Frequently Asked
Questions

Find Solutions to Common Issues Related to configurations - voucher series configuration

FAQs

How to charge more than one discount on item level, while POS data Entry?

To charge more than one discount on item level, while POS data Entry follow the below steps:
Step 1: Administration>Configuration>Features & Options>Inventory>Select Compound discount option.
Step 2: Create a discount structure with the same or different nature. ( Administration>masters>misc. masters)
Step 3: Administration>configuration>Voucher series configuration.
Step 4: Select voucher type & series then click on configuration option.
Step 5: Enable the option item wise discount & select it discount structure.
Step 6: During POS Entry mention it with ‘+’ sign in the discount column. E.g. (10+10)

Why is the auto round off feature not working when I make an entry?

The auto round off feature is not working because it is not enabled in the voucher configuration. If you want to enable it follow these steps:
Step 1: Go to administration menu then select configuration sub menu.
Step 2: Select voucher series configuration then select the voucher type such as sales, purchase, etc as required.
Step 3: Choose then voucher series then click on voucher configuration tab.
Step 4: Here, on right side set Y on auto round off final amount option then save.

Can i apply absolute discount at item level in purchase voucher in BUSY?

To apply absolute discount at item level in purchase voucher in BUSY, you need to set discount structure accordingly by follow these steps:
Step 1: Go to administration section then click on configuration option.
Step 2: Choose voucher series configuration then select the purchase voucher type.
Step 3: Select the series of voucher then click on voucher configuration tab which appear in right side for screen.
Step 4: Set y to enable item wise discount and mention the absolute discount structure then save it.

How can I apply discounts and configure tax rates for invoices in BUSY?

Discount we can apply at Item Level and Voucher Level. For Voucher Level , Apply Discount Bill Sundry.
Follow Below Steps for Item Level :
Click On
Step 1: Administration
Step 2: Configuration
Step 3: Voucher Series Configuration
Step 4: Select Voucher Type & Series
Step 5: Enable the Item wise Discount option
Step 6: Select Discount Type
Step 7: During Voucher Entry, Discount window will popup in each item.
For Tax Rate :
Click On
Step 1: Administration
Step 2: Masters
Step 3: Item
Step 4: Modify
Step 5: Select Tax Category.

Why am i unable to specify the Bill sundry in POS sales billing?

If you are unable to specify the bill sundry in pos sales billing then follow the below steps:
Step 1: Go to administration section then click on configuration and choose voucher series configuration tab.
Step 2: Choose sales voucher type then select series and click on voucher configuration option display at right side of screen.
Step 3: Now. Click on configure advanced pos option then Tick on bill sundries in bill sundry configuration tab.
Step 4: After made configuration, save the pos window.

Why is there no option for adding an invoice number in POS?

If in the POS billing not showing the option to enter voucher number, then might be the voucher numbering is disable for that series. To enable it follow the below steps:
Step 1: Go to administration menu then click on configuration.
Step 2: Select voucher series configuration and select voucher type then choose the voucher series.
Step 3: Click on voucher numbering button and if is set as not required then you can set either manual or automatic based on your requirements.

How do I claim GST output on a different party than the one mentioned in the invoice in BUSY?

For claim Gst output you have to use billing shipping feature. 
For use billing shipping please follow these steps:
1. Go in administration
2. Then go in configuration
3. Then Go in voucher series configuration
4. Then select voucher type and select series
5. Then go in voucher configuration
6. Then enable seprate billing shipping feature
when you pass voucher in billing shipping window in gst report basis select billing/shipping detail.

I am unable to generate invoice when state changed in shipping address.what is the solution for it ?

If you are unable to generate invoice when state changed in shipping address, Follow these guidelines to resolve it : 
1: In billing/shipping details window, then select GST report basis either As it is or billing/shipping details.
2: Select As per party master, when Billing will be on the party master address and Shipping address will be mention on shipping address option.
3: Select Billing/shipping details, when billing and shipping both will be on the same address.

How do I update the voucher number to show the full year, not just the last two digits?

In BUSY, you can update the full year date format by follow these steps:
Step 1: Take the latest backup of your data.
Step 2: Go to administration section then click on configuration menu
Step 3: Choose the voucher series configuration then select the required voucher type with its series.
Step 4: Click on voucher numbering tab appear in right side of screen then select the full year format in embedding format field and save the configuration with specify No in renumbering window.

What is the process to change the discount sturcture for item wise discount calculation in sales voucher?

To change the discount structure for item wise discount calculation in sales voucher, follow these steps:
Step 1: Go to administration section then click on configuration section.
Step 2: Choose voucher series configuration then select sales invoice and click on main or other series if have.
Step 3: Now, Select the required discount structure in item wise discount field or you can also create by press f3 shortcut key at item wise discount grid.
Step 4: After update the structure, save the configuration.