Frequently Asked Questions

Yes, there are some restrictions on the length of voucher number, that cannot be more than 16 characters as per E-invoice portal and no any special characters should be used.

It is not recommended to add purchase bills to the company with incorrect voucher numbering in BUSY. It is important to maintain accurate voucher numbering for proper record-keeping and accounting.

To avoid the errors with copy-pasting or auto-fill for shipping address in BUSY, ensure that you have mentioned correct shipping address in party master then it will pickup automatically.

The number of digits that can be entered in the delivery challan number voucher optional field in BUSY is not specified you can mention as per requirement in voucher.

To save the bill after modifying the voucher series configuration in BUSY, you need to click on the Save button in voucher or Press F2 key to save voucher.

To add multiple email IDs for automatic e-mail generation in BUSY, you can separate the email IDs using a semicolon (;) when specifying them in the email configuration settings.

To Find a voucher series configuration option in BUSY follow below steps:
Step 1: Go to administration menu then select configuration option.
Step 2: Under configuration select voucher series configuration option.

You should put the billing and shipping details in the window that opens after entering the party name in the billing shipping window while creating voucher in BUSY.

If you change from auto to manual numbering for vouchers in BUSY, you will have the ability to enter voucher numbers manually instead of having them generated automatically.

The software may not be asking for item description after saving because it may not be enabled in the voucher configuration or the user may have disabled it.