Frequently Asked
Questions

Find Solutions to Common Issues Related to configurations - voucher entry both

FAQs

How do I ensure that my sale and purchase entries are being made in the correctly?

If you want to ensure that your sale and purchase entries are being made in the correctly please follow given steps:
Step 1: Make sure you have selected all the required fields properly such as date,voucher number and party name etc
Step 2: Ensure that you have selected correct sale and purchase type in voucher and correct tax category in item master
Step 3: Make sure you have properly apply the tax in voucher
Step 4: Ensure that hsn code ,price,amount and quantity is specified properly

How can I check the last transactions of sale and purchase while doing entry in BUSY?

If you want to check the last transactions of sale and purchase while doing entry in BUSY please follow these steps:
Step 1: Go to administration menu Then click on configuration button
Step 2: Then click on features and options
Step 3: Then click on inventory tab
Step 4: Afterwards tick the show last transactions during sales and purchase option to enable it
Step 5: Afterwards save the changes
Step 6: Now whenever you will make the voucher a popup window will appear to see the last transactions

Some tax amounts are showing as units instead of percentages. How do I correct this?

If you want to modify a sales invoice in BUSY, you can follow these steps:
Step 1: Open BUSYand select the company you want to work with. Then, go to the Transactions tab and select Sales.
Step 2: After selecting voucher click on Modify and select the voucher no. that you want to change. You can make any changes that you want and then click on Save again.
Step 3: You can also open that voucher from the list of sale vouchers.

How can I record a sales discount should it be booked as income or expense?

To record a sales discount, should it be booked as income or expense? Yes, it should be expenses only. For this, you need to follow the below steps:
Step 1: Go to Transactions, then select Sales, then click on Add. Put the relevant information, such as series, date, voucher number, sales type, party name, item details, amount, unit, and price. After filling out this information,
Step 2: You can apply the tax at the item level and on the bill as required.

I am unable to delete or edit a transaction entry. How can I fix this?

If you want to modify or delete your vouchers in BUSY, you can follow these steps:
Step 1: Go to the Transaction menu and choose the voucher type that you want to modify or delete, such as Sales, Purchase, etc.
Step 2: Click on Modify and open the voucher that you want to change or remove.
Step 3: Make the necessary changes and save them again.
Step 4: To delete the voucher, click on Delete button or press F8 after opening it.

I made some entries in the wrong columns. How can I remove or correct them?

If you want to modify or delete your vouchers in BUSY, you can follow these steps:
Step 1: Go to the Transaction menu and choose the voucher type that you want to modify or delete, such as Sales, Purchase, etc.
Step 2: Click on Modify and open the voucher that you want to change or remove.
Step 3: Make the necessary changes and save them again.
Step 4: To delete the voucher, click on Delete button or press F8 after opening it.

I want to manually delete the duplicate entries. What is the process to do this?

If you want to modify or delete your vouchers in BUSY, you can follow these steps:
Step 1: Go to the Transaction menu and choose the voucher type that you want to modify or delete, such as Sales, Purchase, etc.
Step 2: Click on Modify and open the voucher that you want to change or remove.
Step 3: Make the necessary changes and save them again.
Step 4: To delete the voucher, click on Delete button or press F8 after opening it.

I need help understanding how GST billing works in BUSY. Can you explain the process?

To create gst bill in BUSY follow below steps:
Step 1: Go to transaction tab
Step 2: Then click on invoice you want to create like-sale,purchase etc
Step 3: Then click on add option and you will be able to create a gst bill in BUSY
In BUSY, the process of GST billing involves
creating invoices with the necessary GST details such as the
GSTIN of the supplier and recipient, HSN/SAC codes, tax rates,
and amounts. The software automatically calculates the GST amounts based on the entered details.

How can I correct an invoice if the discount is calculated incorrectly after generating?

To refresh or regenerate it , please folllow below steps : 
Step 1 : Check the Your Invoice , discount is appied or not .
Step 2: Check the if item wise discount is applied on each item of the invoice
Step 3: Check the Discount bill sundry configuration
Step 4 : Go to standard invoice configuration
Step 5: select the Discount amgt column from body settings and save
Step 6 : Check the invoice print preview

I imported a voucher twice by mistake. How can I delete the duplicate voucher?

If you want to modify or delete your vouchers in BUSY, you can follow these steps:
Step 1: Go to the Transaction menu and choose the voucher type that you want to modify or delete, such as Sales, Purchase, etc.
Step 2: Click on Modify and open the voucher that you want to change or remove.
Step 3: Make the necessary changes and save them again.
Step 4: To delete the voucher, click on Delete button or press F8 after opening it.