Frequently Asked Questions

If you facing an issue with sale returns where the dispatch address is not updating automatically, you need to follow the below steps:
You need to check the company's address and change it to your actual dispatch address.
or if you are the material centre for dispatch address, you need to change it in your material centre for actual dispatch address.
You should also double check the dispatch address in the transport window if you chose the bill from dispatch from the transaction type.

To apply GST rates accurately in BUSY , you can follow the steps below:
Step 1. Select correct purchase type for apply tax 
Step 2. Then select item and open in modify by alt+m
Step 3. Mention correct tax rate according to item 
Step 4. Check tax category of all items mentioned in thn voucher should match as per supplier bill
 By following these steps , you will be able to enter the GST rates accurately in BUSY as per the supplier invoice.

In BUSY, you can link the sales return invoices to sales invoice by specify the original sales details at sales return entry by following steps:
Step 1: Go to transaction section then click on sales return voucher type
Step 2: Click on add option then mention the details like voucher number, date, party name, item , qunatity and many moe.
Step 3: A window for original sales details will dipslay before saving the invoice, mention the originial sales invoice details and save the invoice.

If the GST amount in your sales invoices getting calculated on the discounted invoice value instead of the full value without discount, you needto follow the below steps: 
 Step 1: Check your invoice. You should apply the discount after the tax so it will deduct from the sales invoice value in the bill Sundry 
 Step 2: Check that if an item-wise discount is applied to each item of the invoice, then it will reflect only after the tax amount.

You can create a separate column for discount in the sales invoice without affecting the MRP, price unit, main unit, packaging unit, or absolute amount of the item, by follow these steps:
Step 1: Go to transactions and addd voucher enter all details.
Step 1: This can be done by selecting the pre-existing "Bill Sundry" discount option and entering the percentage or amount of the discount. 
Step 2: This will deduct the discount from the invoice total while keeping the item price intact.

In BUSY, you can enter journal vouchers or purchase vouchers to define an amount. The steps to do this are mentioned below:
 Step 1: To enter an entry in the Journal voucher, go to the Transaction menu and click on Journal voucher. Then, add a journal entry with the amount.
 Step 2: In the purchase voucher, set the item unit as NA and define the amount directly in the amount column. Both methods will have the same accounting impact in BUSY.

To affect the taxable amount through discount in BUSY, you need to apply discount before tax during voucher entry. You can follow the below steps:
Step 1: Go to transaction section then click on required voucher type like sales, purchase etc and select add tab.
Step 2: Now, create the invoice with required details like voucher type, number, party name, item details along with quantity and price etc.
Step 3: In bill sundry grid, first apply discount then charge GST and save the voucher.

If the generated voucher doesnot show the required information and fiels then you can modify the invoice by following steps: 
 Step 1: Go to transaction section then select the required voucher type like sales, purchase, sales return etc. 
 Step 2: After voucher selection, click on modify option and specify the voucher series, date and voucher number to access invoice in modify mode. 
 Step 3: Now, You can made relevant changes as per the need and save the invoice.

To avoid or fix overlapping invoice numbers in BUSY, you can follow these steps:
 1. Check for any duplicate invoice numbers in your system.
 2. Ensure that each invoice has a unique number assigned to it.
 3. If you encounter overlapping numbers, modify the invoice numbers to make them unique.
 4. Double-check your data entry to ensure that you are not accidentally entering the same invoice number multiple times.
 5. If the issue persists, contact BUSY support for further assistance.

to maintain accounting & then inventory in pure inventory voucher follow these steps 
1. go to the configuration under administration menu
2. open features and option then click on inventory tab
3. and enabled accounting in pure inventory voucher, save the configuration 
4. open material received entry and add jobwork charges in bill sundry
5. in bill sundry you can tag relevant account master to post in account.
6. with help of this features you can maintain accounting & then inventory in pure inventory voucher