications to the voucher..

I need to cancel a GST invoice I generated earlier. What is the correct way to do this?

To cancel a GST invoice in BUSY you can follow below steps:
Step 1: Go to transactions tab
Step 2: Then click on invoice you want to cancel such as sale and purchase etc
Step 3: Then click on modify or list option then open that invoice you want to cancel
Step 4: Then click on cancel button or press key ALT+X to cancel it
Step 5: Make sure if you have already filed your GST return in that case you need to do the amendment on GST portal

There is a dot in my transporter company name. Will it reflect correctly in BUSY?

If there is a dot displayed in the transporter name, you should delete the existing one if it is not being used in any voucher.
Step 1: Go to the transport detail in invoice
Step 2: Put the coursor on the transporter Name and press F4
Step 3: Then select the transporter and press F8 and delete the transporter in the database entry
Furthermore, it is necessary to create a new transporter with the accurate name, ensuring that the name does not include any special characters or dots.

What could be causing incorrect totals on my invoices, and how can I correct them?

The incorrect totals on your invoices could be caused by various factors such as:
Step 1 : Incorrect data entry
Step 2 : Manual edits,
Step 3 : Rounding off values
Step 4 : Or duplicate/inaccurate entries.
To correct them, you should carefully review and verify the data entered in the invoices, avoid manual edits, enter actual values instead of rounding off, and delete or edit any duplicate or inaccurate entries. It is also recommended to let the software calculate amounts automatically to avoid discrepancies.

How do I add input goods and services and capital goods in the software?

To take input of goods and services have to check ITC Eligibility properly tagged in purchase voucher or journal voucher, follow below steps:
Step 1: Go to the transaction tab and click on Purchase voucher.
Step 2: Open the voucher in modify mode, then ensure that the ITC Eligibility is appropriately tagged as per the nature of the goods or services options include Input Goods/Services, Input Services, and Capital Goods/Services.
Step 3: After tagging the ITC Eligibility, save the voucher and then check input reflected in the GST reports.
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