Frequently Asked
Questions

Q: I want to export my GST reports with the HSN code rates included. How can I ensure the rates export properly to JSON format?

To export my GST reports with the HSN code rates , follow these steps: Step 1: Launch BUSY GST Software. Step 2: Go to the Display menu. Step 3: Select GST Reports. Step 4: Choose GST Summary from the available options. Step 5: Within the GST Summary report, you will find options for various sales reports, including Item Wise Sales Summary, Party Wise Sales Summary, and Sale Type Wise Sales Summary. Step 6: Select the relevant sub-report based on your requirements. Step 7: In this selected report, you will find the bifurcation of sales data based on different tax rates, including the GST summary. Step 8: Click ALT+E to export of the report. Step 9 : Select the specific format you want to export like excel , JSON,CSV and proceed .

Q: What is the process to do voucher-wise or party-wise export of GST reports from BUSY?

To do voucher-wise or party-wise export of GST reports from BUSY , follow these steps: Step 1: Launch BUSY GST Software. Step 2: Go to the Display menu. Step 3: Select GST Reports. Step 4: Choose GST Registers from the available options. Step 5: Within the GST registers report, you will find options for various sales and purchase registers , including supply Inward and supply outward reports Step 6: Select the relevant sub-report based on your requirements. Step 7: In this selected report, you will find the bill wise option to view the report . click it on . Step 8: Click ALT+E to export of the report. Step 9 : Select the specific format you want to export like excel , pdf , html and proceed .

Q: The software is stopping when I try to export the invoice as PDF. How can I resolve this?

To resolve the issue of the software stopping when trying to export the invoice as a PDF, you can try the following troubleshooting steps: 1. Check if there are any software updates available for BUSY. Updating to the latest version may fix the issue. 2. Ensure that your computer meets the minimum system requirements for BUSY. Insufficient system resources can cause the software to stop unexpectedly. 3. Close any other unnecessary programs or applications running in the background that may be consuming system resources. 4. Restart your computer and try exporting the invoice as a PDF again. Sometimes a simple restart can resolve software issues. 5. If the problem persists, contact BUSY support for further assistance. They may be able to provide specific troubleshooting steps or identify any known issues with the software.

Q: Why am I unable to copy a specific company's data into another company in BUSY?

To copy a specific company's data into another company in a BUSY you can use the XML option that is available from the Standard or Saffron model onwards below are the steps to follow:- Step 1: While importing data from one company to another company through the XML option make sure that the configuration in both companies should be same. Step 2: While Importing data from one company to another company an option for Match configuration appears you have to click on that option through which some configuration is being matched automatically but some are not. Step 3: To match other configurations you have to note the Error message that is showing while importing the vouchers and correct the configuration manually in the company in which want to import data.

Q: How do I export all transactions from my previous company to the new company?

To export all transactions from your previous company to the new company in BUSY, follow these steps: 1.Export data from source company. Step 1: Open the source company from which you want to export data. Step 2: Go to administration section then click on data export import option. Step 3: Choose the Data export/import (XML) then click on export data. Step 4: Select master or voucher as per requirement, specify date range , provide file path and then export the same 2.Import data in target company. Step 1: Take the latest backup of your data. Step 2: Go to administration section then click on data export import option. Step 3: Choose the Data export/import (XML) then click on import data. Step 4: Provide file path then press on ok tab and import the data.

Q: How can I customize the location where the exported Excel report for GST purchase register gets saved in BUSY?

You can easily export your excel reports for GST purchase register , please follow below steps : Step 1 : Within the Display menu, you should find a submenu or option related to GST Reports. Step 2: Click on it to proceed. Step 3: In the GST Reports section,Look for the option labeled GST Register select Purchase register. Step 4: Click on the export button or press ALT+E on your keyboard to open the export window. Step 5: Choose the file format that you want to export your data to, such as Excel, CSV, PDF & Google Sheet. You can also change the file name and location if needed. Step 6: Click on the OK button to export your data.

Q: I want to export my transaction history but don't see any export or download option. How can I get the data out of the system?

You can easily export your excel reports for GST purchase register , please follow below steps : Step 1 : Within the Display menu, you should find a submenu or option related to Reports. Step 2: Click on it to proceed. Step 3: In the Reports section,Look for the option labeled Register , Daybook , Summary Reports . Step 4: Click on the export button or press ALT+E on your keyboard to open the export window. Step 5: Choose the file format that you want to export your data to, such as Excel, CSV, PDF & Google Sheet. You can also change the file name and location if needed. Step 6: Click on the OK button to export your data.

