Frequently Asked
Questions
Find Solutions to Common Issues Related to data-specific - backup restore
How do I back up the downloaded GSTR reports from BUSY?
From BUSY you can take backup of your whole data by using these steps:
Step 1: Open BUSY and select Backup Data option from Company tab.
Step 2: choose the company that you want to backup.
Step 3: Enter your username and password if required and select the location where you want to save your backup file.
Step 4: Select the financial year that you want to backup, either All F.Y. or Selected F.Y. and click on the OK button to start the backup process.
Is overwriting the data during the restore process recommended?
The decision to overwrite data during a data restore depends on your requirements. If you want to overwrite data within the same company, you can proceed with the overwrite. Otherwise there's no need to overwrite. follow the below steps to restore backup:
Step 1: Go to company menu
Step 2: Select Restore Data option
Step 3: In this window you have to Specify the backup folder path and click on the ok button.
Step 4: select the option for Restore it with Overwrite Yes/ No option.
I took a backup but my balances are still showing incorrectly. How can I restore or update the balances?
If you took a backup but your balances are still showing incorrectly, you need to follow the below steps to restore and update the balances:
Step 1: First, update the balances in the housekeeping option.
Step 2: In the company menu, go to the Restore Data option, then select the data path to restore data, then click OK, and proceed to restore data. In that, it will ask for an overwrite, which you have to set. Yes, it will update the data as per your backup data.
I want to take a backup of my company, where do I take it?
You can take backup of your company on any of your system drive's folder as per your requirements. To know how to take backup, you need to follow these steps:
Step 1: Open BUSY then select backup data option under the company menu.
Step 2: Select your company and enter username and password (If required).
Step 3: Specify the backup path where you want to take backup and select either all financial year or any single financial year.
Step 4: Press ok to proceed and check after complete.
Issues with entering backup location in BUSY. Troubleshooting steps for resolving the problem.
If you are having issues entering the backup location in BUSY then follow the steps
Step1 Open BUSY click on backup data and select the company
Step2 fill the username and password and select the backup path
need to ensure that the backup path you select is exist or got the permission
Step3 you can also create a new folder for backup and then set the path of
Step4 after selecting backup path select financial year and click on ok
Can you guide me the process of back up and restore my data?
To backup and restore data in BUSY ,follow the Below Steps :
Step 1: Go to Company Menu then click on Backup Data option
Step 2: Select the company for data backup
Step 3: Now mention the super user and Password then Select Financial Year and specify the backup folder path.
To Restore the Data :
Step 1: Go to Company Menu then click on Restore data option
Step 2: Then specify the backup folder path.
Step 3: Now select the backup file and Restore it with Overwrite or without overwrite option.
How to take a backup of BUSY data and what steps to follow?
To take backup of your BUSY data, you need to follow these steps:
Step 1: Open BUSY and select "Backup Data" option under the Company menu.
Step 2: Choose the company that you want to backup.
Step 3: Enter your username and password if required and select the location where you want to save your backup file.
Step 4: Select the financial year that you want to backup, either All F.Y. or Selected F.Y. and click on the OK button to start the backup process.
Is there a way to send a particular financial years data to someone without splitting the financial year?
To share singe financial year data without splitting the financial year, You can take backup for single year and share the same by follow these steps:
Step 1: Open BUSY then click on company menu.
Step 2: Choose the backup data option then select required company
Step 3: Mention the company admin username and password and click on ok tab
Step 4: Specify the path for backup, select the single financial year and click on ok to take backup.
Step 5: Now, share the backup file to concern person.
The backup path is not set properly in BUSY. How do I configure the backup path?
To configure backup path in BUSY, you can follow these steps:
Step 1: Go to Administration and click on Configuration.
Step 2: Select Backup Configuration and here you can backup path day wise.
Step 3: Set Y on "Prompt for backup at the time of closing the company" if you want Yes / No prompt for backup when you close the company.
Step 4: If without backup can't close the company then set Y on "Enforce backup at the time of closing the company".
What steps should I follow to back up my accounting software data before changing cloud servers?
To take backup of your BUSY data, you need to follow these steps:
Step 1: Open BUSY and select "Backup Data" option from Company tab.
Step 2: choose the company that you want to backup.
Step 3: Enter your username and password if required and select the location where you want to save your backup file.
Step 4: Select the financial year that you want to backup, either All F.Y. or Selected F.Y. and click on the OK button to start the backup process.