Frequently Asked
Questions
Find Solutions to Common Issues Related to data-specific - company access
How can I open a specific company in BUSY if multiple tabs are already open?
If multiple tabs are already open in BUSY, you can open another one tab for a specific company and click the Open Company option from the company menu and then choose the desired company from the list of available companies.
How do I minimize the BUSY window if it gets stuck?
If you unable to close company from company menu below are the steps to do it:-
Step1: Open the task manager from search menu.
Step2: Then search BUSY name under process.
Step3: Then click on BUSY icon and then click on End task option.
How can I close and open companies in BUSY?
To open company you need to open your BUSY and then click on open company option from company menu and select your required company and open.Now to close your company go to the company menu option and click on close company.
Why is the company not visible after opening and turning on the laptop?
If company is not showing in list then check the data path is correct , check in the folder if company folder is present . BUSY is not opened in any other tab , then restart system and check again.
How can I reopen the company if its been closed for two days?
To open the company in BUSY, follow these steps:
Step 1: Open the BUSY software then click on company menu.
Step 2: Select the required company then specify the company login username and password.
Step 3: Click on Ok to open the company.
When trying to run BUSY after installing the dongle, I am asked for a username and password which I don't have. Why is this happening?
While we open company showing error for username & password so for fix it mention login details:
Step 1: Open BUSY Software.
Step 2: Then mention Usrename & password for login company for which you have created for open company.
What other common issues do users face with logging into BUSY?
Some common issues users face with logging into BUSY include forgetting passwords, entering incorrect usernames or passwords, expired or inactive user accounts, different RTE while logging companies, application not responding and problems with the internet connection.
Why is the BUSY user registration prompt appearing when I open a company in BUSY Accounting Software?
The BUSY user registration prompt appears when you open a company in BUSY Accounting Software because the software runs in demo mode. In demo mode, you are required to register your details for evaluation purposes.
When open a company in BUSY showing error some exclusive operation running. What should i do?
If showing Some Exclusive Operation running while opening a company in BUSY, then you need to check any other tab already opened. You can also check the task manager and if found then end task.
I'm getting an error message about "data belongs to a higher version of BUSY." What does this mean and how can I fix it?
It is a warning message it occurs if you already run that data in a higher version of BUSY so if you have backup just update the software or can also open with warning