Frequently Asked
Questions

Find Solutions to Common Issues Related to configurations - voucher series configuration

FAQs

Is the ESPF voucher series create for this transaction ?

To create a voucher series for transaction , please follow bellow steps :
Step 1: Go to administration menu and then Configuration.
Step 2: Select Voucher series configuartion menu
Step 3 : click on the voucher type andselect the add new button.

How do I access Voucher Series Configurations?

To access Voucher Series Configurations in BUSY, you need to follow these steps:
Step 1: Go to administration then Configurations menu
Step 2: Select voucher series configuration.
Step 3: Select the Voucher Type and then voucher series and go to voucher configuration.

How can I diagnose voucher configuration issues in BUSY on my own?

To diagnose voucher configuration issues in BUSY:
Step 1 : Click on administration
Step 2 : Configuration
Step 3 : Voucher series configuration
Step 4 : Select voucher type and voucher series
Step 5 : Voucher series configuration
Step 6 : Do changes as needed

Is it necessary to enter shipping address in billing and shipping window?

If you are using a billing and shipping option in BUSY it will ask you to specify the shipping address in the window that appear in voucher you can specify the address if required or leave it as blank.

How do I check my series voucher numbering?

To check your second series in BUSY, you need to follow these steps:
Step 1: Go to administration then configuration
Step 2: Select Voucher Series Configurations and select the required voucher type and series. Then, check the seriesvoucher numbering and configuration.

How to create voucher series?

To create voucher series in BUSY, please follow these steps :
Step 1 : Go to administration then configuration
Step 2 : Click on voucher series configuration select voucher type and click on add new, to create new voucher series.

How can I check if the discount has been applied successfully after enabling it?

After enabling the discount in BUSY, you can check if it has been applied successfully by opening the voucher entry window and checking the item-wise discount window. The discount amount and effective price will be displayed for each item.

What is the process for automatic vs manual voucher series creation in BUSY?

The process for automatic voucher series creation in BUSY involves setting up the voucher series configuration to automatically generate voucher numbers. On the other hand, manual voucher series creation in BUSY requires entering voucher numbers manually for each transaction.

I am not able to add transporter details while generating invoice in BUSY. What is the right way to enter transporter information?

for Enable Transport Details flow the Step 
Step :1 Login the Company
Step :2 Go to Administration Configuration Voucher Series Configuration Select the Voucher Series
Step :3 Click on Voucher Configuration Option then Enable Input Transport Details Ok

I am unable to find the Voucher Series Configurations in the software. Can you guide me on where to find it?

To find the Voucher Series Configurations in BUSY , you need to follow these steps :
Step 1 : Go to administration then go to Configurations
Step 2 : And look for the option of voucher series configuration.