Frequently Asked Questions

Solutions to common issues related to ConfigurationsVoucher Series Configuration.

BUSY FAQ subcategory answers and support

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Step-by-step Answers

How do I enable the point of sale feature in my purchase voucher?

To configure the advanced POS option in purchase, follow these steps:
Step 1: Go to administration menu and select configuration option.
Step 2: Choose the voucher series configuration option and select the purchase voucher type with its series.
Step 3: Now, Click on voucher configuration then enable advanced POS data entry and click on configure advanced pos option.
Step 4: After made pos configuration, save the feature.

What should i do if unable to generate e-way bill automatically ?

To generate e-way bill automatically in BUSY :
Step 1: Go to Administration menu
Step 2: Click on configuration
Step 3: Then click on voucher series configuration
Step 4: Then select voucher and series
Step 5: Then click on voucher configuration box
Step 6: Then enable generate e-way bill after saving as Y
Step 7: Then click on save button to save the changes

How do I enter shipping details while making a voucher in BUSY?

To enter shipping details while making a voucher in BUSY,you need to follow these steps:
Step 1: Go to administration then configurations
Step 2: Select voucher series configurations, select the required voucher type and series
Step 3: Go to voucher configuration and enable the Billing Shipping details, and during voucher entry, after the party master, the Billing Shipping window will pop up for entering the details.

Can I change the voucher number for the retail billing?

Yes, you can change the voucher number for retail billing in BUSY, you need to follow these steps:
Step 1 : Click on administration
Step 2 : Then configuration then voucher series configuration
Step 3 : Select voucher type as sales and select voucher series
Step 4 : Go to voucher numbering
Step 5 : Set voucher numbering as automatic save
NOTE : Take backup before doing the process

I'm confused about the voucher configuration options can you explain?

Voucher Configuration is about settings and feature for particular voucher type with their seires while you go to the administration option and click on configuration option then you get the Voucher series configuration option in this option you can confugure you voucher type for series and by click on Voucher configuration you can enable any option as per your requirement during voucher entry.

How do I enable the transportation window option in BUSY?

To enable Transportation window in invoice :
Step 1: Go to Administration menu
Step 2: Click on Configuration
Step 3: Then click on Voucher series configuration
Step 4: Then select voucher and series and click on voucher configuration option
Step 5: Then Enable Input Transport detail option as Y
Step 6: Then click on save button to save the changes

How to apply percentage discount in BUSY?

We can apply discount At Item Level & At Voucher Level.
For Item Level :
Step 1:- Administration
Step 2:- Configuration
Step 3:- Voucher Series Configuration
Step 4:- Select Voucher Type & Series
Step 5:- Voucher Configuration
Step 6:- Enable the Item Wise Discount and Select Percentage Basis.
Step 7:- During Voucher Entry, Discount window will popup for each Item.
For Voucher Level : We can apply the Discount Percentage Bill sundry.

How to apply discounts on BUSY invoices?

We can apply discount At Item Level & At Voucher Level during Sales Quotation Voucher Entry.
For Item Level :
Step 1:- Administration
Step 2:- Configuration
Step 3:- Voucher Series Configuration
Step 4:- Select Voucher Type & Series
Step 5:- Voucher Configuration
Step 6:- Enable the Item Wise Discount
Step 7:- During Voucher Entry, Discount window will popup for each Item.
For Voucher Level :- Apply the Discount bill sundry in voucher.

How to remove settlemt option?

To remove settlement option in BUSY, you need to follow these steps :
Step 1: Take backup of your company from company menu in backup data option
Step 2 : Go to Administration then Configurations
Step 3 : Click on voucher series configuration and select voucher type and voucher series
Step 4 : Go to voucher configuration and disable the settlement option and click on save buttton.

How can i fix the issue if bank instruments details are not showing in receipt voucher even though enabled from the account tab?

If bank instruments details are not showing in receipt voucher even though enabled from the account tab, then you need to follow these steps:
Step 1: Go to administration menu then select configuration sub menu.
Step 2: Select voucher series configuration then select the receipt voucher and choose series as main or etc.
Step 3: Set Y on maintain bank instrument details option then save.
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