Frequently Asked
Questions
Find Solutions to Common Issues Related to configurations - voucher entry both
I am having issues with overlapping invoice numbers in BUSY. How can I avoid or fix this?
To avoid or fix overlapping invoice numbers in BUSY, you can follow these steps:
1. Check for any duplicate invoice numbers in your system.
2. Ensure that each invoice has a unique number assigned to it.
3. If you encounter overlapping numbers, modify the invoice numbers to make them unique.
4. Double-check your data entry to ensure that you are not accidentally entering the same invoice number multiple times.
5. If the issue persists, contact BUSY support for further assistance.
want to maintain accounting & then inventory in pure inventory voucher how to miantain in BUSY ?
to maintain accounting & then inventory in pure inventory voucher follow these steps
1. go to the configuration under administration menu
2. open features and option then click on inventory tab
3. and enabled accounting in pure inventory voucher, save the configuration
4. open material received entry and add jobwork charges in bill sundry
5. in bill sundry you can tag relevant account master to post in account.
6. with help of this features you can maintain accounting & then inventory in pure inventory voucher
I am trying to deduct sales returns in BUSY but it's not working. What should I do?
if your sales return is not deducting from your sales please ensure given below points:
1. Ensure that you have entered all the fields correctly in sales return invoice
2. Validate sales return with original sales option should be enable from inventory tab
3. in sales return invoice a window will appear to specify original sale details Make sure you have specify correct details of original invoice details in sales return voucher
4. Make sure you are using the latest version of BUSY software
What steps should I follow to adjust the taxable value to avoid getting a tax bill?
To adjust the taxable value and avoid getting a tax bill, you can follow these steps:
Step 1. Review your expenses: Make sure that all expenses that should be included in the taxable value are properly categorized.
Step 2. Update your accounting software: Enter the expenses in the correct category to ensure they are included in the taxable value calculation.
Step 3. Double-check calculations: Verify that the taxable value is accurately calculated based on the correct tax rates and applicable deductions.
Why am I unable to find the particular sale in BUSY that I want to modify?
If you are unable to find a particular sale in BUSY that you want to modify, it could be due to several reasons. Some possible reasons could be
Step 1: That the sale was not recorded properly,
Step 2: The sale was deleted or canceled
Step 3: Or there may be a search or filter applied that is hiding the sale.
Step 4: It is recommended to check your search criteria, filters, and ensure that the sale was recorded correctly.
How do I apply Local GST in the voucher if it is an intrastate transactions?
If you want to create Local GST invoice for intrastate transactions please follow these steps:
Step 1: Go to transactions menu then click on voucher such as sale,purchase etc
Step 2: Afterwards click on add button after that specify the required fields such as voucher number,date,series etc
Step 3: Ensure that you have selected sale or purchase type as Local 18 percent,multirate,item wise etc as required
Step 4: Select party name and other fields and then go to item grid and generate the bill accordingly
The pre-generated invoice is showing two different addresses. How can I remove the incorrect address?
If you want to edit the addresses, you can follow these steps.
Step 1. Check the company name and address in the Edit Company option within the company menu and make changes as needed.
Step 2. Next, open the invoice under Transaction and Voucher Type. Click Modify and review the address in the account/party master.
Step 3. If you use billing or shipping details, you can also review and update the address as needed, then save the voucher.
Sales transactions are not getting recorded properly in BUSY. How can I diagnose what's wrong?
Please specify the report or document you are checking in BUSY where you found sales transactions are not getting recorded properly.
Further you can try the following steps for troubleshooting:
1. Check if the sales transactions are being entered correctly, including the date, customer details, and item details.
2. Verify if the sales transactions are being assigned to the correct accounts.
3. Ensure that the sales transactions are being saved and not deleted accidentally.
4. If the issue persists, contact BUSY customer support for further assistance.
How do I properly tag accounts like discount and freight on purchase vouchers in BUSY
In Purchase Voucher, We Can Add Expense as an item or Bill Sundry.
Expense Through Purchase Voucher : We have to create expense account as an item and pass the purchase voucher.
Pls Follow the Below Steps Expense as an Item :
Step 1: Administration
Step 2: Masters
Step 3: Item
Step 4: Add
Step 5: Mention the expense account in Purchase Account.
Step 6: Transaction
Step 7: Purchase
Step 8: Add
Pls Follow the Below Steps Expense as Bill Sundry : Apply the Bll sundry in the Purchase Voucher.
Invoice totals not tallying with tax amounts in BUSY. What to check to fix mismatch?
If a mismatch appears in totals and tax amounts, follow these steps:
Step 1: Double-check the calculations and ensure that the invoice amount is entered accurately.
Step 2: Verify that all relevant taxes, discounts, and additional charges are included in the invoice amount.
Step 3: Check the Sale Type/Purchase type you selected on the invoice. For example, if an item belongs to GST12% and you have selected GST18% in Sale Type/Purchase type, it will calculate tax at 18%.