Frequently Asked Questions

If you want to check any changes made in account master such as change in group of accounts and other details etc is reflected or not you can open the master and check accordingly
Follow this steps to check the reflection of changes in the master
Step 1: Go to administration menu Then click on masters submenu
Step 2: Then click on accounts 
Step 3: Then open that account master from modify or list button to check either it is successfully changed or not

To correct wrong or negative amount in bills in BUSY, you can follow these steps:
 Step 1: Go to the Transaction menu and choose the voucher type that you want to modify or delete, such as Sales, Purchase, etc.
 Step 2: Click on Modify and open the voucher that you want to change or remove.
 Step 3: Make the necessary changes and save them again.
 You can also open that invoice from the list of voucher or from the related ledger.

The Bill Sundry voucher in BUSY is used to record additional expenses or charges that are not directly related to inventory or accounting entries. It allows users to add specific charges or amounts to a transaction, such as freight charges, custom duties, or service charges. The Bill Sundry voucher affects the cost of goods in purchase vouchers and can be customized to affect accounting entries as well. It provides flexibility in recording and tracking various expenses associated with transactions in BUSY.

To enter manual rates while creating a sales return credit note in BUSY, follow these steps:
Step 1: Go to transaction then click on sales return.
Step 2: Click on add then mention the invoice number, date, party name, material center in header part of invoice.
Step 3: Now, Mention the item details with quantity and update price manually then apply tax.
Step 4: While save the voucher, original sales details window will display. Update original sales invoice details in it and then save it.

If you want to remove the bill sundry of CGST and SGST from the company database please follow these steps:
Step 1: Go to administration menu Then click on masters submenu
Step 2: Then click on bill sundry
Step 3: Then click on modify or list button and open that bill sundry whom you want to remove
Step 4: Then press F8 key to delete it and click on yes button
Step 5: If you have use that bill sundry in voucher you cannot delete it

Yes, you can use both main unit and alternate unit in sales vouchers in BUSY, if allow this function from inventory feature please follow below steps:
Step1: Go to administration menu and click on configuration submenu.
Step2: Then select feature and option and inventory section.
Step3: Here, you are click on the configure box of alternate unit of item and tick on the check box of allow alternate quantity change in voucher option, the press Ok and save the configuration by click on save.

You can create different types of vouchers in BUSY such as sale,purchase,payment,receipt and journal etc:
To create these vouchers follow these steps:
Step 1: Go to transactions menu 
Step 2: Then click on voucher such as sale,purchase etc to generate a invoice
Step 3: Then click on add button
Step 4: Afterwards a window will appear to create a voucher specify the details such as Voucher number,party name,item name and amount etc
Step 5: Then click on save button or press F2 to save the voucher

No, increasing the limit for bill entries does not affect the printing of vouchers in BUSY ,please follow below steps: 
Step 1: Go to Administration menu 
Step 2: And then Configuration option 
Step 3: Select Maximum entries in voucher
Step 4: In BUSY, you can set a maximum of 999 row entries for a single transaction.
Step 5: The maximum entry configuration is available for windows such as Items, Accounts, Bill Sundry, 
Step 6: Cost Centre, Batch, Parameters entry, Order Reference, and more.

In Purchase Voucher, We Can Add Expense as an item or Bill Sundry. 
Expense Through Purchase Voucher : We have to create expense account as an item and pass the purchase voucher.
Pls Follow the Below Steps Expense as an Item :
Step 1: Administration
Step 2: Masters
Step 3: Item
Step 4: Add
Step 5: Mention the expense account in Purchase Account.
Step 6: Transaction
Step 7: Purchase
Step 8: Add 
Pls Follow the Below Steps Expense as Bill Sundry : Apply the Bll sundry in the Purchase Voucher.

If showing up an error while saving the voucher in BUSY, then might be some corruption in data base. To fix this follow these troubleshooting steps:
Step 1: Take backup of your company.
Step 2: Open your company then go to housekeeping menu and run reindex database process then check.
Step 3: Check junk characters from housekeeping menu and if found any clear them all.
Step 4: If same issue persist then check incomplete voucher from the housekeeping menu if found any clear them all.