Frequently Asked Questions

In Purchase Voucher, We Can Add Expense as an item or Bill Sundry. 
Expense Through Purchase Voucher : We have to create expense account as an item and pass the purchase voucher.
Pls Follow the Below Steps Expense as an Item :
Step 1: Administration
Step 2: Masters
Step 3: Item
Step 4: Add
Step 5: Mention the expense account in Purchase Account.
Step 6: Transaction
Step 7: Purchase
Step 8: Add 
Pls Follow the Below Steps Expense as Bill Sundry : Apply the Bll sundry in the Purchase Voucher.

If showing up an error while saving the voucher in BUSY, then might be some corruption in data base. To fix this follow these troubleshooting steps:
Step 1: Take backup of your company.
Step 2: Open your company then go to housekeeping menu and run reindex database process then check.
Step 3: Check junk characters from housekeeping menu and if found any clear them all.
Step 4: If same issue persist then check incomplete voucher from the housekeeping menu if found any clear them all.

To resolve issues related to bill deductions in BUSY, you can try the following steps:
Step 1. Check if the deductions are enabled for the specific party or vendor in the party ledger settings.
Step 2. Ensure that the correct TDS or TCS rates are set up for different transactions in the software.
Step 3. Verify that the deductions are being applied to the correct invoice or bill amount.
Step 4. Double-check if the necessary bank details and payment information are entered correctly in BUSY

Reasons mentioned below if you are getting errors when enter GST percentages manually in invoice:
 Step 1:If you had took different sales type in invoice but applying different tax rates for example took local 18% sale type but applying 2.5 CGST and 2.5 SGST so it will prompt you error for different tax rates.
 Step 2: Also if you had took different tax rates in item master and applying different tax rate in voucher so also it will prompt an error.

To add transporter directly from sale invoice in BUSY, follow below steps:
Step 1: Go to transaction menu and submenu sales
Step 2: After that choose the add option and provide the necessary details, including series, date, and party. Then at the time of saving the invoice a transport details window will appear allowing you to input the transport details
Step 3: Then click on add new option and provide transporter name and transporter id in the respective field and then select save option.

If you want to change a B2B transaction into a B2C transaction, you can modify the invoice and select the unregistered party in place of the registered party.
 Please follow the below step to modify invoice :
 Step 1: Go to transaction then select the Sales voucher type
 Step 2: Click on modify and open the required voucher after mention series , date and voucher number.
 Step 3: Select the unregistered party who doesn't have GSTIN.
 Step 4: Save the invoice

To resolve the issue of incorrect quantity in sales invoices, you can follow these steps:
 1. Open the sales invoice in BUSY.
 2. Check the quantity field and ensure that the correct quantity is entered.
 3. If the quantity is incorrect, edit the quantity field and enter the accurate quantity.
 4. Save the changes to update the sales invoice with the correct quantity.
 By following these steps, you can resolve the issue of incorrect quantity in your sales invoices.

If you want to add transporter details for an E-way Bill, follow these steps: 
 Step 1: Go to Transactions and add a bill. When you save it, the Transport Details window will appear. 
 Step 2: Click on Add New if you want to add the Transporter Name and their ID. 
 Step 3: Enter relevant details like Vehicle Number, Station, and Pincode. 
 Step 4: For an E-way Bill, the Transporter ID/Vehicle Number, Station, and Pincode are mandatory fields.

In BUSY, you can adjust the pending quotation in sales invoice by using F11 shortcut key, you can follow the below steps:
Step 1: Go to transaction section then click on sales voucher.
Step 2: Click on add then specify the voucher number, series, voucher date, sales type, party name and material center in heading.
Step 3: Press F11 at item grid, All pending sales quotation of selected party will appear in a window.
Step 4: Select the required sales quotation and save the voucher.

Yes, you can show custom duty in the purchase voucher as you have to below steps:
Step 1: Go to Administration and click on Master.
Step 2: Under masters click on Bill sundry option and add Bill sundry.
Step 3: Then Enter the Bill sundry name as Custom charges .
Step 4: Then specify the Bill sundry type bill sundry nature other fields as per requirement then save.
Step 5. Then go to Transaction and add purchase voucher and apply custom charges in bill sundry section.