Frequently Asked Questions

Solutions to common issues related to ConfigurationsVoucher Series Configuration.

BUSY FAQ subcategory answers and support

Support

Step-by-step Answers

How do I enter decimal values in amount/price fields without rounding off?

To enter decimal values in the amount or price fields without rounding them off, you can disable the round-off settings as per the below steps. 
1. Administration
2. Configuration
3. Voucher series configuration
4. Select the voucher series.
5. Then disable the settings 'Auto Round off Final Amt' :

How can I specify a document number when creating an invoice?

To define document number you can set it in voucher number of invoice as manually follow:
"To set configuration of BUSY:
Step 1 : Click on administration
Step 2 : COnfiguration
Step 3 : VOucher series configuration
Step 4 :Selectvoucher type and series
Step 5 : VOucher numbering
Step 6 : Set voucher number as manual

Is it possible to search for transactions using the PO number?

Yes, it is possible to search for transactions using the PO number in BUSY,  you need to follow these steps :
Step 1 : Go to display then query system.
Step 2 : Query on transactions and define PO number only if define in voucher optional field and search transaction.

What should i check if e-way bill not genertaed automatically?

If e-way bill not generated automatically then,
Step 1: Go to Administration Menu
Step 2: Click on Configuration
Step 3: Then click on Voucher series configuration
Step 4: Select voucher and series then click on voucher configuration option
Step 5: Then enable generate e-way bill after saving option as Y then save the configuration

How to check POS configurations in BUSY?

Steps to view or check the POS configurations in BUSY,
Step 1: Administration
Step 2: Configuration
Step 3: Voucher series configuration
Step 4: Select the voucher group and voucher series.
Step 5: Voucher configuration
Step 6: Go to "Configure standard POS options."
Step 7: Check and correct the POS configurations.

I am facing issues with creating a new invoice. The invoice numbers are not getting generated properly. What is causing this and how can I fix it?

If invoice number not generate correctly go to:
Step 1 : Take backup
Step 2 : Click on administration
Step 3 : Voucher series configuration
Step 4 : Select voucher type and select voucher series
Step 5 : Voucher numbering
Step 6 : Automatic re numbering as yes

The system is not applying the correct discount to my invoices. How can I ensure that the correct discount is applied?

To ensure correct discount:
Step 1 : Take backup
Step 2 : Click on administration
Step 3 : Voucher series configuration
Step 4 : Select voucher type and select voucher series
Step 5 :Voucher series configuration
Step 6 : Modify discount structure and edit it

I don't want to show any transporter details on a sales voucher. How do I remove them completely?

If you do not want to mention transport details in sale voucher ,you can follow the below steps:
Step 1: Go to administration then configuration and select voucher series configuration
Step 2: Then select voucher and series then click on voucher configuration
Step 3: Mention no in transports details option

Can you guide me through the process of create new series of voucher in BUSY?

To create the voucher series in BUSY, follow these steps:
Step 1: Go to administration section then click on configuration
Step 2: Choose voucher series configuration then select the required voucher like sale, purchase etc.
Step 3: Now, click on add new tab then specify the series name and save it.

How do I ensure voucher numbers are in sequence without any duplication errors in BUSY?

To ensure that voucher numbers are in sequence without any duplication errors in BUSY, you need to follow these steps:
Step 1: Use automatic voucher numbering instead of manual numbering to avoid duplicacy.
Step 2: If using mannual numbering then set Warning Only or Don't Allow for Duplicate voucher number.
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