Q: How do I import transactions from one company to another?

To transfer one company data to the other company in BUSY follow below steps: Step 1: Take a latest backup of the target company in which you want to import data. Step 2: Open source company then go to administration menu and select data export import option. Step 3: Then select data export/import XML option then click on export option then select master or voucher as per your requirement. Step 4: After that export master or transcation window will appear then mention the path for exporting file and lastly click on export button. Step 5: Open the target company the go to same option of data export/import xml and select import option mention the path where the DAT file is stored can click on import button.

Q: I want to reconcile purchase data from the JSON file with my purchase register data on Excel for FY - How can I extract the purchase data for that year from the JSON file?

To separate the GST component from the purchase in BUSY , follow these steps: Step 1: Launch BUSY GST Software. Step 2: Go to the Display menu. Step 3: Select GST Reports. Step 4: Choose GST Registers from the available options. Step 5: Within the GST registers report, you will find options for various sales and purchase registers , including supply Inward and supply outward reports Step 6: Select the relevant sub-report based on your requirements. Step 7: In this selected report, you will find the bill wise option to view the report . click it on . Step 8: Click ALT+E to export of the report. Step 9 : Select the specific format you want to export like excel , pdf , html and proceed .

Find Solutions to Common Issues Related to data-conversion - xml pdf

Taxation (GST/VAT/TDS/TCS/RCM)

Export/Import/Data Conversion

Errors (RTE/Ransome), Feedbacks and Bugs

Barcode, QR Code and Lable Printing

License Management/Softlock/Hardlock

Enquiry/Upgrade/Visit/Renewal

UMS Related Issue (Dealer Query)

Software Features

Implementation

Dealer Complaint/Issues

Enquiry/Upgrade/Visit/Renewal

Dealer Complaint/Issues

How to troubleshoot problems with exporting GST returns data to Excel or JSON formats?

to troubleshoot problems with exporting GST returns data to Excel or JSON formats, follow these steps:
 Step 1: Launch BUSY GST Software.
 Step 2: Go to the Display menu.
 Step 3: Select GST Reports.
 Step 4: Choose GST Summary from the available options.
 Step 5: Within the GST Summary report, you will find options for various sales reports, including Item Wise Sales Summary, Party Wise Sales Summary, and Sale Type Wise Sales Summary.
 Step 6: Select the relevant sub-report based on your requirements.
 Step 7: In this selected report, you will find the bifurcation of sales data based on different tax rates, including the HSN summary.
 Step 8: Click ALT+E to export of the report.
 Step 9 : Select the specific format you want to export like excel , JSON,CSV and proceed .

I want to export my GST reports with the HSN code rates included. How can I ensure the rates export properly to JSON format?

To export my GST reports with the HSN code rates , follow these steps:
 Step 1: Launch BUSY GST Software.
 Step 2: Go to the Display menu.
 Step 3: Select GST Reports.
 Step 4: Choose GST Summary from the available options.
 Step 5: Within the GST Summary report, you will find options for various sales reports, including Item Wise Sales Summary, Party Wise Sales Summary, and Sale Type Wise Sales Summary.
 Step 6: Select the relevant sub-report based on your requirements.
 Step 7: In this selected report, you will find the bifurcation of sales data based on different tax rates, including the GST summary.
 Step 8: Click ALT+E to export of the report.
 Step 9 : Select the specific format you want to export like excel , JSON,CSV and proceed .

What is the process to do voucher-wise or party-wise export of GST reports from BUSY?

To do voucher-wise or party-wise export of GST reports from BUSY , follow these steps:
 Step 1: Launch BUSY GST Software.
 Step 2: Go to the Display menu.
 Step 3: Select GST Reports.
 Step 4: Choose GST Registers from the available options.
 Step 5: Within the GST registers report, you will find options for various sales and purchase registers , including supply Inward and supply outward reports 
 Step 6: Select the relevant sub-report based on your requirements.
 Step 7: In this selected report, you will find the bill wise option to view the report . click it on . 
 Step 8: Click ALT+E to export of the report.
 Step 9 : Select the specific format you want to export like excel , pdf , html and proceed .

The software is stopping when I try to export the invoice as PDF. How can I resolve this?

