Frequently Asked Questions

The different fields available in dispatch details include name, address, state, pin code, dispatch from, dispatch date, transporter name, transporter ID, vehicle number, GRR number, and station, Mode of transaction , Distance , Transaction Type

Voucher option fields in BUSY are additional fields that can be added to a voucher to capture more information. To enable them, go to Administration, Configuration, Features and Options, and enable the desired option fields.

To configure the voucher format in BUSY, follow the below steps:
Step 1: Administration
Step 2: Configuration
Step 3: Voucher Series Configuration
Step 4: Choose the Voucher Series
Step 5: Click Voucher Configuration.
Step 6: Do the required configurations.
Step 7: Save

If you want to make a bill from the BUSY desktop application as well as the BUSY app, you need to create new voucher serise for mobile app and two voucher serise numbering is differnt 

The format of the voucher number can be Numeric or alphanumeric and can include letters. Voucher number should be maximum 16 digit or less. These are the guidelines for invoice numbering as per GST portal

During Auto voucher numbering option You get the prompt for renumbering voucher numbering after save the configuration so you have to click on No option for renumbering so that your number will not be disuturb.

If you want to change gst report basis in vocher go to admin - config - voucher series config - and in enable billing shipping details select Ask in voucher in GST Report basis field.

To fix your voucher number lenght, you can take help from our customer support by contact us on our 24X7 helpline number: 8282828282 or 011 40964096. You can also email us your query at support@busy.in.

To fix the error of a voucher number being too long, you need to shorten the voucher number to 16 characters or less. The maximum limit for voucher numbers in BUSY is 16 characters.

For add a new series please follow these steps:
1. Go in Administration then configuration 
2. Then Go in voucher series configuration and select voucher type 
3. Click on Add new and mention series name