Frequently Asked Questions

Solutions to common issues related to ConfigurationsVoucher Series Configuration.

BUSY FAQ subcategory answers and support

Support

Step-by-step Answers

How can I enable bill to ship to in Invoice?

To enable Bill to Ship to you need to follow some step:
Step 1: Go to the Administratio and then click on Configuration.
Step 2: Now click on Voucher series and configuration and select voucher type.
Step 3: Now click on voucher series and then click on Voucher configuration option.
Step 4: Now enable the Separate Billing Shipping details and save the configuration .

How to set automatic voucher number for sale order voucher?

To set auto voucher numbering for sales order voucher, please follow these steps :
Step 1 : Click on administration
Step 2 : Then configuration then voucher series configuration
Step 3 : Select voucher type as sales order and select voucher series
Step 4 : Go to voucher numbering
Step 5 : Set voucher numbering as automatic save
NOTE : Take backup before doing the process

How to create voucher series in BUSY?

Please follow the steps to create voucher series in BUSY:
1: Go to Adminisration menu
2: Click on configuration and then press enter on voucher series configuration
3: Select voucher of which voucher you want to create a series
4: Then click on Add new tab which showing on right hand side
5: Enter the series name and save

After I put in the purchase quantity, it only takes one quantity instead of what I entered. Then I have to go back and re-enter the quantity. How can I fix this?

While feeding the purchase entry, if quantity takes, one sees the following step to reset the configuration
Step 1 Go to administrtion Click on Configuration
Stpe 2 Click on Voucher Series Configurtion
Step 3 Select the Voucher Series and Click on Voucher Configuration
Step 4 Click on Configure Stander POS Option
Step 5 Set Default Qty ZERO
Step 6 Save the Configuration

When creating any debit note, I am asked whether I want to generate an e-invoice or not. How can I stop this from happening for debit notes against purchases?

If you don't want to create an E-invoice against debit note in BUSY, 
Note: In case of Debit note W/O , you can stop through:
: Go in administration.
: Select configuration.
: Click on voucher series configuration.
: Select relevant voucher type as: Debit Note W/O
: Click on voucher configuration.
: Then can disable the option.

When creating an invoice with multiple ship-to parties in BUSY, the software is not asking for the second party's address. What should I do to enter the second address?

To enter party second address in invoice of ship, kindly follow the steps:
step1 : Go to admisinitrations menu.
step2 : Select on configuration,then voucher series configuration.
step3 : Select the voucher series to configure, click on voucher configuration.
step4 : Separate billing/shipping details "Yes.
step5 : In voucher find a billing/shipping details window and enter the second address.

Why is the invoice number sequence getting changed in e-invoice compared to voucher number I gave in the system? How to maintain same invoice numbers?

To Reconcile Uploding Einvoice No & BUSY Invoice , flow the flowing Step 
Step : 1 Take BUSY Data Backup
Step : 2 Click on Administration Configuration Voucher Series Configuration Select Voucher Serise Voucher Numbering
Step : 3 Voucher Numbering Type Select Manual ok
Step : 4 Click on Transactions Open the Bill and modify voucher no Click on Save

Why is the software picking up party details from the Party Master instead of billing address for GST calculations? How can I fix this?

If you are getting the details as per party masters instead of billing shippoing details for GST then refer to the steps below :
1. In Seperate Billing Shipping details you need to select GST basis as per Billing shipping.
2. Now specify the correct information in Billing shipping details window as the GST report and calculation will consider thee details.

How do I switch a field from default value to variable in the POS voucher configuration in BUSY?

You can switch field from default value to variable in POS by following ways:
Step 1: Go in Administration.
Step 2: Then select Configuration.
Step 3: Then select Voucher series configuration.
Step 4: Then select voucher type & then select series.
Step 5: Then select voucher configuration & then select Configure Standard POS option.
Step 6: Then you can pick here accordingly to your need.

How do I make configurations to change the cell configuration in watcher series configuration for sales?

To make configurations to change the cell configuration in voucher series configuration for sales please Follow the Below the Steps :
Step 1: Go to Administration menu and then Configuration tab
Step 2: And then select Voucher Series Configuration option
Step 3: here, Select the required voucher type and Series
Step 4: Enable the option either Item description or Voucher Additional field.
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