Frequently Asked Questions

Automatic SMS and email notifications triggered on saving invoice voucher. 
 1.Resolution Steps:Navigate to Configuration:Go to Administration and select Configuration. 
 2.Access Voucher Series Configuration:Within Configuration, go to Voucher Series Configuration. 
 3.Choose Sales Voucher Series:Select the sales voucher and choose the required series. 
 4.Voucher Configuration:Go to Voucher Configuration. 
 5.Disable Notifications:Uncheck the option Send SMS and email After Saving.

If the settlement details screen is not showing in the voucher after making a sale, you can enable the settlement details option as per the below steps. 
Step 1: Administration 
Step 2: Configuration
Step 3: Voucher series configuration
Step 4: Select the series, then "Enable Settlement Details."
Step 5: Configure the required settlement modes and account heads.
Step 6: Change the settlement mode captions if required.

you can follow these steps in BUSY:
 Step 1: Access the invoice you wish to modify in the software.
 Step 2: Look for an Edit option .
 Step 3: locate the settlement or payment details Step 4: Change the settlement option from Cash Settlement to the appropriate party .
 Step 5: Save the changes Step 6: This will impact on account balance

Automatic SMS and email notifications triggered on saving invoice voucher. 
 1.Resolution Steps:Navigate to Configuration:Go to Administration and select Configuration. 
 2.Access Voucher Series Configuration:Within Configuration, go to Voucher Series Configuration. 
 3.Choose Sales Voucher Series:Select the sales voucher and choose the required series. 
 4.Voucher Configuration:Go to Voucher Configuration. 
 5.Disable Notifications:Uncheck the option Send SMS and email After Saving.

To change the voucher number,please follow the below steps:
Step 1: Go to Administration
Step 2: Go to Configuration and select voucher series configuration 
Step 3: Select voucher where you want to change voucher numbering manual and select series
Step 4: Go to Voucher Numbering and set Numbering Type as manual and Save
Step 5: Now go to the Invoice which you want to modify change 

If you want to create a Credit Note in a Different Series, follow these steps:
 Step 1: Go to Administration, select Configuration, and click on Voucher Series Configuration.
 Step 2: Select the Voucher Type as Sales Return(Cr.Note)/Cr.Note(w/o Items).
 Step 3: Then Click on add New and Create Your Series. 
 Step 4: Then enter the Cr.Note voucher in the series You Created.

If item-wise discount feature not working even though I have enabled it in the configurationin BUSY, you should check 
Step 1: If you have the necessary permissions or access rights to configure voucher series configuration feature.
Step 2: If you have the necessary permissions, ensure that you are trying to access on the same voucher type in which item wise discount is enabled.

For change invoice number please follow these steps: 
 1. Go in administration 
 2. Then go in configuration 
 3. Then go in voucher series configuration 
 4. Select voucher type and select series 
 5. Then go in voucher numbering 
 6. Then mention alphabet in prefix like BST 
 7. Then click on ok and renumber all voucher no

If you having difficulty in manually starting the numbering sequence in BUSY, follow these steps: 
Step 1 : Go to Administration and Select Configurations 
Step 2 : Choose Voucher Series Configurations 
Step 3 : Select the voucher type and series you want to edit 
Step 4 :  Click on Voucher Numbering 
Step 5 : Choose Manual and click on ok button.

You can enable the option of sending notification through BUSY BNS app by following below steps:
Step1: Go to Administration menu and then click on configuration option
Step2: Now click on voucher series configuration option and then select voucher and series
Step3: Then select voucher configuration option and enable send notification to BUSY BNS app after saving option as Y and press on save option