Frequently Asked
Questions
Find Solutions to Common Issues Related to configurations - voucher series configuration
Unable to add expense after tax (CGST \ SGST \ IGST) at the time of POS billing.
Reason : It might be possible, you have not enabled bill sundry from voucher series configuration and in majority of cases, the extra amount \ expense will not be charged in the retail counter.
To add expense after tax (CGST \ SGST \ IGST) at the time of POS billing follow the below steps:
Step 1: Go to Administration ⇒ Configuration ⇒ Voucher Series Configuration.
Step 2: Select your required voucher type & series and click on Voucher Configuration.
Step 3 : Click on Configure advance POS option tab.
Step 4 : Check the box of required number of bill sundry with relevant name.
What is the process to enable invoice document printing in BUSY?
For enable invoice document printing in BUSY after saving invoice it ask for printing please follow below mention steps:-
Step 1:- Administration Tab
Step 2:- Configration
Step 3:- Voucher Series Configration
Step 4:- Sales, select series then go to Voucher Configration option
Step 5:- Enable Print sale invoice after saving option
After enable this option it ask for printing after saving.
For enable some option in standard invoice doument printing please follow belo mention steps:-
Step 1:- Administration Tab
Step 2:- Configration
Step 3:- Invoice Doument/Printing
Step 4:- Standard select invoice type and enable options
How can i configure item wise markup feature in BUSY?
To configure the item wise markup feature, follow these steps:
Step 1: Go to administration section then click on configuration menu
Step 2: Choose features and option then select the inventory tab
Step 3: Select simple markup or compound mark in item wise markup type field then save the configuration.
Step 4: Go to administration menu and select configuration option.
Step 5: Choose the voucher series configuration option and select the required voucher type with its series.
Step 6: Now, click on voucher configuration button and in next window of voucher configuration mention Y on item wise markup option and then click on save button.
How do I set up automatic numbering for vouchers?
To set up automatic numbering for vouchers, you can follow these steps:
Step 1: Go to Administration and click on configuration.
Step 2: Choose the Voucher Series Configuration option and select the voucher type of which you want to configure the bill number format, such as sale, purchase, etc.
Step 3: Then, select the voucher series and click on Voucher Numbering.
Step 4: Choose the Numbering Type as Automatic.
Step 5: After selecting Automatic set the prefix, suffix, and Starting No. as per your needs and click on OK to save the settings.
Note: Take backup of your data before making any changes.
Can I change the voucher numbering of delivery challan in BUSY?
Yes, you cam change the voucher numbering of delivery challan in BUSY.
Please follow the below steps to change voucher numbering :
1: Go to Administration menu
2: Configuration then click on voucher series configuration
3: Press enter on mat. issue to party(Delivary challan) and then select the series
4: Click on voucher numbering tab
5: Here you can change starting number of a voucher , can suffix and prefix etc. and save it and if you want change exiting voucher then click on yes of renumber voucher window if not then click on no.
Make sure you have a latest backup of data.
How do I add round-off in BUSY invoices?
To add round off in invoices, you can enter round off in bill sundry of the invoice and auto round off option available in BUSY, follow these steps for configure auto round off:
Step 1: Go to Administration and then click on configuration.
Step 2: Click on Voucher series configuration and then select the required voucher.
Step 3: Choose series and click on voucher configuration.
Step 4: Enable Auto Round of final Amount option by specify Y and then click on configure.
Step 5: select the mode of round off and then specify the bill sundry for Upper and lower round off mode.
How can i configure voucher numbering format?
To configure vocuher numbering, follow below steps:
Step 1: Go to the Administration menu, click configuration
Step 2: Select voucher series configuration and voucher type in which you want to edit vocuher numbering format
Step 3: Select the desire series and click on voucher numbering button in right side
Step 4: Select voucher numbering type as Manual or Automatic or not required
Step 5: Set other configuration for renumbering frequency, Embed year, separator, starting numbering etc.
Step 6: Click on Ok button to save configuration
Step 7: You will be prompted an option for renumbering of previous vouchers. specify "yes" or "no" as per requirement
Can I renumber invoices in BUSY if I made a mistake with the numbering sequence
When voucher numbering is Manual then can renumber it in the voucher.
Pls Follow the Below Steps :
Step 1: Transaction
Step 2: Select the required Voucher Type
Step 3: Modify
When Voucher Numbering is Automatic then Set it Manual, Correct the Voucher Number and again set it Automatic with renumber No Option.
Pls Follow the Below Steps :
Step 1: Administration
Step 2: Configuration
Step 3: Voucher Series Configuration
Step 4: Select the required Voucher type
Step 5: Voucher Numbering
Step 6: Numbering Type - Manual and save it
Step 7: Correct the voucher number then again set it automatic and renumber No
Note : Do this Process after Data Backup
Facing issues with settlement details not showing in the ledger, what should you do?
If settlement details are not showing in the account ledger, you need to check these steps:
Step 1: Open your company then go to Administration menu.
Step 2: Select Configuration and click on Voucher Series Configuration.
Step 3: Select the voucher type such as Sales, Purchase, etc then select the Voucher Series.
Step 4: Click on Voucher Configuration and click on Configure button next to the Enable Settlement Details feature.
Step 5: Set Y on the option Post Settlement Data along with Party Data then save.
Step 6: Now, resave the existing vouchers and they will reflect in the ledger along with settlement details.
Why am I unable to see the tax percentage options when creating purchase/sales invoices?
To check the tax pecentage for a particular invoice in BUSY, you can follow these steps:
Step 1: Modify the specific invoice for which you want to check the tax breakup.
Step 2: view the invoice details, including the items or services sold, quantities, prices, and the total invoice amount.
Sep 3: Look for a section on the invoice that displays the tax details or tax summary bottom of the invoice
Step 4 : Double-check that the software has accurately calculated the taxes based on the tax rates and taxable values
Step 5: Save the invoice.