Frequently Asked Questions

To ensure that the latest data is coming in your BUSY system, you can check the last sale voucher from the sale list or can view the voucher statistics from checklist option under display menu.

If you are unable to take backup in pendrive from BUSY, then you can try to take backup in system drive and check if it is working or not might be issue in your pendrive.

The best way to avoid data loss or corruption issues is to take regular backup of the company , you may install BUSY agent and do local or google drive backup configuration for regular backup.

If you unable to delete backup from your desktop that means the system user has not necessary rights to delete any files in system. Futhur,it is highly recommend not to delete backup from your system.

To take manual backup of a particular company's data, please follow below steps : 
Step 1:- Go to company menu
Step 2:- Backup data
Step 3:- Mention path for Backup.
Step 4:- Click ok and start the process. 

It is recommended to back up your BUSY data regularly at least once in a day. Furthermore can use "BUSY Agent" which allow you to take auto backup on your Local Drive & Google Drive.

It is advisable to backup your data regularly on a daily basis when you close your company. You can also use the BUSY Agent , which takes automatic backup in your local and Google Drive.

To change the data directory in BUSY, follow these steps:
Step 1: Open BUSY, click on on company menu
Step 2: Select the set data directory, specify the path for data directory and click on ok tab.

Yes, you can take a backup on the drive where the data backup already exists. During the backup process, a popup will appear asking to overwrite the existing backup. You can proceed by selecting Yes.

You will get Invalid Drive for backup error when try to take backup due to you have choose wrong backup path. To fix it you have to select the correct backup path then check.