Frequently Asked
Questions
Find Solutions to Common Issues Related to data-specific - company access
How can I open multiple instances or windows of BUSY on the same computer?
You cannot open multiple instances or windows of BUSY on the same computer as the software license is single user.
I'm unable to login, can you help?
Yes, I can help you with that. Could you please provide more details about the login issue you are facing?
Is there any other way to login company in demo mode apart from mentioning OTP at the time of registeration ?
There is no other way apart from registered with otp to log in company in demo mode in BUSY
I think I entered the wrong username, can you check?
If you have entered wrong username for opening the company, then you can re enter the username and proceed.
Who do I contact if I am locked out of my BUSY account?
If you locked your company in BUSY, then you need to enter your password and press unlock button.
How do I log in as the main user instead of the sub-user?
To login your company as the main user you need to enter super / admin username and password.
I am having issues with the CAPTCHA code while logging in, how can I fix this?
When you login your company in BUSY, there is no need to enter any captcha code.
I restarted BUSY but it won't open now. How can I fix this?
Please provide more details what error you are facing while opening BUSY or any specific company?
How to unlock a locked BUSY account?
To unlock your BUSY’s company, you need to enter the password and press the Unlock button.
How can I close BUSY if error message is coming about some form when trying to exit the BUSY?
If you unable to to close BUSY then you can close it from task manager.