Frequently Asked
Questions

Q: I am getting an error while generating PDF bills, how can I troubleshoot?

To fix the error message when exporting your bill to PDF, follow these steps: Step 1: Before exporting, make sure you have chosen the correct printer driver in the printing option. Step 2: If you encounter any RTE (run-time error), run Reindex Database from the Housekeeping menu. (Remember to backup your data before doing this.) Step 3: Try exporting another bill or report and see if the error persists. Step 4: Check if any antivirus program has blocked BUSY. Step 5: Try reinstalling BUSY and see if the problem is solved. (Remember to backup your data before doing this.)

Q: How do I export a sale bill in PDF from BUSY?

To export sale bill in PDF from BUSY, follow below steps: Step 1: Go to transaction menu and submenu sales then select list option Step 2: After opening list select the bill you want to export and open it, then press shortcut key control+ P and choose sales invoice option Step 3: Now select format as per your requirement in printing format option and then press on export option Step 4: Then specify data format as PDF and in file name option mention the path where you want to export PDF and press ok to export.

Q: How can I export the master list of items to a new company?

To import master of item from one company to another , follow the steps below: Step 1: Go to administration then data export import Step 2: Then select data export import XML Step 3: Now select export data then masters Step 4: Tick the item master option only then mention path and export Step 5: Now go to to new company Step 6: Go to administration then data export import Step 7: Then select data export import XML Step 8: Select import data and select the file ealrier exported Step 9: Then press ok and import

Q: How do I set the start date for my financial year in BUSY if I didnt start using it on April st

If Data is already entered then we will not be able to the change the date of Financial Year. We have to create the new company from 01st April and transfer the data through XML Process. From Source Company : Step 1: Administration Step 2: Data Export Import Step 3: XML Step 4: Export Data Step 5: Masters and Transactions - Export masters with closing balances and Transaction according to Date range of that Financial Year. Step 6: In Target Company, Click on Import Option and import it masters and transaction. Note : Do this Process after Data Backup.

Q: I'm having trouble finding the invoice numbers in the downloaded GST report. How can I easily see the invoice numbers?

To easily see the invoice numbers in the downloaded GST report, you can open the report in a spreadsheet software like Microsoft Excel or Google Sheets To do this you need to follow these steps: Step 1: Open the Display menu and select GST Reports. Step 2: Choose GST Return and then the return type you want to generate, such as GSTR-1 eReturn, GSTR-3B eReturn, etc. Step 3: Choose the report format to generate, such as Plain Excel. Step 4: Now enter the period and can generate the selected return as per the selected format.

Q: I am unable to export my statement from BUSY to PDF format. How can I resolve this?

If you are unable to export you statemient from BUSY to PDF format then please follow the given steps Step 1: Please check there should be no special character in name of file Step 2: Still having issue then re enter the name of file manually Step 3: Set the BUSY icon to admin mode and compatibility mode If still having same issue then you can contact us on our centerlized 24*7 helpline number i.e. 8282828282 or 011-40964096. You can also share your query on support@busy.in

Q: I need to email some sensitive financial data from BUSY. What security measures do you recommend?

You can possword protect your reports before sharing. For password protect file before send in mail , you can follow the below steps: Step 1: After open then bill or report you want to share with password protect click on print option provided above Step 2: Select format and click on export option given below Step 3: Then select path for export and mwntion a password in option passowrd for open then click on ok Step 4: Attach that file in mail for sending password will reqiure when open file.

Q: Can I export data from an old company and import it into a new company in BUSY Accounting Software? Will all the entries in the old company come into the new company? How can I ensure only specific entries are imported?

Yes, you can export data from an old company and import it into a new company in BUSY through XML Process. However, all the entries in the old company may not come into the new company. To ensure only specific entries are imported, you can check the voucher statistics in old company and match with new company voucher statistics.you can follow some steps to see voucher statistics: Step 1: Go to the display and then click on check list option. Step 2: Now click on Voucher statistics report and check total vouchers.

Q: How do I export a document like an invoice to PDF in BUSY?

To export a document like an invoice to PDF in BUSY, you can follow these steps: 1. Open the document you want to export, such as an invoice. 2. Go to the "Export" option in the software. 3. Select the PDF format for exporting. 4. Choose the destination folder where you want to save the PDF file. 5. Click on the "Export" button to generate the PDF file. By following these steps, you will be able to export your document, such as an invoice, to a PDF format in BUSY.

Q: How can I export data from BUSY?

If you want to export report from BUSY software you can follow teh steps Step 1. Open BUSY Software Step 2. Open company Step 3. Open relevant report which you want to export Step 4. In upper side of voucher or report you can find the option of export Step 5. Click on export option Step 6. Choose the type of format from available options in which you want to export Step 7. After selecting the format then press ok to export.

Find Solutions to Common Issues Related to data-conversion - xml pdf

Taxation (GST/VAT/TDS/TCS/RCM)

Export/Import/Data Conversion

Errors (RTE/Ransome), Feedbacks and Bugs

Barcode, QR Code and Lable Printing

License Management/Softlock/Hardlock

Enquiry/Upgrade/Visit/Renewal

UMS Related Issue (Dealer Query)

Software Features

Implementation

Dealer Complaint/Issues

Enquiry/Upgrade/Visit/Renewal

Dealer Complaint/Issues

I am getting an error while generating PDF bills, how can I troubleshoot?

