Frequently Asked Questions

You should follow below steps if having trouble scanning the barcode for parameter details:
Step 1: Check POS configuration if enabled.
Step 2: As option of pick parameters from barcode must be enabled in POS.
Step 3: Scan barcode on notepad if picking correct then need to check all the configurations.

BUSY have option of Bill to ship to party details. Please follow below mention steps for enable option:-
 Step 1:- Administration Tab
 Step 2:- Configration
 Step 3:- Voucher Series Configration
 Step 4:- Sales, Select series and then click on Voucher Configration
 Step 5:- Enable Separate Billing/Shipping details option

To select different series in invoice:
 Step 1: Go to Transaction menu 
 Step 2: Click on voucher option 
 Step 3: Then click on ADD button 
 Step 4: Then select respective series in the field of SERIES and specify neccessary details then save the invoice

If you are unable to access Voucher series configuration option, please follow the given steps: 
 Step 1: Go to Administration Menu
 Step 2: Click on Configuration option
 Step 3: Click on Voucher sereis configuration 
 Step 4: Clcik on voucher type and then select voucher configuration

To enable settlement details, see the following step:
Step 1: Go to administration. Click on Configuration.
Step 2: Click on Voucher Series Configuration.
Step 3: Enable Setup Details, then click on the Configuration Tab.
Step 4: Voucher Settelment Configuration Windows, select the account name and tick Allow ledger.
Step 5: Save the configuration.

To create the voucher series in BUSY, follow these steps:
Step 1: Go to administration section then click on configuration
Step 2: Choose voucher series configuration then select the required voucher like sale, purchase etc.
Step 3: Now, click on add new tab then specify the series name and save it.

To create new series as JD in BUSY, you need to follow these steps :
Step 1 : Go to administration then configuration click on voucher series configuration.
Step 2 : Select voucher type and click on add new now define series name as JD and click on save button.

This issue may be happening because the voucher numbering in BUSY is set to manual, which means that no auto-generated numbers will be used. The user needs to enter the voucher number manually. If the entered number is blank or a duplicate, it may not be accepted.

Please follow the below steps to create voucher series:
 1: Go to Administration
 2: Configuration then click on voucher series creation
 3: Select the voucher of which you want to create new voucher series
 4: Click on Add New Tab then enter the series name & save

In BUSY, you can set the default material center (also known as a material location or warehouse) in the Point of Sale (POS) billing system. This allows you to specify the default location from which items will be deducted when processing sales transactions in the POS module.