Frequently Asked Questions

Solutions to common issues related to ConfigurationsVoucher Series Configuration.

BUSY FAQ subcategory answers and support

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Step-by-step Answers

How do i enable Input Transport detail in BUSY?

To enable Transport detail window in invoice :
Step 1: Go to Administration menu
Step 2: Click on Configuration
Step 3: Then click on Voucher series configuration
Step 4: Then select voucher and series and click on voucher configuration option
Step 5: Then Enable Input Transport detail option as Y
Step 6: Then click on save button to save the changes

The voucher number printing with spaces when I do not want spaces in the voucher number. How can I configure the voucher number to print without spaces?

To Configure voucher number without spaces to print you need 
to follow the steps
Step1 Go to administration menu and click on configuration
Step2 Click on Voucher series configuration
Step3 Select sales voucher and its series
Step4 click on voucher Numbering
Step5 Select numbering type automatic renumbering frequency yearly
year and voucher number separator if required add prefix or suffix
put the starting number and save

The BCN (barcode?) page keeps generating after I enter the quantity. Why does this happen and how can I avoid it?

If you want to disable the BCN-generating option, see the following step:
Step 1 Go to Administration and click on the Configuration Menu.
Step 2 Click on the feature option, then click on the inventory tab.
Step 3 Click on Parameterized Details, then click on the Configuration Tab.
Step 4 Parameterized Stock Details Option untick option Generate Barcode No.
Step 5 Click on OK to save the configuration.

The voucher number format in BUSY has an incorrect prefix starting with . How can I change the voucher number format?

To change the invoice numbering series or make a custom series
Step 1: Go to Administration.
Step 2: Go to Configuration.
Step 3: Then go to Voucher Series Configuration.
Step 4: Select voucher type and select series name.
Step 5: Then press ALT+N and configure voucher numbering or sequence.
Step 6: Configure the Numbering from here.
Note: Make sure to take backup of the data before proceeding for any changes.

Why does the transport details window keep reappearing automatically when I generate an invoice? How can I stop this?

If You Want To Stop transport details window in the of generating an invoice in BUSY Follow these steps:
1.Go to the Administration Select Configuration Then click on Voucher Series Configuration.
2.Then Select The Voucher Type & Click on the Series Then Click on Voucher Configuration.
3.Then Press N Input Transport Details & save the Page.
4.After Desable this transport window not appear.

How do I add fields or make changes to what prints on my receipts and invoices?

For additional  options filed in the transaction, see the following step to configure
Step 1 Go to Administration. Click on Configuration.
Step 2 Select Voucher Series Configuration
Step 3 Select the transaction type for which you added a new field.
Step 4 Select No of Optional Fled how many filed you add
Step 5 Type the field name and type
Step 6 Click on Save to save the configuration.

How can I change the invoice numbering series or make a custom series in BUSY?

To change the invoice numbering of the series or make a custom series then refer to the steps below:
Step 1: Go to Administration.
Step 2: Go to Configuration.
Step 3: Then go to Voucher Series Configuration.
Step 4: Select voucher type and select series name.
Step 5: Then press ALT+N or Click on Voucher Numbering tab and configure voucher numbering or sequence accordingly.

I am unable to see the voucher numbering option, how can I enable it?

To find re numbering, you need to follow these steps :
Step 1 : Go to administration then configuration
Step 2 : Click on voucher series configuration then select voucher type and voucher series
Step 3 : Now go to voucher numbering and set type as automatic while save it ask re numbering click on yes and save button.
Make sure to take backup before this process.

Can you guide me on how to perform renumbering as per my requirement?

To perform re numbering, you need to follow these steps :
Step 1 : Go to administration then configuration
Step 2 : Click on voucher series configuration then select voucher type and voucher series
Step 3 : Now go to voucher numbering and set type as automatic while save it ask re numbering click on yes and save button.
Make sure to take backup before this process.

Where can I find the option for rounding off in Bill Sundry Upper?

To turn on the auto round off final amount option in voucher configuration, you need to follow these steps :
Step 1 : Go to administration then configuration click on voucher series configuration
Step 2 : Select voucher type and voucher series go to voucher series configuration
Step 3 : Enable Auto round off final amount with lower and upper configure and click on save button.
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