Frequently Asked
Questions
Find Solutions to Common Issues Related to configurations - voucher series configuration
What could be the reason if items are not showing in the dropdown, while entering a transaction.
Reason:- In voucher series configuration, we have an option for items by using which we can filter item dropdown according to our need.
If items are not showing in the dropdown, while entering a transaction follow the below steps:
Step 1: Go to Administration ⇒ Configuration ⇒ Voucher Series Configuration.
Step 2: Select your required voucher type and its series.
Step 3: Click on the configuration button.
Step 4: Check option filter value for item dropdown.
Step:5 There must be an item group name mentioned. Check that should be mentioned as it is, the name we created in BUSY.
How do I apply discounts to individual items on a bill instead of the total bill amount?
To apply the discount to individual items on a bill instead od total bil amount, you need to configure for item wise discount option in BUSY by follow below steps:
Step 1: Go to administration menu and select configuration option.
Step 2: Choose the voucher series configuration option and select the required voucher type with its series.
Step 3: Now, click on voucher configuration button and in next window of voucher configuration mention Y on item wise discount option and then click on save button. Afterward, while create the voucher, you can apply discount at item level.
Why can't I generate GST invoice series automatically in BUSY? Do I need to create it manually?
If you want to generate GST invoice series automatically in BUSY then please follow the given steps
Step 1: Go to the administration
Step 2: Then configuration
Step 3: Then feature option
Step 4: Then GST VAT
Step 5: Then click on create default gst master
Step 6: During this process it will ask for create GST separate voucher series press yes button
If still having same issue then you can contact us on our centerlized 24*7 helpline
number i.e. 8282828282 or 011-40964096.
You can also share your query on support@busy.in
How can I enter items using barcode aliases instead of full item names in BUSY?
To pick the item name by scanning item barcode that specify in item alias in BUSY, you need to connfigure for advanced POS configuration by follow these steps:
Step 1: Go to administration section then click on configuration.
Step 2: Choose voucher series configuration and select the required voucher type.
Step 3: After select the voucher type, select series for it and then click on voucher configuration option.
Step 4: Specify Y to enable advanced POS data entry then click configure advance POS option.
Step 5: Afterward, Enable for pick item master from barcode and save the POS configuration.
Is it possible to switch to manual voucher numbering in BUSY software ?
Yes, it is possible to switch to manual voucher numbering billing in BUSY software
To change your voucher numbering to manual follow these steps:
Step 1: Go to administration menu
Step 2: Then click on configuration option
Step 3: Then click on voucher series configuration button
Step 4: Then select the invoice such as sale and purchase etc then press enter
Step 5: Then select the series and click on voucher numbering option and set the numbering type manual and save it
Note: Please ensure that you have a latest backup of your data before following above mentioned steps
How to properly enter shipping address details for a bill-to-ship-to invoice in BUSY?
For Bill to ship to address in BUSY you need to follow these steps:
Step 1: Go to Administration menu.
Step 2: Click on Configguration.
Step 3: Select voucher series configuration then click on sales series and go to Vocuher configuration.
Step 4: Enable Seprate Billing/Shipping details.
Step 5: While Creating Vocuher after specify party billing shipping window will appear you need to Click on Billing Shipping Details and mention ship to details.
Step 6: In Transport window select transaction type as bill to ship to then proceed.
Why am I unable to enable the build to ship feature for generating e-invoices?
If you wants to enbale bill to ship to option in BUSY Accounitng Software you can follow these steps:
Step 1:Go to Administration menu,
Step 2:Select configuration,
Step 3:Select Voucher series configuration
Step 4:click sales then select series tehn click voucher configuration,
Step 5:There is a option is Enable Separate Billing shipping Detail,specify Y To enable it,save this window.
Step 6:After that when you will enter an invoice from BUSY software,you can see in voucher after enter a party billing shipping window will appear, here you can enter a Shipping details of party.
What is the feature of settlement details and how can it be used?
Specify 'Y' in this data field if you want to specify settlement details with the voucher. To set settlement feature in BUSY, you need to follow these steps :
Step 1 : Go to Administration then Configuration
Step 2 : Click on voucher series configuration and select voucher type and voucher series
Step 3 : Go to voucher configuration and enable Settlement Details, and specify the settlement mode and account.
Step 4 : During voucher entry, the Settlement window will pop up after saving the voucher. Settlement Details option can be used for Standard and POS.
Why am I unable to view the voucher series group-wise report in BUSY?
To view the voucher series group-wise report in BUSY here are the steps you can follow:
Step 1: Make sure that you are logged in to the company from the Admin User.
Step 2: To enable the voucher series group option, go to the Administration menu, then select the Sub-menu Configuration and click on Voucher Series Configuration. Select the voucher series group then from there, you can create a voucher series group and tag specific series in a particular voucher series group. Once you do this, you will be able to view the report accordingly.
How can i configure voucher numbering automatically in BUSY?
To configure the voucher numbering automatically in BUSY, follow the below steps:
To allow duplicate voucher numbering in purchase voucher, you can follow these steps:
Step 1: Go to administration section then click on configuration tab.
Step 2: Choose voucher series configuration then select purchase voucher and tick on main or any other required series.
Step 3: Now, Click on voucher numbering tb which appear in right side of screen then select automatic in numbering type.
Step 4: Now, update the prefix and suffice along with starting number then save the configuration and select No for renumbering warning.