Frequently Asked Questions

if your sales return is not deducting from your sales please ensure given below points:
1. Ensure that you have entered all the fields correctly in sales return invoice
2. Validate sales return with original sales option should be enable from inventory tab
3. in sales return invoice a window will appear to specify original sale details Make sure you have specify correct details of original invoice details in sales return voucher 
4. Make sure you are using the latest version of BUSY software

To adjust the taxable value and avoid getting a tax bill, you can follow these steps:
 Step 1. Review your expenses: Make sure that all expenses that should be included in the taxable value are properly categorized.
 Step 2. Update your accounting software: Enter the expenses in the correct category to ensure they are included in the taxable value calculation.
 Step 3. Double-check calculations: Verify that the taxable value is accurately calculated based on the correct tax rates and applicable deductions.

If you are unable to find a particular sale in BUSY that you want to modify, it could be due to several reasons. Some possible reasons could be 
 Step 1: That the sale was not recorded properly,
 Step 2: The sale was deleted or canceled
 Step 3: Or there may be a search or filter applied that is hiding the sale.
 Step 4: It is recommended to check your search criteria, filters, and ensure that the sale was recorded correctly.

If you want to create Local GST invoice for intrastate transactions please follow these steps:
Step 1: Go to transactions menu then click on voucher such as sale,purchase etc
Step 2: Afterwards click on add button after that specify the required fields such as voucher number,date,series etc
Step 3: Ensure that you have selected sale or purchase type as Local 18 percent,multirate,item wise etc as required
Step 4: Select party name and other fields and then go to item grid and generate the bill accordingly

If you want to edit the addresses, you can follow these steps. 
 Step 1. Check the company name and address in the Edit Company option within the company menu and make changes as needed. 
 Step 2. Next, open the invoice under Transaction and Voucher Type. Click Modify and review the address in the account/party master. 
 Step 3. If you use billing or shipping details, you can also review and update the address as needed, then save the voucher.

Please specify the report or document you are checking in BUSY where you found sales transactions are not getting recorded properly.
Further you can try the following steps for troubleshooting:
1. Check if the sales transactions are being entered correctly, including the date, customer details, and item details.
2. Verify if the sales transactions are being assigned to the correct accounts.
3. Ensure that the sales transactions are being saved and not deleted accidentally.
4. If the issue persists, contact BUSY customer support for further assistance.

In Purchase Voucher, We Can Add Expense as an item or Bill Sundry. 
Expense Through Purchase Voucher : We have to create expense account as an item and pass the purchase voucher.
Pls Follow the Below Steps Expense as an Item :
Step 1: Administration
Step 2: Masters
Step 3: Item
Step 4: Add
Step 5: Mention the expense account in Purchase Account.
Step 6: Transaction
Step 7: Purchase
Step 8: Add 
Pls Follow the Below Steps Expense as Bill Sundry : Apply the Bll sundry in the Purchase Voucher.

If a mismatch appears in totals and tax amounts, follow these steps: 
 Step 1: Double-check the calculations and ensure that the invoice amount is entered accurately. 
 Step 2: Verify that all relevant taxes, discounts, and additional charges are included in the invoice amount. 
 Step 3: Check the Sale Type/Purchase type you selected on the invoice. For example, if an item belongs to GST12% and you have selected GST18% in Sale Type/Purchase type, it will calculate tax at 18%.

It is recommended to use standard format for transport number or vehicle number and not to use special characters in transport number or vehicle number as it is not accepted on government portal and you may face issues while generate returns,e-waybill or e invoice 
Also when we generate any gst e return,e-waybill or e invoice from BUSY,special characters are removed before generation as default special characters are mentioned and you can check before proceeding proceeding for GST return,e-waybill or e-invoice generate

Yes, you can take the entry of the bill but not claim its ITC in BUSY . To not claim ITC follow the steps below:
Step 1: Go to transaction then select GST miscellaneous utilities 
Step 2: Select monthly ITC tagging 
Step 3: Now select party wise or date wise 
Step 4: Open the report with start and end month 
Step 5: Now select the voucher and press F4
Step 6: Mention itc status as not to be claimed and mention return period