Frequently Asked Questions

If you want to give discount to the customer then have to add the discount bill sundry in the sales voucher for adjustment.You need to create the discount bill sundry from the below steps.
Step 1: Click on Administration
Step 2: Then Masters
Step 3: Then Bill Sundry
Step 4: Then Add 
Step 5: Select Bill Sundry Type - Subtractive and Bill Sundry Nature - Others
Step 6: Enable the Option for Costing and Accounting in the Voucher as per your requiredment.
Step 7: During the sales voucher entry, Apply the Bill Sundry.

Follow below steps to save the invoice after entering all details correctly:
 Step 1: Ensure you have entered correctly.
 Step 2: Mention sale/purchase type accordingly with party state as local or central.
 Step 3: Define item details properly.
 Step 4: Add tax and check if you have mention any bill sundry check configuration of that bill sundry.
 Step 5: Check restrictions of negative stock, tax type, invalid tax account.
 Step 6: Check user restrictions by admin user.
 If still issue persists then can share concern on support@busy.in

B2B sells to businesses that resell the products while B2C sells directly to the end consumer. 
 In Simple terms of BUSY we can say that If you are transacting with a party that has a GSTIN, it is considered a B2B transaction. If the party does not have a GSTIN, or if you are making a cash sale, it is considered a B2C transaction. So, for generating a B2C invoice in BUSY, you should select parties without a GSTIN number or choose a Cash account.

If the finished goods has been returned after sales, you can post the sales return with batch details to show the same batch in stock report by following these steps:
Step 1: Go to transaction section then click on sales return voucher type
Step 2: Click on add option then mention the required details of invoice.
Step 3: Once you have entered the item name and quantity, a batch details window will appear. Specify the batch number associated with the sales that were originally made and save the invoice.

To rectify the gst values in the sales vouher so that it will show correct gst details in reports need to assure the below steps:
 Step 1: The bill sundries of CGST, SGST or IGST should created with Bill sundry nature CGST, SGST and IGST.
 Step 2: Ensure that the account tagged in head to post is created with tax type as CGST SGST and IGST. under duties and taxes group.
 Step 3: The amount of bill sundry to be fed as percentage of taxable value.

If you wish to create a new voucher in BUSY software, you need to follow these steps: go to 'Transaction', then click on 'Sale', and select the 'Add' option. 
 However, if you want to make changes to an existing voucher that you have already entered, you must follow these steps: go to 'Transaction', then click on 'Sale', select 'Modify', and define the voucher number in which you want to make changes. Once you have done that, you can make the necessary modifications to the voucher..

To cancel a GST invoice in BUSY you can follow below steps:
Step 1: Go to transactions tab 
Step 2: Then click on invoice you want to cancel such as sale and purchase etc
Step 3: Then click on modify or list option then open that invoice you want to cancel 
Step 4: Then click on cancel button or press key ALT+X to cancel it
Step 5: Make sure if you have already filed your GST return in that case you need to do the amendment on GST portal

You should follow below steps to configure BUSY to append new refernces to existing ones for a party:
 Step 1: Go in administration and select configuration.
 Step 2: Then select feature/options.
 Step 3: Under it click on Account.
 Step 4: Enable the option of Bill by Bill.
 Step 5: Go in relevant party master and enable bill by billing.
 Step 6: When we create same refrence number which was created before then BUSY asks you to append it.
 Step 7: Can select Yes and append it.

If you want to check that you have created the invoices accurately please follow these steps:
Step 1: Go to transactions menu and open the voucher such as sale,purchase etc and open the voucher from modify or list button
Step 2: Then check you have selected the required fields accurately such as voucher date,sale/purchase type and party name etc
Step 3: Ensure that you have selected correct tax category in item master
Step 4: Make sure you have apply the tax properly afterwards you can save the changes if required

For printing a particular invoice in two different formats, follow the below steps:
Step 1: Open a BUSY company.
Step 2: Select Administration. Under Administration, select Configuration.
Step 3:  Under Configuration, select the voucher series configuration.
Step 4: Under voucher series configuration, select the voucher series to configure.
Step 5: Select the voucher configuration. mention print sales invoice after saving Y, click configure button, mention number of format, specify format, select printing invoice format, mention prompt for printing Y, and mention printing option N. Save printing details. save voucher series configuration