Frequently Asked Questions

To print marksheet related data in vouchers can use the voucher optional field feature. Further related to sql query contact to authorized channel partner.

This error occurs when voucher number exceeds 16 digits. To fix this error take latest backup of the company and then correct voucher number.

The format of the voucher number can be Numeric or alphanumeric and can include letters. Voucher number should be maximum 16 digit or less.

If your voucher number is going above 16 digits then might be you are using more prefix, suffix and padding characters in voucher numbering.

In BUSY, the voucher configuration can be found follow below steps.
Step 1. Go to Administration option 
Step 2. Select Configuration
Step 3. Select Voucher Configuration

You can verify if the padding character in the voucher numbering is displaying correctly by previewing the document after implementing changes in BUSY.

If you accidentally set the renumbering option to yes in BUSY, you can restore the backup of your data to undo the changes.

Yes, in BUSY, you can scan items or enter them quickly during fast billing in POS format by scanning the barcode on items.

Yes you can use the standard and POS format both in your company but you need maintain the two voucher series for it

No, the portal cannot be updated to accept longer voucher numbers. The maximum limit for voucher numbers on the portal is 16 characters.