Frequently Asked
Questions
Find Solutions to Common Issues Related to data-specific - backup restore
How can i restore my backup from google drive in BUSY?
To restore backup from google drive in BUSY then follow below steps:
Step 1: Open your google drive and download required backup folder in your system
Step 2: Then open BUSY software and then go to company menu
Step 3: Now click on restore data option and mention the backuped data path on the required field
Step 4: Then click on OK and select Yes and after completing the process a confirmation message will display on the screen, now you can view the restored company.
How do I restore a deleted entry in BUSY?
Once a data is delete it can not be revert back in BUSY. If you have any previous backup before deletion we can restore data. To restore data follow below steps:
Step 1: Open BUSY and select "Restore Data" option from Company tab.
Step 2: Choose the folder that contains backup files and click on OK button to start the restoring process.
Step 3: If same data already exist in then BUSY will provide you an option to override it. You can chosse Yes/No as required.
Some of my previously entered data is missing/deleted in the software. What can cause data loss and how can I recover or restore the missing information?
If your data is missing or deleted, and you want to recover it, you can do so if you have taken a backup through the backup configuration or from the BUSY agent. However, if you haven't done so, we do not have any of your data for restoration. To restore your data, follow these steps.
Step 1. Open BUSY and click on the 'Restore Data' option.
Step 2. Provide the path to your backup folder and proceed to restore the data.
How can I back up my company data in BUSY before updating to the latest version?
You can follow the below steps to take backup of company in BUSY :
Step 1: Open the BUSY software
Step 2: Click on company menu
Step 3: Then select the backup data option
Step 3: Next, select the company for which you want to take backup and mention the login credentials if have
Step 4: Specify the path for backup
Step 5: Start the backup process and let it complete.
Step 6: Afterward , you can update the BUSY softeware
What maintenance tasks should I perform periodically in BUSY to keep it running smoothly?
These tasks you should perform periodically in BUSY to keep it running smoothly:
1. Keep updated your BUSY with the latest version.
2. Take backup regularely to avoid loss of data. You can use BUSY Agent application which allow you to take backup on local and Googl drives.
3. Run Reindex Database from the housekeeping menu to remove any junk characters in the data.
4. Run Update Master Balances from the housekeeping menu to keep updated your balances.
Note: Take backup of your data before running any process.
The software needs to be reinstalled but I don't want to lose data. What steps do I need to take to retain data when reinstalling?
If you want to reinstall your BUSY and want to retain your data for safety purpose you can take a backup of your data by following these steps:
Step 1: Open your BUSY software
Step 2: Then click on backup data
Step 3: Select the company for the backup
Step 4: Then specify the username and password if required
Step 5: Then specify the path where you want to take a backup
Step 6: Then click on ok button to proceed for the backup of your data
I've taken backups at both locations but when I try to save, it doesn't work. Why are my backups not resolving the saving issue?
Here are some steps you can take to troubleshoot the issue:
Step 1: If there are any issues with the backup files, it might result in problems during the restoration process.
Step 2: Verify that you are restoring the backups correctly.
Step 3: Check the compatibility of the database versions between the backup and the system where you are trying to restore the data
Step 4: Check the file permissions for the restored data
Step 5: Ensure that there is sufficient disk space on the system
How do I take a backup of my data in BUSY if I can't see the backup option?
To take backup of your data from BUSY follow these steps:
Step 1: Open BUSY and select "Backup Data" option from Company tab.
Step 2: choose the company that you want to backup.
Step 3: Enter your username and password if required and select the location where you want to save your backup file.
Step 4: Select the financial year that you want to backup, either All F.Y. or Selected F.Y. and click on the OK button to start the backup process.
How can I take a backup of my company by using a super user and password?
To take a backup of your company by using a super user and password in BUSY, you need to follow the steps:
Step 1: Open BUSY then select backup data option.
Step 2: Then select the company which you want to take backup and enter the super user id and password.
Step 3: Specify the path where you want to take backup and select either all financial year or any single financial year.
Step 4: Press ok to proceed and check after complete it.
What data security practices does BUSY follow to prevent data theft or loss?
To prevent data theft or loss of business, you need to follow the below option:
1. Take regular data backups for BUSY users from the BUSY daily backup option, BUSY Agent, and you can also take manual data backups.
2. Enable audit trail in BUSY to check the data activity to secure the data.
3. Enable the user activity log to check the user's activity to secure data.
4. Give limited rights to the user to check the limited activity of data to put confidential data.