Frequently Asked Questions

For taking backup follow these steps:
step 1: Open BUSY then go in company menu 
step 2: Go in Backup data then select company of which you want to take backup
step 3: Mention user name and password of company if apply then given backup path
step 4: Select backup path and mention backslash then mention date 
step 5: Click yes on create new folder BUSY will create automatic folder on that location
step 6: You can take backup on that folder 

In BUSY, If data backup not able to work properly after upgrading the BUSY Release.
Pls Check Below Steps:
Step 1: Data Backup Files should be in proper format.
Step 2: Data has not been upgraded properly then have to run that data previously BUSY Version and do the reindex database process after that upgrade it again in Current BUSY Rel.
Step 3: If Still same issue then send data to us on our support email id - support@busy.in for further process.

In BUSY, you can create backup of your whole data not for a parent group. To take backup of your data from BUSY, you need to follow these steps:
Step 1: Open BUSY then click on Backup Data under the Company menu.
Step 2: Select the company of which you want to take backup and enter the login credentials. (If Required)
Step 3: Select the backup path and you can select All financial year or single financial as required then proceed.

To take backup of your data from BUSY follow these steps:
Step 1: Open BUSY and select "Backup Data" option from Company tab.
Step 2: Choose the company that you want to backup.
Step 3: Enter your username and password if required and select the location where you want to save your backup file.
Step 4: Select the financial year that you want to backup, either All F.Y. or Selected F.Y. and click on the OK button to start the backup process.

If data is missing in BUSY Accounting Software, you can try restoring data from a backup file.
To restore data in BUSY Accounting Software, you need to follow these steps:
Step 1: Open BUSY then click on Restore Data under the Company menu.
Step 2: Select the folder path in which backup files are stored.
Step 3: Press Ok to proceed and if the same company already exists then it asks for overwrite it. You can select yes or no as required.

f you are not able to take a backup or showing error while taking a backup 
There could be a several reasons of it such as:
Step 1: You dont have permission to take a backup at user level
Step 2: You dont have enough space in your drive to take a backup
Step 3: You dont have permission to take a backup in folder so give full rights to your drive if face these error
Step 4: Corruption in company database

To take backup of your data from BUSY follow these steps:
Step 1: Open BUSY and select "Backup Data" option from Company tab.
Step 2: choose the company that you want to backup.
Step 3: Enter your username and password if required and select the location where you want to save your backup file.
Step 4: Select the financial year that you want to backup, either All F.Y. or Selected F.Y. and click on the OK button to start the backup process.

To take backup of your data from BUSY follow these steps:
Step 1: Open BUSY and select "Backup Data" option from Company tab.
Step 2: choose the company that you want to backup.
Step 3: Enter your username and password if required and select the location where you want to save your backup file.
Step 4: Select the financial year that you want to backup, either All F.Y. or Selected F.Y. and click on the OK button to start the backup process.

You can take the data backup from the Below Steps :
 Step 1: Click on Company Menu
 Step 2: Then Backup Data
 Step 3: Select the company for which you want to take the backup
 Step 4: Then Mention the company Username and Password 
 Step 5: Select the Financial Year for which you want to take the data backup for particular financial year or for all financial year.
 Step 6: Then specify the backup folder path.

To locate the data folder in BUSY, you can check the properties of the software to see where it is installed. The default location for the data folder is usually in the C drive under the BUSYWin folder. You can also search for the folder using the search function in your computer. Once you have located the correct folder, you can point to it in the software settings to ensure that it is using the correct data.