Frequently Asked Questions

If you notice duplicate invoice codes in the system, you should take the following steps:
1. Identify the duplicate invoice codes or number and change it after taking backup.

Main series are already default created series for all voucher type when you create company. So no need to configure main series for sales as it already shown 

You should put the billing and shipping details in the window that opens after entering the party name in the billing shipping window while creating voucher in BUSY.

If you change from auto to manual numbering for vouchers in BUSY, you will have the ability to enter voucher numbers manually instead of having them generated automatically.

The software may not be asking for item description after saving because it may not be enabled in the voucher configuration or the user may have disabled it.

In Voucher Configuration if Enable E Invoice Option then after Click on Save Every time Come 
E Invoice Print option we have no option to Disiable It

If you apply discount in sale voucher and amount showing incorrect you may check following things:
1: Check discount structure from administration - configuration - voucher series configuration.

Yes, if you put the item description in the master, it will automatically pick up while creating an invoice in BUSY. if item wise description is enabled.

Step :1 Login the Company 
Step:2 Administration Configuration Voucher Series Configuration Select the Serise 
Step:3 Enable Option Generate E Invoice After Saving Click on Save or (F2)

If the material is being shipped to another location, the GST claim should be made based on the place of supply from the shipping details in BUSY.