Frequently Asked Questions

To ensure that the invoice you have generated in BUSY is GST compliant, you need to check these steps:
Step 1: The voucher no should not be exceed 16 characters and starts with zero.
Step 2: If B2B transaction the make sure in party master a valid GSTIN entered.
Step 3: Check the Sale Type is correct according to the region either local or interstate.
Step 4: The HSN code and Tax Category in item master is correct as per the nature of product and services.

To adjust the sales order into sales challan, you need to follow these steps:
Step 1: Go to transactions menu then material issued to party voucher and click on add.
Step 2: Enter the required details such as date, voucher number, type as sale challan and same party as in sales order.
Step 3: In item row press F11 a window will open of pending order you can select from them and items will auto pick.
Step 4: After picking items save the sale challan voucher.

To generate a credit note and returns in BUSY, you can follow these steps:
Step 1: Open your company, then, go to the Transactions menu.
Step 2: For goods return from customer, select Sales Return ( Cr. Note).
Step 3: Click on Add and fill in the required details such as Date, voucher no., original voucher no., etc.
Step 4: To adjust the rate difference Cr. Note(w/o Items).
Step 5: Click on Add and fill in the required details such as Date, voucher no., GST Nature, etc.

In BUSY, We can create Dual Voucher, Accounting Voucher and Pure Inventory Voucher.
Dual Voucher : Here Accounting and Inventory both get hit. Vouchers which are Sales, Purchase, Sales Return and Purchase Return.
Accounting Voucher : It refers to where only Accounting get hit. Vouchers which are Payment, Receipt, Journal,Contra, Debit and Credit note without Items.
Pure Inventory Voucher : It refers to where Only Inventory get hit. Vouchers which Matrial issue to party, Material Receive from Party, Stock Journal, Stock Transfer, Production and Unassemble.

To modify or delete a wrongly generated bill in BUSY, you need to follow these steps:
Step 1: Open your company then go to Transactions menu. 
Step 2: Select the voucher type such as sales, purchase, etc then click on Modify.
Step 3: Enter then voucher series and Vch No. and open that bill.
Step 4: To delete press F8 or you can also make changes and modify it.
You can also open that bill from the list of vouchers or from the relevant account ledger.

For charge discount on sale voucher follow below steps:
Step 1: Go to administration then go to master
Step 2: In master go to bill sundry menu and click on add
Step 3: Create discount bill sundry if not created before
Step 4: Adjust in sale amount Mention N and choose specify account here
Step 5: Tag discount account in account head to post If account not create you can create through F3 and save bill sundry
Step 6: Open sale voucher and mention discount in bill sundry

To remove a voucher from hold status in BUSY, follow the below steps:
Step 1: Go to transaction then select the required voucher type.
Step 2: Click on add then specify the voucher series, date, voucher number, party name and material center in heading.
Step 3: Now, Press ALT+H or click on hold vch. tab then select the restore voucher
Step 4: Select the description and click on ok to restore the hold voucher details and esc the voucher to remove the hold voucher from database.

There could be some possible reasons why you are unable to see a previously generated bill or voucher as listed below
1.It is possible that the voucher was not saved or stored properly.
2.There may be an issue with the system or software used to generate the bill or software get closed before saving the voucher
3.Voucher maybe deleted,you can check it in checklist then audit trail under display
4.It may be hide for particular user or didnt have permission to view it in particular report

In BUSY, We can create Dual Voucher, Accounting Voucher and Pure Inventory Voucher.
Dual Voucher : Here Accounting and Inventory both get hit. Vouchers which are Sales, Purchase, Sales Return and Purchase Return.
Accounting Voucher : It refers to where only Accounting get hit. Vouchers which are Payment, Receipt, Journal,Contra, Debit and Credit note without Items.
Pure Inventory Voucher : It refers to where Only Inventory get hit. Vouchers which Matrial issue to party, Material Receive from Party, Stock Journal, Stock Transfer, Production and Unassemble.

In BUSY, We can create Dual Voucher, Accounting Voucher and Pure Inventory Voucher.
Dual Voucher : Here Accounting and Inventory both get hit. Vouchers which are Sales, Purchase, Sales Return and Purchase Return.
Accounting Voucher : It refers to where only Accounting get hit. Vouchers which are Payment, Receipt, Journal,Contra, Debit and Credit note without Items.
Pure Inventory Voucher : It refers to where Only Inventory get hit. Vouchers which Matrial issue to party, Material Receive from Party, Stock Journal, Stock Transfer, Production and Unassemble.