Frequently Asked
Questions
Find Solutions to Common Issues Related to configurations - voucher series configuration
How to stop the vehicle number from automatically populating in the transport ID field in Anydex?
You cannot stop the vehicle number from automatically populating in the Input Transport Details options, but it can be skip if GSTIN mention for Transporter separately in BUSY.
Will modifying the price and discount for an item affect past entries made for that item?
No, modifying the price and discount for an item will not affect past entries made for that item in BUSY until you run any process from house keeping.
What is the purpose of the port code field on an export invoice in BUSY?
The purpose of the port code field on an export invoice in BUSY is to provide information about the port of shipment or destination for the exported goods.
What steps should I take if I notice duplicate invoice codes in the system?
If you notice duplicate invoice codes in the system, you should take the following steps:
1. Identify the duplicate invoice codes or number and change it after taking backup.
How do I configure the main series for sales in the BUSY software?
Main series are already default created series for all voucher type when you create company. So no need to configure main series for sales as it already shown
The print e-invoice prompt keeps appearing even though I have enabled e-invoice generation. Why does this happen and how can I stop it?
In Voucher Configuration if Enable E Invoice Option then after Click on Save Every time Come
E Invoice Print option we have no option to Disiable It
The discount amount is calculating incorrectly on a voucher in BUSY. What should I check to fix the discount calculation?
If you apply discount in sale voucher and amount showing incorrect you may check following things:
1: Check discount structure from administration - configuration - voucher series configuration.
If I put the item description in the master, will it automatically pick up while creating an invoice?
Yes, if you put the item description in the master, it will automatically pick up while creating an invoice in BUSY. if item wise description is enabled.
I am unable to find the e-Environment voucher option in BUSY. Where can I locate this option?
Step :1 Login the Company
Step:2 Administration Configuration Voucher Series Configuration Select the Serise
Step:3 Enable Option Generate E Invoice After Saving Click on Save or (F2)
How should the GST claim be made when material is being shipped to another location?
If the material is being shipped to another location, the GST claim should be made based on the place of supply from the shipping details in BUSY.