Frequently Asked
Questions
Find Solutions to Common Issues Related to configurations - voucher entry both
The purchase invoice date is showing wrong in the system. How can I change or remove this incorrect date?
If you want to modify or delete your vouchers in BUSY, you can follow these steps:
Step 1: Go to the Transaction menu and choose the voucher type that you want to modify or delete, such as Sales, Purchase, etc.
Step 2: Click on Modify and open the voucher that you want to change or remove.
Step 3: Make the necessary changes and save them again.
Step 4: To delete the voucher, click on Delete button or press F8 after opening it.
Why is the discount amount showing a difference between the local and IGST invoices printed from the software?
to refresh or regenerate it , please folllow below steps :
Step 1 : Check the Your Invoice , discount is appied or not .
Step 2: Check the if item wise discount is applied on each item of the invoice
Step 3: Check the Discount bill sundry configuration
Step 4 : Go to standard invoice configuration
Step 5: select the Discount amgt column from body settings and save
Step 6 : Check the invoice print preview
The entry I made is doubled after saving. Why is this happening and how can I correct it?
If you want to modify or delete your vouchers in BUSY, you can follow these steps:
Step 1: Go to the Transaction menu and choose the voucher type that you want to modify or delete, such as Sales, Purchase, etc.
Step 2: Click on Modify and open the voucher that you want to change or remove.
Step 3: Make the necessary changes and save them again.
Step 4: To delete the voucher, click on Delete button or press F8 after opening it.
I cancelled an invoice but it is still showing in my totals. How do I remove it completely?
If you want to modify or delete your vouchers in BUSY, you can follow these steps:
Step 1: Go to the Transaction menu and choose the voucher type that you want to modify or delete, such as Sales, Purchase, etc.
Step 2: Click on Modify and open the voucher that you want to change or remove.
Step 3: Make the necessary changes and save them again.
Step 4: To delete the voucher, click on Delete button or press F8 after opening it.
Why are some rows showing duplicate entries in my reports in BUSY? How can I remove the duplicates?
If you want to modify or delete your vouchers in BUSY, you can follow these steps:
Step 1: Go to the Transaction menu and choose the voucher type that you want to modify or delete, such as Sales, Purchase, etc.
Step 2: Click on Modify and open the voucher that you want to change or remove.
Step 3: Make the necessary changes and save them again.
Step 4: To delete the voucher, click on Delete button or press F8 after opening it.
I am unable to remove a voucher adjustment entry that was incorrectly entered. How can I delete it?
If you want to modify or delete your vouchers in BUSY, you can follow these steps:
Step 1: Go to the Transaction menu and choose the voucher type that you want to modify or delete, such as Sales, Purchase, etc.
Step 2: Click on Modify and open the voucher that you want to change or remove.
Step 3: Make the necessary changes and save them again.
Step 4: To delete the voucher, click on Delete button or press F8 after opening it.
I deleted a voucher but it is still showing in my reports. How can I remove it completely?
If you want to modify or delete your vouchers in BUSY, you can follow these steps:
Step 1: Go to the Transaction menu and choose the voucher type that you want to modify or delete, such as Sales, Purchase, etc.
Step 2: Click on Modify and open the voucher that you want to change or remove.
Step 3: Make the necessary changes and save them again.
Step 4: To delete the voucher, click on Delete button or press F8 after opening it.
Why am I seeing duplicate entries for my sales transactions in BUSY? What could be causing this?
Duplicate entries for sales transactions in BUSY can be caused by various factors such as
Step 1 : Data entry errors
Step 2 : Incorrect mapping of transaction categories
Step 3 : System glitches.
Step 4: It is important to review and verify the data entered to ensure accuracy and consistency.
Step 5 : Additionally, checking the mapping settings and updating the software to the latest version can help resolve any bugs or issues that may be causing duplicate entries.
What is the correct process to modify or delete duplicate master entries like customer name in BUSY?
If you want to modify or delete your vouchers in BUSY, you can follow these steps:
Step 1: Go to the Transaction menu and choose the voucher type that you want to modify or delete, such as Sales, Purchase, etc.
Step 2: Click on Modify and open the voucher that you want to change or remove.
Step 3: Make the necessary changes and save them again.
Step 4: To delete the voucher, click on Delete button or press F8 after opening it.
Some items reflect an incorrect GST rate in the invoices generated in BUSY. How to correct this?
To correct the tax rate which reflects an incorrect GST rate in the invoices generated in BUSY, you can follow the below steps:
Step 1: Go to Administration
Step 2: Click on Masters then select Item master.
Step 3: Click on modify then select item master name then mention correct Tax category and save the item master.
Step 4: Open that particular invoice in BUSY then re enter item master and apply tax again in voucher.
Note: Take the latest backup of the company before any process.