Frequently Asked Questions

Solutions to common issues related to ConfigurationsVoucher Entry Both.

BUSY FAQ subcategory answers and support

Support

Step-by-step Answers

I want to manually delete the duplicate entries. What is the process to do this?

If you want to modify or delete your vouchers in BUSY, you can follow these steps:
Step 1: Go to the Transaction menu and choose the voucher type that you want to modify or delete, such as Sales, Purchase, etc.
Step 2: Click on Modify and open the voucher that you want to change or remove.
Step 3: Make the necessary changes and save them again.
Step 4: To delete the voucher, click on Delete button or press F8 after opening it.

I need help understanding how GST billing works in BUSY. Can you explain the process?

To create gst bill in BUSY follow below steps:
Step 1: Go to transaction tab
Step 2: Then click on invoice you want to create like-sale,purchase etc
Step 3: Then click on add option and you will be able to create a gst bill in BUSY
In BUSY, the process of GST billing involves
creating invoices with the necessary GST details such as the
GSTIN of the supplier and recipient, HSN/SAC codes, tax rates,
and amounts. The software automatically calculates the GST amounts based on the entered details.

How can I correct an invoice if the discount is calculated incorrectly after generating?

To refresh or regenerate it , please folllow below steps : 
Step 1 : Check the Your Invoice , discount is appied or not .
Step 2: Check the if item wise discount is applied on each item of the invoice
Step 3: Check the Discount bill sundry configuration
Step 4 : Go to standard invoice configuration
Step 5: select the Discount amgt column from body settings and save
Step 6 : Check the invoice print preview

I imported a voucher twice by mistake. How can I delete the duplicate voucher?

If you want to modify or delete your vouchers in BUSY, you can follow these steps:
Step 1: Go to the Transaction menu and choose the voucher type that you want to modify or delete, such as Sales, Purchase, etc.
Step 2: Click on Modify and open the voucher that you want to change or remove.
Step 3: Make the necessary changes and save them again.
Step 4: To delete the voucher, click on Delete button or press F8 after opening it.

How do I change the purchase type for a voucher in BUSY?

To change the purchase type of voucher in BUSY, you need to follow these steps:
Step 1: Go to the Transaction menu and choose the purchase voucher.
Step 2: Click on Modify and open the voucher of which you want to change purchase type.
Step 3: Change the Purchase Type and save changes.
You can also open that invoice from the list of voucher or from the related ledger.
Make sure to take latest backup of your data before make any changes.

I need help understanding the billing and payments process. Who can assist?

To create a bill in BUSY or to do payment process follow below steps:
Step 1: Go to transaction tab
Step 2: Then click on invoice you want to create such as sale and purchase and you can create it
Step 3: After creating invoice you can save it
Step 4: To do the payment entry go to transaction tab and you can enter the payment entry in payment voucher
For further information you can also watch our knowledge document and help videos from help menu

How do I add a discount column in the sale voucher?

In the sales voucher discount column shows while entering in pos but in the standard voucher series.
Pls follow the below steps.
Step 1: Click on administration and then configuration
Step 2: Then voucher series configuration select the sales and required series after that click on voucher configuration and enable the advance pos data entry option.click on configure tab.
Step 3: Then configure the required details of header and body party after that save it. when you pass the sales vouche then discount column will show.

How can I modify an existing voucher to specify the salesman?

To modify an existing voucher to specify the saleman, you need to follow these steps:
Step 1: Go to transactions menu then select the voucher type such as sales, purchase, etc.
Step 2: Click on modify then enter the voucher series and number then open it. If you not know the voucher number then can open the list of vouchers.
Step 3: After opening it when you resave it a window will appear of salesman where you can specify the salesman name and save again.

How can I charge expenses during sale invoice entry in BUSY

To charge expenses during sales invoice in BUSY follow these steps:
Step 1: Go to transaction then click on Sales option
Step 2: Click on Add option and create Sales invoice
Step 3: To apply an expense through bill sundry in BUSY, press the F3 shortcut to create a bill sundry master for the expense you want to charge. Then, select the same in the sale invoice within the bill sundry window.
Step 4: Save the invoice and check the expense ledger.

How can i create bill reference in existing voucher in BUSY?

To create bill reference in existing voucher in BUSY, follow these steps:
Step 1: Go to transaction section then click on required voucher type like sales, purchase etc.
Step 2: Choose modify tab then specify the voucher series, date, number and click on ok to open invoice in modify mode,
Step 3: Now, Click on reference tab which appear on bottom of voucher screen then choose bill references option.
Step 4: Specify new reference in method, bill reference, amount and due date then save the invoice.
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