To resolve the issue of the software stopping when trying to export the invoice as a PDF, you can try the following troubleshooting steps:
1. Check if there are any software updates available for BUSY. Updating to the latest version may fix the issue.
2. Ensure that your computer meets the minimum system requirements for BUSY. Insufficient system resources can cause the software to stop unexpectedly.
3. Close any other unnecessary programs or applications running in the background that may be consuming system resources.
4. Restart your computer and try exporting the invoice as a PDF again. Sometimes a simple restart can resolve software issues.
5. If the problem persists, contact BUSY support for further assistance. They may be able to provide specific troubleshooting steps or identify any known issues with the software.

Why am I unable to copy a specific company's data into another company in BUSY?

To copy a specific company's data into another company in a BUSY you can use the XML option that is available from the Standard or Saffron model onwards below are the steps to follow:-
Step 1: While importing data from one company to another company through the XML option make sure that the configuration in both companies should be same.
Step 2: While Importing data from one company to another company an option for Match configuration appears you have to click on that option through which some configuration is being matched automatically but some are not.
Step 3: To match other configurations you have to note the Error message that is showing while importing the vouchers and correct the configuration manually in the company in which want to import data.

How do I export all transactions from my previous company to the new company?

To export all transactions from your previous company to the new company in BUSY, follow these steps:
1.Export data from source company.
Step 1: Open the source company from which you want to export data.
Step 2: Go to administration section then click on data export import option.
Step 3: Choose the Data export/import (XML) then click on export data.
Step 4: Select master or voucher as per requirement, specify date range , provide file path and then export the same
2.Import data in target company.
Step 1: Take the latest backup of your data.
Step 2: Go to administration section then click on data export import option.
Step 3: Choose the Data export/import (XML) then click on import data.
Step 4: Provide file path then press on ok tab and import the data.

How can I customize the location where the exported Excel report for GST purchase register gets saved in BUSY?

You can easily export your excel reports for GST purchase register , please follow below steps : 
 Step 1 : Within the Display menu, you should find a submenu or option related to GST Reports. 
 Step 2: Click on it to proceed. 
 Step 3: In the GST Reports section,Look for the option labeled GST Register select Purchase register.
 Step 4: Click on the export button or press ALT+E on your keyboard to open the export window.
 Step 5: Choose the file format that you want to export your data to, such as Excel, CSV, PDF & Google Sheet. You can also change the file name and location if needed.
 Step 6: Click on the OK button to export your data.

I want to export my transaction history but don't see any export or download option. How can I get the data out of the system?

You can easily export your excel reports for GST purchase register , please follow below steps : 
 Step 1 : Within the Display menu, you should find a submenu or option related to Reports.
 Step 2: Click on it to proceed.
 Step 3: In the Reports section,Look for the option labeled Register , Daybook , Summary Reports . 
 Step 4: Click on the export button or press ALT+E on your keyboard to open the export window.
 Step 5: Choose the file format that you want to export your data to, such as Excel, CSV, PDF & Google Sheet. You can also change the file name and location if needed.
 Step 6: Click on the OK button to export your data.

How do I import transactions from one company to another?

To transfer one company data to the other company in BUSY follow below steps:
Step 1: Take a latest backup of the target company in which you want to import data.
Step 2: Open source company then go to administration menu and select data export import option.
Step 3: Then select data export/import XML option then click on export option then select master or voucher as per your requirement.
Step 4: After that export master or transcation window will appear then mention the path for exporting file and lastly click on export button.
Step 5: Open the target company the go to same option of data export/import xml and select import option mention the path where the DAT file is stored can click on import button.

I want to reconcile purchase data from the JSON file with my purchase register data on Excel for FY - How can I extract the purchase data for that year from the JSON file?

To separate the GST component from the purchase in BUSY , follow these steps:
Step 1: Launch BUSY GST Software.
Step 2: Go to the Display menu.
Step 3: Select GST Reports.
Step 4: Choose GST Registers from the available options.
Step 5: Within the GST registers report, you will find options for various sales and purchase registers , including supply Inward and supply outward reports 
Step 6: Select the relevant sub-report based on your requirements.
Step 7: In this selected report, you will find the bill wise option to view the report . click it on . 
Step 8: Click ALT+E to export of the report.
Step 9 : Select the specific format you want to export like excel , pdf , html and proceed .

Frequently AskedQuestions