Frequently Asked Questions

Solutions to common issues related to ConfigurationsVoucher Series Configuration.

BUSY FAQ subcategory answers and support

Support

Step-by-step Answers

I am unable to view the transport details window in BUSY. What can I check to resolve this?

to Enable Transport Details flow the Step 
Step :1 Login the Company
Step :2 Go to Administration Configuration Voucher Series Configuration Select the Voucher Series
Step :3 Click on Voucher Configuration Option then Enable Input Transport Details Ok

How do I show only the list price without the discount column in BUSY POS?

In BUSY advanced POS option, we cannot disable the discount column and show list price only. If the item wise discount feature is enable then both the list price and discount column will appear in POS data entry.

What is the GST report basis for billing and shipping is different for parties?

If you want to make a GST report as per the billing party select it As per party master,
If you want to make a GST report as per the shipping party select it as Billing and shipping details.

How can I remove a printout from the backend in BUSY?

To remove backend printout option:
Step 1 : CLick on administration
Step 2 : Configuration
Step 3 : Voucher series configuration
Step 4 : Select voucher type and voucher series
Step 5 : Voucher series configuration
Step 6 : Disable print voucher after saving

How frequently should I check and reconfigure voucher settings in BUSY?

There is no specific frequency mentioned in the documentation for checking and reconfiguring voucher settings in BUSY. It is recommended to regularly review and update voucher settings as needed based on any changes in business requirements or regulations.

Why can't I save voucher series changes in BUSY?

If you are not able to save series configuration , check the following steps:
Step 1: You have filled all details required do not leave any information blank
Step 2: Your user have right to make changes in series configuration

How to set Bulk voucher numbering for all vouchers?

To set Bulk voucher numbering for all vouchers follow the below steps:
Step 1: Administration>Configuration>Voucher series configuration.
Step 2: Click on Bulk Voucher numbering then select voucher type & mention it.
Note :- After backup we have to do this process.

How to change configuration settings for vouchers in BUSY?

We can Configure for Voucher from Voucher Series Configuration as per our requirement in BUSY.
Pls Follow the Below Steps :
Step 1: Administration
Step 2: Configuration
Step 3: Voucher Series Configuration
Step 4: Select required voucher type and Series
Step 5: Voucher Configuration

Where can I check the voucher series configuration?

You can check the voucher series configuration in BUSY, please follow below steps : 
Step 1: Go to Administrastion menu .
Step 2 : and the Configurationmenu
Step 3 : Within Configuration menu you can selectVoucher series configuration

Can I increase the character limit for the delivery challan number optional field in BUSY?

No, the character limit for the delivery challan number voucher optional field in BUSY cannot be increased. The maximum limit for the length or number of characters that can be entered for parameter values is 20 characters.
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