Frequently Asked
Questions
Find Solutions to Common Issues Related to data-specific - backup restore
What's the process for taking manual backups of BUSY data?
In BUSY, We can manually take backup with two ways :
Pls Follow the Below Steps for Backup :
Step 1: Click on Company Menu
Step 2: Then Backup Data
Step 3: Select the company for data backup
Step 4: Mention the User and Password
Step 5: Select Financial Year and specify the backup folder path.
We have another manual backup option with below Steps :
Step 1: Administration
Step 2: Configuration
Step 3: Backup Confuguration
Step 4: Specify the folder path from Monday to Sunday for Company backup
Step 5: Enable the Prompt for backup & Enforce, In Case of Prompt will ask for backup while closing the company but In case of Enforce Company will not get close without backup.
How can I take manual backups in BUSY?
In BUSY, We can manually take backup with two ways :
Pls Follow the Below Steps for Backup :
Step 1: Click on Company Menu
Step 2: Then Backup Data
Step 3: Select the company for data backup
Step 4: Mention the User and Password
Step 5: Select Financial Year and specify the backup folder path.
We have another manual backup option with below Steps :
Step 1: Administration
Step 2: Configuration
Step 3: Backup Confuguration
Step 4: Specify the folder path from Monday to Sunday for Company backup
Step 5: Enable the Prompt for backup & Enforce, In Case of Prompt will ask for backup while closing the company but In case of Enforce Company will not get close without backup.
What is the process for exporting data from BUSY for audit Purpose or How can we check Gst Reports in BUSY
To export data from BUSY for Audit purpose then you can take backup of Data
Step 1: Open BUSY software
Step 2: Go to company Menu
Step 3: Click on Backup Data option
Step 4: Select Company then mention username and password
Step 5: Specify Path for taking backup then click on OK button tehn it will atke few minutes to take backup
Step 6: After Complete Backup, You can shre your data backup for Auditing
You can check GST Report in BUSY
Step 7: Go to Display Menu
Step 8: Click on Gst Reports
Step 9: Then Click on Gst Registers
Step 10: Here you can go through various reports of gst
My accountant needs reports from Bizzy. How can I share data with him securely?
If your accountant is using BUSY software then you can give your whole data backup by using these steps:
Step 1: Open BUSY and select Backup Data option from Company tab.
Step 2: choose the company that you want to backup.
Step 3: Enter your username and password if required and select the location where you want to save your backup file.
Step 4: Select the financial year that you want to backup, either All F.Y. or Selected F.Y. and click on the OK button to start the backup process.
Step 5: Share the backup files to your accountant so that they can restore it in his BUSY software.
Furthermore you can export the reports from BUSY as per the requirements.
An invoice I had generated earlier is not showing up now in BUSY. How can I find or recover it?
If an invoice generated earlier is not appearing in BUSY, ensure that the correct date is entered while viewing the report. In cases where a voucher may have been accidentally deleted, please be aware that once an invoice is deleted, it cannot be recovered within the BUSY data.
To address this situation, you can proceed with two options:
1.Restore from Backup:
If you have a backup of your data, restoring it to a point before the invoice was deleted. This will retrieve the data, including the missing invoice.
2.Re-enter Data:
If a backup is not available, you may need to manually enter the data again, including the details of the missing invoice, to ensure accuracy in your records.
If I am using BUSY online then how can i take the backup on my local system and do troubleshooting?
If you are using BUSY online and require to take backup on your local system then you need to follow:
1. For backup you can discuss with us or write to us on support@busy.in with subscription ID details so that we can arrange the backup from the concerned team.
2. After getting the backup you can run the same company on your system in demo mode if the license is not available.
3. For restoring the backup you can refer the steps:
Step1 : Go to company menu
Step2: Click on Restore data.
Step3: Set the location of backup files and press OK.
If you are using any other cloud services then you require to discuss with the Service provider with whom you have purchase the cloud services.
I need to modify historical data in the system but don't want to change the original records. What are my options?
To modify historical data in the system but don't want to change the original records, you can make a copy of the data and make necessary change , you make another copy of data follow the below step:
Step 1: Go to backup data from company menu and chose the comapny and mention path for bakcup then proceed with all financial year
Step 2: Then select restore data option and mention the path in which backup was taken earlier
Step 3: Restore data with overwrite no option
Step 4: You will find the restored data with the date of restoration mentioned
Step 5: Open that company and can modify data as it has the same data as original.
What security measures do you take to protect customer data?
BUSY offers various options to protect your data from unauthorized access, loss, or theft.. Some of the reasons are:
1.You can secure your company data with a strong username and password that only you and your authorized employees know.
2. You can use BUSY Agent, an application that automatically backs up your data on your local drive and Google Drive, so you can restore it in case of any disaster.
3. You can bind your data with your hard disk, which means your data will not open on any other device. This prevents anyone from copying or stealing your data.
4. Further, your data is stored in your system drive so keep your system up to date with proper antivirus to prevent any malware attacks.
How can I recover or restore data if the software crashes unexpectedly in BUSY?
You can restore the data if the software crashes from the Below Steps for Data Restore Process.
For Backup Files :
Step 1: Click on Company Menu
Step 2: Then Restore data
Step 3: Specify the backup folder path in which have backup files of the data and restore it with Overwrite NO. Overwrite option will only show if we have data in BUSY with the same company. After overwrite new company will get create instead of overwriting the existing company.
For Comp Files :
Step 1: Click on Company Menu
Step 2: Then Set Data Directory
Step 3: Specify the Data folder path - Here select the data path till data folder name only not the company code.
How can I send the backup to someone and restore it on their system?
To send the backup to someone and restore it on their system,Please Follow the Below Steps:
Backup data:
Step 1: Open BUSY then select backup data option.
Step 2: Then select the company which you want to take backup and enter the super user id and password.
Step 3: Specify the path where you want to take backup and select either all financial year or any single financial year.
Step 4: Press ok to proceed and check after complete it.
Step 5: Send the backup files via mail to them.
Restore Data :
Step 1: Go to Company Menu
Step 2: And Select Restore Data option
Step 3: Here you have to Specify the backup files folder path
Step 4: Restore it with Overwrite No option.