Frequently Asked Questions

To configure the Purchase Return voucher configuration, you need to follow these steps :
Step 1: Go to administration then Configurations menu 
Step 2: Select voucher series configuration.
Step 3: Select the Voucher Type as purchase return and voucher series go to voucher configuration configure as needed.

First you need to convert all voucher from that series to other, after that follow these steps:
Step 1 : CLick on administration
Step 2 : Then configuration
Step 3 : Then voucher series configuration
Step 4 : Receipt
Step 5 : Select series and click on delete series

If your voucher numbering gets mixed up due to some changes, you cannot restore the original voucher numbering; you have to restore your previous data backup before the changes, or you have to change the voucher numbers one by one by entering the voucher.

Reason why you are not able to paste invoice number in the given field
 1.Voucher numbering set automatic: If your voucher numbering is set automatic in that case you will not be able to copy paste invoice number in the invoice number field.

TO create multiple voucher series follow these steps:
 Step 1 : CLick on administration
 Step 2 : Then configuration
 Step 3 : Select voucher series configuration
 Step 4 : Select voucher type
 Step 5 : CLick on add new voucher series add and save

1. The issue could be that you forgot to save the changes after making them. Make sure to click on the save button to save the changes you made.
2. Maybe You don't have the user rights to change the Settlement entry configuration. please check

To set up a series for a specific category , follow the steps below:
Step 1: Go to administration 
Step 2: Now click on configuration then select voucher series configuration
Step 3: Select voucher type then click on add new
Step 4: mention series name and save

The mismatch of voucher numbering may happen if you did some changes in your voucher numbering from voucher series configuration so it is always recommended by BUSY to take backup of your latest data if you are doing some major changes in your data

If you want to enter shipping details along with billing details you can enable billing shipping option from voucher series configuration , and after entering the party name in voucher you will get billing shipping window in which you can enter your shipping details.

For use billing shipping detail please follow these steps:
1. Go in Administration then go in configuration 
2. Then go in voucher series configuration and select voucher type
3. Then select series and click on voucher configuration 
4. Enable separate billing shipping detail and save configuration