Frequently Asked
Questions

Find Solutions to Common Issues Related to configurations - voucher series configuration

FAQs

Why is the voucher showing last voucher date instead of today date?

To set date you can follow some steps:
Step 1: Go to administration and then click on Configuration.
Step 2: Now click on voucher series configuration and select voucher type in which you want correct date.
Step 3: Now click on voucher series and select voucher configuration.
Step 4: Now select system date in Set Default Date in voucher as Option and save the configuration.

The invoice generated from BUSY is not getting printed automatically. Why is the auto-print feature not working?

Printing option not showing after saving voucher. 
To print invoice after saving voucher we need to check
Step 1: Goto Administration.
step 2: Click on Configurations.
Step 3: Click on Voucher Series Configuration.
Step 4: Select Sales click on series.
step 5: Goto Voucher Configuration.
Step 6: Print sale invoice after saving yes.

Some of my voucher numbers are not in sequential order in BUSY. How do I fix this?

To fix non-sequential voucher numbers in BUSY, go to 
Step 1 : Click on administration
Step 2 : Then configuration
Step 3 : Then Voucher series Configuration
Step 4 : And select the Series option.
Step 5 : Then, select the voucher series and click on Modify. From there, you can change the starting number of the voucher series to the desired number.

Why is the YES option not enabled in the transportation window while generating an invoice in BUSY?

Here are the reasons why the 'YES' option is not enabled in the transportation window while generating an E-invoice in BUSY:
1: In the case of B2C transactions, the 'YES' option will not be shown in the transport window.
2: If you are a sub-user, you will need to be unrestricted by the main user in the E-invoice configuration options.

What should I check to ensure voucher configurations are consistent between different offices in BUSY?

To ensure voucher configurations are consistent between different offices in BUSY softwrae, you should follow the given steps
Step 1 Go on administration
Step 2 Click on configuration
Step 3 Click on voucher series configuration
Step 4 Select voucher type and click on series
Step 5 Click on voucher configuration
Step 6 Match here settings between different branches or offices

The current date is not picking up auotmatically in vouchers. what should i do?

If the current date is not picking up automatically in vouchers, then you need to follow these steps:
Step 1: Go to administration menu then select configuration sub menu.
Step 2: Select voucher series configuration then select the voucher type and choose the voucher series as main or etc.
Step 3: At bottom set default date in voucher as system date and save.

What are the best practices in BUSY for managing invoice numbers and document numbers?

The best practice in BUSY for managing invoice numbers and document numbers is to ensure that the numbers are unique and sequential. It is recommended to use a standardized format for the numbers, such as including a prefix or suffix to indicate the type of document. Regularly reviewing and reconciling the numbers can help identify any discrepancies or missing documents.

What is the process to enable stock transfer voucher series in BUSY?

Stock transfer voucher default main series is already created in BUSY 
If you want to create a new series follow these steps:
Step 1: Go to administration menu
Step 2: Then click on configuration option
Step 3: Then click on voucher series configuration button
Step 4: Then select the stock transfer and click on add new option then you can create a new series

How can we enable a item wise discount in the sale bill?

To enable a item wise discount in sale invoice follow below steps: 
Step 1: Go to administration menu and then select configuration option.
Step 2: Then select voucher series configuration option then select sale voucher and its series.
Step 3: After selecting the series click on voucher configuration option then mention Y on item wise discount.
Step 4: Lastly click on save button.

How can i access the billing and shipping window in BUSY?

To access the billing and shipping window in BUSY, you need to enable the feature by follow these steps:
Step 1: Go to Administration and click on Configuration.
Step 2: Select Voucher Series Configuration then select the voucher type.
Step 3: Select the voucher series and click on Voucher Configuration.
Step 4: Specify Y to enable separate billing and shipping then save the configuration.