Frequently Asked Questions

You should follow below steps if having trouble scanning the barcode for parameter details:
Step 1: Check POS configuration if enabled.
Step 2: As option of pick parameters from barcode must be enabled in POS.
Step 3: Scan barcode on notepad if picking correct then need to check all the configurations.

BUSY have option of Bill to ship to party details. Please follow below mention steps for enable option:-
 Step 1:- Administration Tab
 Step 2:- Configration
 Step 3:- Voucher Series Configration
 Step 4:- Sales, Select series and then click on Voucher Configration
 Step 5:- Enable Separate Billing/Shipping details option

To select different series in invoice:
 Step 1: Go to Transaction menu 
 Step 2: Click on voucher option 
 Step 3: Then click on ADD button 
 Step 4: Then select respective series in the field of SERIES and specify neccessary details then save the invoice

If you are unable to access Voucher series configuration option, please follow the given steps: 
 Step 1: Go to Administration Menu
 Step 2: Click on Configuration option
 Step 3: Click on Voucher sereis configuration 
 Step 4: Clcik on voucher type and then select voucher configuration

To enable settlement details, see the following step:
Step 1: Go to administration. Click on Configuration.
Step 2: Click on Voucher Series Configuration.
Step 3: Enable Setup Details, then click on the Configuration Tab.
Step 4: Voucher Settelment Configuration Windows, select the account name and tick Allow ledger.
Step 5: Save the configuration.

To create the voucher series in BUSY, follow these steps:
Step 1: Go to administration section then click on configuration
Step 2: Choose voucher series configuration then select the required voucher like sale, purchase etc.
Step 3: Now, click on add new tab then specify the series name and save it.

To create new series as JD in BUSY, you need to follow these steps :
Step 1 : Go to administration then configuration click on voucher series configuration.
Step 2 : Select voucher type and click on add new now define series name as JD and click on save button.

To view the transport details window in the generated invoice, you have to click Vch.Details Available on the left side of the button of Entry Modify Screen in BUSY. Under Vch.details, you will find the transport details option. Click on that to get the transport details window.

To setup the voucher numbering in BUSY follow the below mentioned steps: 
Step 1:'Go to administration and then Configuration
Step 2: Click on Voucher series configuration 
Step 3: Select the voucher type and then select series
Step 4: Click on Voucher numbering
Step 5: Set the voucher numbering as Automatic

The reason for the missing invoice number could be:
Step 1: Due to Manual voucher numbering
Step 2: Due to incomplete or missing data. 
Step 3: To prevent it from happening again, ensure that all required data is entered correctly before generating the invoice and use automatic voucher numbering.