Frequently Asked Questions

Transactions may not show properly in reports after a backup restore if the backup was not taken properly or if there were errors during the restore process. It is important to ensure that the backup is taken correctly and that the restore process is error-free to avoid issues with data.

To confirm that your backups are successful, you can view the Log Details in BUSY Agent. This will show you the status, date, time,etc of each backup. You can also check the backup files on your local drive. They should be in the form of DATA and DISK1 in folder.

To shut down software and take backup of company , follow the steps below: 
Step 1: After closing company go to backup data 
Step 2: Select company then choose path for taking data
Step 3: Press ok 
Step 4: After taking backup click in exit BUSY then BUSY will be closed 

Before making any changes,You can take backup from the Below Steps :
 Step 1: Click on Company Menu
 Step 2: Then Backup Data
 Step 3: Select the company for data backup
 Step 4: Mention the User and Password 
 Step 5: Select Financial Year and specify the backup folder path.

If you have access database then your data is secure in your system harddisk
And if you are using sql database then your data is secure in your SQL server ,
but still for a security purpose we will still recommend you to take the backup of your data on daily basis

To fix the BUSYs connection to old data after updating transactions follow the steps 
1 Set BUSY data directory properly it could be possible that due to wrong selection of 
data directory its showing wrong data 
2 check BUSY agent backup and restore the last backup taken in BUSY

To take backup of BUSY data please follow below steps 
Step 1: Open BUSY and go to company menu. 
Step 2: Click on backup data. 
Step 3: Mentioned user name password if any 
Step 4: Specify folder path to take backup 
Step 5: click okay for start backup 

One of the ways to distinguish between MS Access and SQL database backup is by looking at the types of backup files that are generated. For MS Access database, the backup files are named DATA and DISK1, while for SQL database, the backup files are named DATACS and DISK1.CS.

To recover deleted voucher in BUSY you have to restore your backup in which that data is present.
To restore data you can follow the below steps:
Step 1: After open BUSY go to restore data and mention path for backup folder 
Step 2: Then click on ok and restore data

For back up data in BUSY Software, you can follow these steps: 
 1. open BUSY then Go in company menu 
 2. Then Backup Data 
 3. Then Select Company 
 4. Mention user name and password of company 
 5. specify path where you want take backup