To fix the error message when exporting your bill to PDF, follow these steps:
Step 1: Before exporting, make sure you have chosen the correct printer driver in the printing option.
Step 2: If you encounter any RTE (run-time error), run Reindex Database from the Housekeeping menu. (Remember to backup your data before doing this.)
Step 3: Try exporting another bill or report and see if the error persists.
Step 4: Check if any antivirus program has blocked BUSY.
Step 5: Try reinstalling BUSY and see if the problem is solved. (Remember to backup your data before doing this.)

How do I export a sale bill in PDF from BUSY?

To export sale bill in PDF from BUSY, follow below steps:
Step 1: Go to transaction menu and submenu sales then select list option
Step 2: After opening list select the bill you want to export and open it, then press shortcut key control+ P and choose sales invoice option 
Step 3: Now select format as per your requirement in printing format option and then press on export option
Step 4: Then specify data format as PDF and in file name option mention the path where you want to export PDF and press ok to export.

How can I export the master list of items to a new company?

To import master of item from one company to another , follow the steps below:
Step 1: Go to administration then data export import 
Step 2: Then select data export import XML
Step 3: Now select export data then masters
Step 4: Tick the item master option only  then mention path and export
Step 5: Now go to to new company 
Step 6: Go to administration then data export import 
Step 7: Then select data export import XML
Step 8: Select import data and select the file ealrier exported 
Step 9: Then press ok and import

How do I set the start date for my financial year in BUSY if I didnt start using it on April st

If Data is already entered then we will not be able to the change the date of Financial Year. We have to create the new company from 01st April and transfer the data through XML Process.
From Source Company :
Step 1: Administration
Step 2: Data Export Import
Step 3: XML
Step 4: Export Data
Step 5: Masters and Transactions - Export masters with closing balances and Transaction according to Date range of that Financial Year.
Step 6: In Target Company, Click on Import Option and import it masters and transaction.
Note : Do this Process after Data Backup.

I'm having trouble finding the invoice numbers in the downloaded GST report. How can I easily see the invoice numbers?

To easily see the invoice numbers in the downloaded GST report, you can open the report in a spreadsheet software like Microsoft Excel or Google Sheets To do this you need to follow these steps:
Step 1: Open the Display menu and select GST Reports.
Step 2: Choose GST Return and then the return type you want to generate, such as GSTR-1 eReturn, GSTR-3B eReturn, etc.
Step 3: Choose the report format to generate, such as Plain Excel.
Step 4: Now enter the period and can generate the selected return as per the selected format.

I am unable to export my statement from BUSY to PDF format. How can I resolve this?

If you are unable to export you statemient from BUSY to PDF format then 
 please follow the given steps
 Step 1: Please check there should be no special character in name of file 
 Step 2: Still having issue then re enter the name of file manually 
 Step 3: Set the BUSY icon to admin mode and compatibility mode
 If still having same issue then you can contact us on our centerlized 24*7 helpline
 number i.e. 8282828282 or 011-40964096.
 You can also share your query on support@busy.in

I need to email some sensitive financial data from BUSY. What security measures do you recommend?

You can possword protect your reports before sharing. For password protect file before send in mail , you can follow the below steps:
 Step 1: After open then bill or report you want to share with password protect click on print option provided above
 Step 2: Select format and click on export option given below
 Step 3: Then select path for export and mwntion a password in option passowrd for open then click on ok
 Step 4: Attach that file in mail for sending password will reqiure when open file.

Can I export data from an old company and import it into a new company in BUSY Accounting Software? Will all the entries in the old company come into the new company? How can I ensure only specific entries are imported?

Yes, you can export data from an old company and import it into a new company in BUSY through XML Process. However, all the entries in the old company may not come into the new company. To ensure only specific entries are imported, you can check the voucher statistics in old company and match with new company voucher statistics.you can follow some steps to see voucher statistics:
Step 1: Go to the display and then click on check list option.
Step 2: Now click on Voucher statistics report and check total vouchers.

How do I export a document like an invoice to PDF in BUSY?

To export a document like an invoice to PDF in BUSY, you can follow these steps: 
1. Open the document you want to export, such as an invoice. 
2. Go to the "Export" option in the software. 
3. Select the PDF format for exporting. 
4. Choose the destination folder where you want to save the PDF file. 
5. Click on the "Export" button to generate the PDF file. By following these steps, you will be able to export your document, such as an invoice, to a PDF format in BUSY.

How can I export data from BUSY?

If you want to export report from BUSY software you can follow teh steps 
 Step 1. Open BUSY Software 
 Step 2. Open company 
 Step 3. Open relevant report which you want to export 
 Step 4. In upper side of voucher or report you can find the option of export 
 Step 5. Click on export option 
 Step 6. Choose the type of format from available options in which you want to export 
 Step 7. After selecting the format then press ok to export.

Frequently AskedQuestions