Frequently Asked Questions

Solutions to common issues related to ConfigurationsVoucher Series Configuration.

BUSY FAQ subcategory answers and support

Support

Step-by-step Answers

How can I enable voucher numbers to be shown in the payment and receipt vouchers?

To enable voucher number:
Step 1 : Click on administration
Step 2 : Configuration
Step 3 : VOucher series configuration
Step 4 : Select voucher type payment and receipt
Step 5 : Select voucher series
Step 6 : VOucher numbering enable it and save

Is there any way to apply the scheme at the end, while saving a voucher?

Yes, We can apply for the scheme at the end while saving the voucher.
Step 1: Administration>Configuration>Voucher series Configuration.
Step 2: Select Voucher Type & series then click on configuration option.
Step 3: Select Consolidate on’ Scheme to be considered at’ which shows at left bottom.

Should I keep only the main voucher series and delete the rest of them?

It depends on your business needs and preferences. If you only use the main voucher series and find the other series unnecessary, then you can delete them. However, if you use multiple voucher series for different purposes, then it is recommended to keep them.

Why am I unable to see the credit note number field in the software?

If have to enable number field for credit note:
Step 1 : CLick on administration
Step 2 : COnfiguration
Step 3 : Voucher series configuration
Step 4 : Select credit note
Step 5 : Select voucher series
Step 6 : Voucher numbering, enable it

Why is the add new series option appearing blank in BUSY Accounting Software?

It is possible that the add new series option is appearing blank in BUSY Accounting Software due to a software glitch or an issue with the user's account permissions. It is recommended to contact BUSY Accounting customer support for assistance in resolving the issue.

How do I handle purchases voucher number manually in BUSY Accounting Software?

To mention voucher number manually in purchase follow the steps below:
Step 1: Go to asministration then configuration
Step 2: Select voucher series configuration then select voucher type and series
Step 3: Now go to voucher number and change numbering type to manual then save

How to delete Voucher Series Groups?

To delete Voucher Series Groups follow the below steps:
Step 1: Administration>Configuration>Voucher series Configuration.
Step 2: Click on Voucher Series Group Management option.
Step 3: Select the voucher series from the dropdown which wants to delete it.
Step 4: Press Alt + M and then F8 Shortcut Key.

The voucher numbers are not making sense. Why is the number showing as - instead of in date order?

It is possible that the voucher numbering has been modified, causing the numbers to not appear in date order. If it's not showing in order, you have to check manually, or if not, you have to restore the data backup before the modification.

I need to add some additional fields in the sales invoice in BUSY. How can I do that?

To add Additional fields in the sales invoice, You can follow these steps : 
Step 1: Go to Administration menu and then click on Configuration.
Step 2: Then select Voucher series configuration and then mention optinal fields and save it successfully.

Why is the place of supply defaulting to my business location when generating GST invoices in BUSY?

The party's billing location will become the place of supply. If you are using the billing/shipping details option and specify the GST report basis as billing/shipping details, and if you mention a different state, then the place of supply will be that location.
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