Frequently Asked Questions

Solutions to common issues related to ConfigurationsVoucher Series Configuration.

BUSY FAQ subcategory answers and support

Support

Step-by-step Answers

Are there any restrictions on the length or formats of voucher numbers I can Entered in BUSY?

Yes, there are some restrictions on the length of voucher number, that cannot be more than 16 characters as per E-invoice portal and no any special characters should be used.

7. Can I add purchase bills to the company with incorrect voucher numbering?

It is not recommended to add purchase bills to the company with incorrect voucher numbering in BUSY. It is important to maintain accurate voucher numbering for proper record-keeping and accounting.

What is the Issues with copy-pasting or auto-fill for shipping address in BUSY. How to avoid errors?

To avoid the errors with copy-pasting or auto-fill for shipping address in BUSY, ensure that you have mentioned correct shipping address in party master then it will pickup automatically.

How many digits can be entered in the delivery challan number voucher optional field in BUSY?

The number of digits that can be entered in the delivery challan number voucher optional field in BUSY is not specified you can mention as per requirement in voucher.

What is the process to save the bill again after modifying the voucher series configuration?

To save the bill after modifying the voucher series configuration in BUSY, you need to click on the Save button in voucher or Press F2 key to save voucher.

How do I add multiple email IDs for automatic e-mail generation?

To add multiple email IDs for automatic e-mail generation in BUSY, you can separate the email IDs using a semicolon (;) when specifying them in the email configuration settings.

How to find a voucher series configuration option in BUSY?

To Find a voucher series configuration option in BUSY follow below steps:
Step 1: Go to administration menu then select configuration option.
Step 2: Under configuration select voucher series configuration option.

How to stop the vehicle number from automatically populating in the transport ID field in Anydex?

You cannot stop the vehicle number from automatically populating in the Input Transport Details options, but it can be skip if GSTIN mention for Transporter separately in BUSY.

Will modifying the price and discount for an item affect past entries made for that item?

No, modifying the price and discount for an item will not affect past entries made for that item in BUSY until you run any process from house keeping.

What is the purpose of the port code field on an export invoice in BUSY?

The purpose of the port code field on an export invoice in BUSY is to provide information about the port of shipment or destination for the exported goods.
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