Frequently Asked Questions

Solutions to common issues related to ConfigurationsVoucher Series Configuration.

BUSY FAQ subcategory answers and support

Support

Step-by-step Answers

How many lines are required for the item wise description option in BUSY Accounting Software?

In BUSY Accounting software, you can enter the number of lines in the item wise description as required, but the maximum number of lines allowed is 20.

What causes accounting voucher numbers to reset or repeat? How do I fix this?

Accounting voucher number repeat because the voucher numbering set as manually. To fix this set the voucher numbering as automatic it will create voucher number as unique.

Why is the numbering for my invoice changing automatically from the main series?

In BUSY, the numbering for invoices can change automatically from the main series if user has run the re numbering process as yes while configure voucher numbering.

How can I prevent the need for frequent voucher reconfiguration in BUSY?

To set configuration of BUSY:
Step 1 : Click on administration
Step 2 : COnfiguration
Step 3 : VOucher series configuration
Step 4 :Selectvoucher type and series
Step 5 : Set configuration

How can I resolve issues with voucher series in BUSY?

To set configuration of BUSY:
Step 1 : Click on administration
Step 2 : COnfiguration
Step 3 : VOucher series configuration
Step 4 :Selectvoucher type and series
Step 5 : Set configuration

reviewing the tagging and grouping of your vouchers, are you able to see the series that you were not able to tag before?

Yes, BUSY is able to see the series of vouchers that were not tagged before during the process of reviewing the tagging and grouping of vouchers.

What is the process for generating invoice numbers in BUSY? Should I use auto-generate or manual voucher numbers?

BUSY provides two option to generate invoice number either automatica or manual.
We advise to use automatic voucher numbering to avoide blank or duplicate invoice numbers.

I made sales vouchers in BUSY but e-invoice is not getting generated. What could be the reason?

If you have created sales invoice and unable to generate E-invoice, in this case you need to enable generate e-invoice after saving from Voucher series Configuration.

The voucher series seems to be automatically set to MTR, how can I change the default series?

The voucher series cannot be set default as per required. Further in BUSY, main series showing as default series at the time of voucher creation process.

What are the character or number limits for invoice numbers and customer IDs in BUSY?

The character limit for voucher numbers in BUSY is 26 characters. There is no specific information provided about the character or number limits for customer IDs.
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